Well soft reject means that you only have to make small adjustments. With soft rejects come the reviewers comments(he/she will require specific changes that need to be made in order for your item to be accepted).
Yea turns out I still need an answer for number 1 so if anyone could help I would appreciate it… I sent a ticket but I still would need help or pointers because I do not know how long will it take for the support to give me an official answer..
Nvm Found out in the meantime.
Yes you can resubmit but if you get a hard reject like that that means you have to make a lot of changes to your model in order to make it admissible. Just make sure that you message the reviewer that the file was previously rejected and write the changes you made after.
Soo I got soft rejected and the feedback was: 1) There are no icons included in the File. Please remove the statement from your preview image. Icons do not need to be provided in the main file.
2) Please expand the graphics over the cut and bleed guidelines.
Number one explained- In the preview image I put a statement that says “50 high quality vector icons available”. Now, icons are shapes(made in Ps not in Ai) and they are not available directly in the main layers, but every of the 6 visible icons is a smart object that when edited has a group with the 50 icons so that the buyer can just turn off one and turn on another one. So if I change the statement to something like”50 icons available for personalisation” would that satisfy the requirements or do I need to remove all icons but the 6 one that are visible OR is there a standardised way to make additional icons available?.
2) Not sure if I have to upload the image of the card for a clear answer but I will ask anyway: The entire card is just one solid color layer and above them are the shape layers(no textures) and text. All the shapes that are suppose to go over the trim line touch the edges, their path points do not go over the bleed edge(the end of the document). Are the shapes suppose to go over the end of the document?
Thank you all for your help I contacted Envato support.
I started designing logos around 2 months ago. I made 4 of them and uploaded them to GR. I was not really into the technical stuff so I uploaded my logos into the vector category instead of the logo template. For this week logos that I uploaded I got rejections and explanation that they belong to the logo template instead of vector category. Only then I noticed the mistake I made on my first items. How do I change my upload category after the item was approved?
5 hours later and still nothing. I will wait a day or two and then re-upload if it doesn’t change…