@butterflymedia: Go for it. I’m always shocked how reluctant authors are to suggest hiring someone.
I think the key is to stop a person after 10 questions instead of 100. I would have said this after five questions max:
“If setting up the website is too technical, you may be more comfortable hiring somebody to assist you. Try contacting a freelancer who can work with you over Skype and help you make customizations.”
butterflymedia saidOh, I want that feature on Windows! In After Effects you rename layers and other stuff by pressing “Enter”. And I like how it works. It’s really awesome!
...you cannot open files by pressing Enter. One of their developers must have been drunk when deciding to allow files to be renamed on pressing the Enter key rather than opening them, Hence the name, “Enter”.
It’s RETURN not ENTER. In the context of typing, ENTER makes no sense. Macs win again!
If the law goes into effect January 01, 2015 why does Envato have to pay for past years? I got to look up this law and read up on it.
The VAT law stems from 2003 (or 2005, can’t recall). The 2015 law changes taxation from place of supply to place of purchase. Envato should have been collecting VAT all along, which is why they started claiming they were never the seller and commissions never happened.
Regardless, they are. Authors don’t get buyer information because Envato withholds it.
A whole other problem exists with USA inter-state taxation that Envato needs to address if they contend that authors are sellers everywhere except in the EU. Something has to budge: Envato gives up tax loopholes or authors will leave because the system forces us to break the law.
GravityDept saidTrue, but I wonder how long will it take for EU buyers to realize they can use a VPN software/service to fake their location to not pay tax. It’s really simple actually.
@ senorthemes — That doesn’t matter anymore. The new EU law taking effect on January 1, 2015 changes the tax zone to the place of supply not the seller’s location.
That won’t work under the EU law. Sellers are required to validate and store two pieces of information to determine where a buyer lives. Under the (stupid non-realistic) law you cannot simply take the user’s word and IP address as truth.
See section “THE FUTURE CHECKOUT USER EXPERIENCE” here: http://rachelandrew.co.uk/archives/2014/11/30/how-the-eu-vat-rules-make-eu-startups-and-digital-businesses-uncompetitive-in-a-global-market/
This is how my Mac is setup: http://manuals.gravitydept.com/workspace/mac-setup
I used Windows for 18 years before switching to Macs 5 years ago. If I joined a company (haha…no) and they said you have to use Windows to work here — I’d quit on the spot. It didn’t take more than a week to adjust (I also used Macs during university) but it’s so much better than Windows.
This points back at Envato…
Authors build external support forums because Envato didn’t make good enough tools for authors. Managing this on our own isn’t something we want to do. It’s more work.
Envato sets prices (not authors) so every minute spent on support is a loss. Authors set limits on support depending on how they value their time (different for every person). An alternative would be setting a higher price so fewer authors would feel the need to enforce limits.
@ AmigoProductions — Because besides more TimTams being an Elite doesn’t really get you anything useful. After selling $250k they give you a $1k advertising spend. At $5 million, they give you a $2k laptop.
Google Analytics data is the only real reward you can’t buy for yourself with all that success. Unfortunately access comes at the $75k mark, so afterward there’s not much to look forward to as your rate is already maxed out.
I’m surprised nobody has brought up the possibility that buyers in EU might turn to buying there themes from authors outside EU to avoid paying more (because of taxes) for an item. Here in the US, I know many people (including myself) that tend to buy from businesses outside there home state to avoid paying taxes on the item(s). That’s because here in the US, online business are only obligated to charge taxes for buyers that reside in the same state as the seller. I see this as the same logic here for sellers and buyers from EU.
@ senorthemes — That doesn’t matter anymore. The new EU law taking effect on January 1, 2015 changes the tax zone to the place of supply not the seller’s location. It appears that a US author selling to an EU customer is required to charge EU VAT if they’re not a non-business (i.e. no VAT number) and remit that sum to the buyer’s national tax service or through the MOSS-VAT process. Both are horrible EU bureaucracy’s for any small business to take on. The process to determine a seller’s tax state and record keeping requirements are equally insane. The EU is economic garbage.
Question to authors: In case of “paid” updates, how would you go about supporting a theme, when not all customers have the same version installed ? Because I’m guessing you would still offer support even if the customer is not on the most recent version of the product? I think that would be a nightmare.
Same as today: help if you can via Q&A. Any fixes that need to be released are applied to the newest release only (and then that becomes the newest release). Buyers must update to get fixes.
It’s always: 1.2 ? 1.3 ? 1.4 ? 1.5
Never this: 1.2 ? 1.3 ? 1.2a + 1.3a ? 1.2b + 1.3b + 1.4
Same as 99% of software on earth is developed unless there’s a specific SLA like Microsoft does for supporting Windows for 10 years after the final release for an OS.