We’re in! Hope you guys love our soccer club themehttp://themeforest.net/item/real-soccer-sport-clubs-responsive-wp-theme/8888574
We’ll surely join this contest
The new feature that let customers leave feedbacks has been really good and useful for us. Thanks for that
But it has always been annoying when they rated 1 star because they don’t know to how do and it’s not the theme’s problem…
I just recently got this. (and I have a lot more because of this kind of reason.)
We clearly have a video tutorial to teach how to set as demo site. It’s in both document we provided and also in item page…
All we need is only the way to contact them back to point the right direction.
Thank you for your consideration
I think the dev should implement the system to contact buyer back when they leave their feedback ASAP…. As I mentioned before. We will never know how to contact back to them…. I recently got this message.
and it’s really annoying when I don’t know how to get back to them
Many other customers don’t have this problem and I myself can’t detect it as well..
I think the system should have option to contact customer back when they rated our items too.
I sometime got low rating but those issues are mostly common and easy to be fixed but they just don’t know how…
When I tried to contact them to provide solutions, I always ended up with annoying because most customers don’t provide their contact channels.
Please consider to add this one too, Thanks