Posts by GDragoN

135 posts
  • Sold between 10 000 and 50 000 dollars
  • Most Wanted Bounty Winner
  • Referred between 10 and 49 users
  • Bought between 10 and 49 items
  • Grew a moustache for the Envato Movember competition
  • Has been a member for 5-6 years
  • Exclusive Author
GDragoN says

Hi ahkmunna, great question! Authors are permitted to link to their own Website from their profile page but not from item descriptions, sorry! We actually have a great article coming up we’re about to publish that will go into a lot more detail about these kind of areas which will hopefully give a lot more clarity. Hope this helps for now however!

If that is the case, than most descriptions on CodeCanyon and ThemeForest is breaking the rules. Most items link from description to website documentation, support forum and more. All information I found on this is very lacking, and you should make some rules for that, and leave authors some time to make changes if you really want to limit what they link to from descriptions.

Linking to own website to provide resources and documentation, links to support should be allowed at the very least. Even all other links (except to competing websites) should be allowed, I see no harm in linking to Twitter profile for latest news or Facebook.

135 posts
  • Sold between 10 000 and 50 000 dollars
  • Most Wanted Bounty Winner
  • Referred between 10 and 49 users
  • Bought between 10 and 49 items
  • Grew a moustache for the Envato Movember competition
  • Has been a member for 5-6 years
  • Exclusive Author
GDragoN says

Since I started my own business some 7 years ago, I work from home. Now I have my own office in the house so I can have my own private space to work (my wife has own art studio in house), and we both can work without interruptions. And I can organize my time better (since I love to cook), and have time for work, for fun and for cooking and everything else.

I prefer working at home, but it does require discipline, since you can always find things too do and avoid work. But, if you set up your own work space, and manage to have uninterrupted time to work, it is really productive method. Also, work for home allows for greater flexibility: some time you just don’t feel like working in the morning and will be more productive later in the day. But, as I said, this requires a discipline, so you need to have well prepared plans for work, and you need to stick to it even with flexible work hours.

I doubt I will ever work for someone else’s company, or work in some external office space. With good organization, working from home is great.

135 posts
  • Sold between 10 000 and 50 000 dollars
  • Most Wanted Bounty Winner
  • Referred between 10 and 49 users
  • Bought between 10 and 49 items
  • Grew a moustache for the Envato Movember competition
  • Has been a member for 5-6 years
  • Exclusive Author
GDragoN says

No, you don’t need to provide proof for such free libraries, but it is a good practice to include links to libraries you use in readme file. This is not the reason for item rejection, reviewer should have provided details on why it was rejected (this doesn’t have to be very helpful, but you can’t raise any protest against it).

Milan

135 posts
  • Sold between 10 000 and 50 000 dollars
  • Most Wanted Bounty Winner
  • Referred between 10 and 49 users
  • Bought between 10 and 49 items
  • Grew a moustache for the Envato Movember competition
  • Has been a member for 5-6 years
  • Exclusive Author
GDragoN says

This sounds too specific for some general theme or plugin. You should make full specification, and contact some developers to check out how much would be to code such system (based on WordPress or some other CMS is best solution).

Milan

135 posts
  • Sold between 10 000 and 50 000 dollars
  • Most Wanted Bounty Winner
  • Referred between 10 and 49 users
  • Bought between 10 and 49 items
  • Grew a moustache for the Envato Movember competition
  • Has been a member for 5-6 years
  • Exclusive Author
GDragoN says

Authors are not required to provide support. If they do, there should be information about that on item support page. If the item you purchased is broken after installation and documentation is not sufficient to resolve issues, you need to open ticket with Envato support and explain what the problem is, and they can than decide on the refund.

Milan

135 posts
  • Sold between 10 000 and 50 000 dollars
  • Most Wanted Bounty Winner
  • Referred between 10 and 49 users
  • Bought between 10 and 49 items
  • Grew a moustache for the Envato Movember competition
  • Has been a member for 5-6 years
  • Exclusive Author
GDragoN says

I for one don’t care about license verification. We have a helpdesk that doesn’t require such a verification. We like to trust people. Why you say? For one I would like to think that we can get people so pleased with our support that they will feel ashamed and go buy it for real. Second, by engaging with them I can get valuable feedback even if we didn’t get a sale. Third, we only offer support for the latest version of a theme; so if one can’t update to the latest version… :)

That’s all OK if you have a team of people doing support and everything. Most developers here work alone, and spending time on users without license is quite expensive use of time that should go to help users that bought the license and to develop new things.

135 posts
  • Sold between 10 000 and 50 000 dollars
  • Most Wanted Bounty Winner
  • Referred between 10 and 49 users
  • Bought between 10 and 49 items
  • Grew a moustache for the Envato Movember competition
  • Has been a member for 5-6 years
  • Exclusive Author
GDragoN says

If purchase code he sent you belongs to his other account, why not ask question through that account, why using different accounts in the first place, and mix them like this?

135 posts
  • Sold between 10 000 and 50 000 dollars
  • Most Wanted Bounty Winner
  • Referred between 10 and 49 users
  • Bought between 10 and 49 items
  • Grew a moustache for the Envato Movember competition
  • Has been a member for 5-6 years
  • Exclusive Author
GDragoN says

If SWIFT is not working, check out Payoneer (card) or Skrill (also has a card).

Milan

135 posts
  • Sold between 10 000 and 50 000 dollars
  • Most Wanted Bounty Winner
  • Referred between 10 and 49 users
  • Bought between 10 and 49 items
  • Grew a moustache for the Envato Movember competition
  • Has been a member for 5-6 years
  • Exclusive Author
GDragoN says

I have support forum on my website, and users have to register to use it. I offer them to subscribe to newsletter when creating account. Some users do subscribe, but not all. You can’t force anyone to subscribe to newsletter, and legally you can’t send newsletters to users that didn’t opted in for newsletter, or it will be considered spam.

135 posts
  • Sold between 10 000 and 50 000 dollars
  • Most Wanted Bounty Winner
  • Referred between 10 and 49 users
  • Bought between 10 and 49 items
  • Grew a moustache for the Envato Movember competition
  • Has been a member for 5-6 years
  • Exclusive Author
GDragoN says

You can’t get contact information for customers from Envato. And that will never change.

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