Just how long is a piece of string?
There’s no such thing as “work on all devices”. The experience will be graded to that device’s capabilities.
Doing responsive design well requires knowing your content and audience’s characteristics. Theme developers can’t predict either of those things, so in many ways they have a harder job and produce an inferior result. It’s the site owner’s job to measure and decide on their device support plan. You have to build something that matches those plans, i.e. what sells.
Usually: immediately, unless I’m very busy with something.
Rarely: more than 8 hours.
Always: within 24 hours. Officially I don’t do support on weekends, but practically I do because most answers are so quick.
The speed and helpfulness is very much influenced by the attitude of the person asking for support. Writing things like “URGENT!!!! My client is not happy I’m taking so long” just makes me delay any reply. You’re responsible for your commitments — not the theme author. When you’ve totally lost control, then I know you’re not going to be easy to help. So I give you a cool down to avoid getting into email/comment tag.
If you knew people for whom that would be a trigger, maybe you wouldn’t be so quick to defend it (whatever your intent). I don’t feel a need for this instance to be taken any further, but this is a well-circulated viewpoint on the problem if anyone is interested: http://www.shakesville.com/2011/03/feminism-101-helpful-hints-for-dudes.html
I’m quite sure @digitalscience meant no harm, but I have seen several comments in the last few months that are best described as “unsolicited attention” given to women in the Envato community. The thing is you have no idea about anyone’s past, or how such jokes might be uncomfortable for them. What you can guarantee is that writing these jokes and laughing at them makes actual predators feel supported and vindicated in their thought patterns. Picking a side should be easy.
@Australia: It’s definitely not a matter of being politically correct. This is about making the right people feel welcome, and it’s no secret that women are underrepresented in technical fields. The least we can do is not paint a target on their backs, and the best thing is speaking up if you see others doing that.
These people are your digital neighbors. Treat them like that.
That would make a great Envato HQ – then I could chase Carmen in the corridors forever
Not arguing that Carmen is a good looking lady, but it’s inappropriate to call out a real person in your fantasy. It diminishes her worth into something for you to capture. Aladdin came out 20 years ago, but I know you’ve all seen it. Carmen = Jasmine = Not a prize to be won.
If users aren’t allowed to blast each other on the forums for stealing work, then certainly this type of intimidation isn’t allowed.
Don’t know why this wasn’t announced already. It’s functional enough to be used publicly and be useful. Probably related to query volume / performance, but I hope this gets pushed live soon.
One thing I’ve noticed is that terms seem to compound the results. Example: “icon” returns 45 comments, but “icon footer” returns 60 comments. It would be more helpful to users if multiple words were queried as “icon AND footer” not “icon OR footer” so more complex searches can narrow the comments returned.
@ StencilMedia — The point was ranking from a period would always show the same products as the top selling list of that day. It might be different items over time but this doesn’t improve searches ability to surface “up and coming” but not “already top selling” items for any period.
Ok guys i think some of you were right, maybe every timeframe would show the same list so i decided to make a small change that would fix it.
My work here is done…
Except if you’re going to promote newly uploaded items you really should promote newly updated items too. Or items with a high update frequency. Or items with long stable histories that sell well. The whole point of faceted navigation is not to restrict the dimensions of a search.
Devil’s advocate: every timeframe will show the same list. That’s how being a top seller works.
This is bad advice. I’ve sent DMCAs to Google a dozen times and it’s always handled in under 24 hours and accurately. I doubt there’s any human intervention at all because of the volume of requests they must receive. Their DMCA form is designed for automation. Odds are this was your error — not to antagonize but let’s be realistic where blame likely falls. It’s not like a Google employee went in and manually edited the Google index…