Best to keep this located at: http://graphicriver.net/forums/thread/show-us-your-workspace/71087
Locking this duplicate thread.
I feel you.
I too am like $8 short of withdrawal, and $12 short for a new theme!
Either I wait for a few more sales, or I deposit $20, buy a theme, then have $8.00 left over that I cannot withdraw.
It happens, and we just either wait it out and try to work around it.
We’re all in the same boat.
Even if you closed your account, we are still bound to the Terms that we agreed to when signing up.
I can’t help you – that’s why I can only suggest you try the Support Ticket.
Best of luck.
Note: This is my personal opinion on the matter as an author. This post/opinion may not reflect that of Envato on this matter.
Please open a Help ticket and describe your situation and any error message you may be getting. They will be happy to help. Thanks!
Although Envato is an open community and we don’t like censoring posts, we do not encourage foul language, insults or cursing and this type of behavior is against community guidelines. We encourage everyone to express their opinions in a constructive and professional manner using an appropriate language.
You need to go the the item page, click on the edit tab and re-upload all the files minus the video preview file.
Do everything as if it were an original upload submission.
Then in the Notes portion below, tell the Reviewer that you want to remove the video preview, and that is the only reason for the update.
That should get the result you want.
Many Authors have speculated about this one for many years now.
1. A Reviewer not sure if to Accept it, and is seeking a second opinion.
2. Your item is highly acceptable and they’re having problem pricing it.
3. Your item is on the border of being accepted, but the Reviewer is asking for help in identifying the problem(s).
4. Your item is highly suspicious and needs legal Review.
In all actuality, we never know why this happens, and it happens often.
You’ll just have to wait and see.
Best of luck to your item.
This is my personal opinion on the matter as an author. This post/opinion may not reflect that of Envato and does not guarantee the approval of your item.