Posts by GravityDept

782 posts Magento Elite & Gravity Maker
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $125,000+ on Envato Market
  • Located in United States
  • Has been part of the Envato Community for over 5 years
+4 more
GravityDept
says

I don’t want to sound like a broken record, but what is need is paid updates :)

We’ll just keep blowing whistles at the cold dead faces around us: https://youtu.be/vATndqkDTGs

782 posts Magento Elite & Gravity Maker
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $125,000+ on Envato Market
  • Located in United States
  • Has been part of the Envato Community for over 5 years
+4 more
GravityDept
says

Why not a Ducati Monster?

The Monster is an incredible platform (the Scrambler has its 796 air-cooled engine), but I like really lean looking bikes. Monsters feel thick when you’re sitting on them. I already have two 1979 Yamaha SR500s and the Scrambler is just like that era of bikes, but with modern components and technology like ABS — but without all the fancy traction modes and water cooling.

782 posts Magento Elite & Gravity Maker
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $125,000+ on Envato Market
  • Located in United States
  • Has been part of the Envato Community for over 5 years
+4 more
GravityDept
says


For the price of 1 dream car, you can buy 10 dream motorcycles and keep them all in a 2-car garage.

Just bought #3 this weekend: Ducati Scrambler. Won’t be delivered for 4-10 months though…

How much it cost you?

$8500 base but $10,100 after freight / tax / registration / paperwork (no accessories).

782 posts Magento Elite & Gravity Maker
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $125,000+ on Envato Market
  • Located in United States
  • Has been part of the Envato Community for over 5 years
+4 more
GravityDept
says

For the price of 1 dream car, you can buy 10 dream motorcycles and keep them all in a 2-car garage.

Just bought #3 this weekend: Ducati Scrambler. Won’t be delivered for 4-10 months though…

782 posts Magento Elite & Gravity Maker
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $125,000+ on Envato Market
  • Located in United States
  • Has been part of the Envato Community for over 5 years
+4 more
GravityDept
says

For anyone who missed it, we won’t be introducing paid updates. - If we get this wrong, we risk losing buyers — and this risk is very real.

You are getting this wrong, you risk losing authors — and this risk is very real.


We shared our decision on paid updates/annual renewals earlier on in the thread, as well as in previous threads on this topic. - This is a decision we reached after months of discussions, research and analysis.

As I recall, Envato asked a whopping seven buyers if they wanted to pay for anything extra, they obviously said “no”, then Envato waited eight months while the forums screamed “Nooooooo!”.


Authors update items in many different ways…some only do basic updates and security patches. Others try to continuously add value through new features. Some do both and everything in between.

So build us tools to define our support per item. It’s your job.


Buyers are fearful of having to pay for a basic updates/security patches in the future and some have said they would not buy that item if they had to, meaning the author may not get the sale in the first place.

Those updates have the most value. They should be charged for. I don’t want buyers who can’t recognize that because they’re the same people hounding us with abusive comments and hostage 1-star ratings.


To get around this, we’d need a major/minor versioning system – major for value-add updates (possibly paid) and minor for basic/security patch updates (possibly unpaid) – this would add a lot of complexity and considering that authors update in very different ways would be hard to manage.

No it wouldn’t. Just make licenses renewable annually. It’s the buyers choice whether they continue purchasing updates or not.


We consistently hear support is a significant ongoing cost for authors that is mounting with time so we want to address this as a priority but not rule out addressing updates at some point in the future.

Read the forums. You consistently hear that annual licenses is the best way to address a growing support burden. You’re choosing the system that involves the least work for Envato and the most work for authors.


As an example, just last week we had one of our big buyers contact us to let us know that they had started looking outside Envato because of the discussion here around paid updates.

Fearmongering, huh? Just last week you had 60 authors tell you paid support is not wanted and annual licenses are wanted. Are you not afraid?

So much for the might of Rome. Shadows and dust…

782 posts Magento Elite & Gravity Maker
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $125,000+ on Envato Market
  • Located in United States
  • Has been part of the Envato Community for over 5 years
+4 more
GravityDept
says

Envato, if you don’t hear us Authors, at least listen to the Buyers

WE ARE NOT THINGS

Envato is pushing us all down Fury Road. Out here, everything hurts. You wanna get through this? Do as I say. Now pick up what you can and run.

782 posts Magento Elite & Gravity Maker
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $125,000+ on Envato Market
  • Located in United States
  • Has been part of the Envato Community for over 5 years
+4 more
GravityDept
says

@ UBLThemes: It will be kept up to date, but I’m distributing the updates. Buying a license from ThemeForest won’t require you to make another purchase to access new features. It’s the same item. Buyers will pay for continued support in the form of updates (which is 100% the author’s discretion according to Envato’s terms).

782 posts Magento Elite & Gravity Maker
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $125,000+ on Envato Market
  • Located in United States
  • Has been part of the Envato Community for over 5 years
+4 more
GravityDept
says


My mouth only tastes bad these days. I’m calling it Envato mouth.

Ridiculous reality: I’ll just opt-in so I don’t get a stupid “not supported” label all over my work. Then on my profile and item pages I’ll tell people not to buy the support packs because it changes nothing with regard to my support. I’ll charge for updates on my site (because that has value) and do good support there.

I’ll earn exactly what I think my work is worth, and Envato can keep playing yo-yo with buyers’ expectations and authors’ livelihoods.
I 100% agree with you, I am 110% against this paid support move, but you do realise that selling updates for a theme which is on themeforest.net is against Envato’s exclusivity agreement?

I’m selling the updates not the item, which remains exclusive. It’s the same as selling priority support or customization externally. Updates are not a requirement to sell any item at Envato (look how many abandoned items are still for sale because of this) so they have no right to object to selling updates. Or I’ll just go non-exclusive and undercut them 10% while keeping 100% of the profit. That’s where Envato is pushing authors.

782 posts Magento Elite & Gravity Maker
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $125,000+ on Envato Market
  • Located in United States
  • Has been part of the Envato Community for over 5 years
+4 more
GravityDept
says






What happens when an author offers support but chooses not to sell support packs (because it’s a bad idea)? Are we going to see a giant red warning instead?

THIS ITEM IS NOT SUPPORTED

We do notice the giant boot Envato is raising over our toes.
Unfortunately yes – in previous discussions staff said there is no opt-out of extended support offer if you choose to support, you would have to opt-out of support.
Seriously!? Good grief…..
For reals, official response here
So basically, it’ll say we don’t support – if we don’t do it Envato’s way?
Sure seems that way. That certainly leaves a bad taste in your mouth right!?

My mouth only tastes bad these days. I’m calling it Envato mouth.

Ridiculous reality: I’ll just opt-in so I don’t get a stupid “not supported” label all over my work. Then on my profile and item pages I’ll tell people not to buy the support packs because it changes nothing with regard to my support. I’ll charge for updates on my site (because that has value) and do good support there.

I’ll earn exactly what I think my work is worth, and Envato can keep playing yo-yo with buyers’ expectations and authors’ livelihoods.

782 posts Magento Elite & Gravity Maker
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $125,000+ on Envato Market
  • Located in United States
  • Has been part of the Envato Community for over 5 years
+4 more
GravityDept
says

What happens when an author offers support but chooses not to sell support packs (because it’s a bad idea)? Are we going to see a giant red warning instead?

THIS ITEM IS NOT SUPPORTED

We do notice the giant boot Envato is raising over our toes.

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