View Staff Replies…or lack thereof.
This is definitely needed. It’s way to hard to keep track of threads Envato starts because they get slammed with questions and then Envato disappears for weeks.
@ natman — Tumbling down the rabbit hole. More questions:
1. In which country is Envato setting up the MOSS? Why?
2. What author information is given to the MOSS country?
3. What author information is provided to countries collecting tax from the MOSS?
4. What’s to stop an EU country from reviewing the payments collected through MOSS, and demanding the author provide proof? What is Envato’s commitment as supplier?
5. What if a non-EU author simply wants to opt-out of selling to the EU completely?
I’m sure every country in the EU doesn’t have the same data security standards. When this goes live our personal info (addresses, tax numbers, income) will start pinging around to different countries. The implications are not comforting.
Design at Envato:
1. Increase the body copy size by 23%.
2. Adjust nothing else in the typographic rhythm (headings, element sizes, or spacing) to match.
3. Compensate for ozone holes by creating miniature sun on the website.
I’d make a long-winded argument why 15px is the biggest it could have been stretched without changing other elements (and that would actually look nice), but Envato is constantly shooting for par.
This is going to stick just like the badges that nobody can decipher because they’re too small to see and too big for the forum.
@butterflymedia: Go for it. I’m always shocked how reluctant authors are to suggest hiring someone.
I think the key is to stop a person after 10 questions instead of 100. I would have said this after five questions max:
“If setting up the website is too technical, you may be more comfortable hiring somebody to assist you. Try contacting a freelancer who can work with you over Skype and help you make customizations.”
butterflymedia saidOh, I want that feature on Windows! In After Effects you rename layers and other stuff by pressing “Enter”. And I like how it works. It’s really awesome!
...you cannot open files by pressing Enter. One of their developers must have been drunk when deciding to allow files to be renamed on pressing the Enter key rather than opening them, Hence the name, “Enter”.
It’s RETURN not ENTER. In the context of typing, ENTER makes no sense. Macs win again!
If the law goes into effect January 01, 2015 why does Envato have to pay for past years? I got to look up this law and read up on it.
The VAT law stems from 2003 (or 2005, can’t recall). The 2015 law changes taxation from place of supply to place of purchase. Envato should have been collecting VAT all along, which is why they started claiming they were never the seller and commissions never happened.
Regardless, they are. Authors don’t get buyer information because Envato withholds it.
A whole other problem exists with USA inter-state taxation that Envato needs to address if they contend that authors are sellers everywhere except in the EU. Something has to budge: Envato gives up tax loopholes or authors will leave because the system forces us to break the law.
GravityDept saidTrue, but I wonder how long will it take for EU buyers to realize they can use a VPN software/service to fake their location to not pay tax. It’s really simple actually.
@ senorthemes — That doesn’t matter anymore. The new EU law taking effect on January 1, 2015 changes the tax zone to the place of supply not the seller’s location.
That won’t work under the EU law. Sellers are required to validate and store two pieces of information to determine where a buyer lives. Under the (stupid non-realistic) law you cannot simply take the user’s word and IP address as truth.
See section “THE FUTURE CHECKOUT USER EXPERIENCE” here: http://rachelandrew.co.uk/archives/2014/11/30/how-the-eu-vat-rules-make-eu-startups-and-digital-businesses-uncompetitive-in-a-global-market/
This is how my Mac is setup: http://manuals.gravitydept.com/workspace/mac-setup
I used Windows for 18 years before switching to Macs 5 years ago. If I joined a company (haha…no) and they said you have to use Windows to work here — I’d quit on the spot. It didn’t take more than a week to adjust (I also used Macs during university) but it’s so much better than Windows.
This points back at Envato…
Authors build external support forums because Envato didn’t make good enough tools for authors. Managing this on our own isn’t something we want to do. It’s more work.
Envato sets prices (not authors) so every minute spent on support is a loss. Authors set limits on support depending on how they value their time (different for every person). An alternative would be setting a higher price so fewer authors would feel the need to enforce limits.