Posts by GreenTreeLabs

53 posts
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GreenTreeLabs says

I don’t see anymore the name of the items on mouse over on the radial graph, I only see the item id.

53 posts
  • Has referred 100+ members
  • Has sold $40,000+ on Envato Market
  • Has collected 1+ items on Envato Market
  • Made it to the Authors' Hall of Fame
+3 more
GreenTreeLabs says

Bad idea IMO.. some authors will spam clients trying to sell their items. However there is another option: allowing contacting reviewers only (who rated your items) through a private message and without revealing the email of the client.

Yes, that’s what I meant.

Even in Google Play the authors can reply to comments! And I don’t think at Google they do things without thinking….

53 posts
  • Has referred 100+ members
  • Has sold $40,000+ on Envato Market
  • Has collected 1+ items on Envato Market
  • Made it to the Authors' Hall of Fame
+3 more
GreenTreeLabs says

Hunting a buyer for a better rate is not good for the marketplace. So, no, it won’t happen.

Hunting? Are you joking?

53 posts
  • Has referred 100+ members
  • Has sold $40,000+ on Envato Market
  • Has collected 1+ items on Envato Market
  • Made it to the Authors' Hall of Fame
+3 more
GreenTreeLabs says

Now that we can see who rated what, it would be strongly useful if we, authors, could contact users. I just got a rating (3 stars) because the customer wasn’t able to do an operation that instead is supported by my plugin! It’s crazy I can’t contact him to say: hey, you haven’t seen the setting, but it’s just there, I can explain it, so maybe you’ll review the rating you game.

Does it make sense??

53 posts
  • Has referred 100+ members
  • Has sold $40,000+ on Envato Market
  • Has collected 1+ items on Envato Market
  • Made it to the Authors' Hall of Fame
+3 more
GreenTreeLabs says

Hi,

I just refreshed 26 times my dashboard to know my position on CodeCanyon (101st bytheway :) ) so I thought:

1) why should it be “fun”? Just curiosity ;-) 2) wouldn’t be better to leave all stats out and visible all at once?

53 posts
  • Has referred 100+ members
  • Has sold $40,000+ on Envato Market
  • Has collected 1+ items on Envato Market
  • Made it to the Authors' Hall of Fame
+3 more
GreenTreeLabs says

Yes, I know sometimes user buy with the account of their client, so I usually don’t bother them, but this time my control code saved me to give this guy a gift, even if I spent my 1/2 hour.

I don’t really understand how they risk their face for just few dollars… however.

53 posts
  • Has referred 100+ members
  • Has sold $40,000+ on Envato Market
  • Has collected 1+ items on Envato Market
  • Made it to the Authors' Hall of Fame
+3 more
GreenTreeLabs says

Yeah, this is “funny”. A user asked me support because an item of mine was not working. After half an hour of debugging I saw that he was using a javascript downloaded from the demo site, where I inserted some control code that blocks the script under this kind of circumstances.

He said that an intermediate gave the file to him and now, the intermediate is unreachable.

Well, what to say? Nice story, at least.

53 posts
  • Has referred 100+ members
  • Has sold $40,000+ on Envato Market
  • Has collected 1+ items on Envato Market
  • Made it to the Authors' Hall of Fame
+3 more
GreenTreeLabs says

When I proposed this system I thought to force the user to add a comment along with a low rating so the author could eventually ask Envato to remove the rating if the reason had been inconsistent or too vague.

If we have not the ability to do that then I’m agree it’s totally useless having reviews, it’s even worst because the user has now the power to sully the item without the response of the author.

53 posts
  • Has referred 100+ members
  • Has sold $40,000+ on Envato Market
  • Has collected 1+ items on Envato Market
  • Made it to the Authors' Hall of Fame
+3 more
GreenTreeLabs says

I think there’s no much more Envato can do about this topic. After all, look also the reviews of Amazon products, they never have only 4 or 5 stars, there is always a statistical deviance from the average.

The final user, the customer, knows about that and he/she looks the average rating.

53 posts
  • Has referred 100+ members
  • Has sold $40,000+ on Envato Market
  • Has collected 1+ items on Envato Market
  • Made it to the Authors' Hall of Fame
+3 more
GreenTreeLabs says

I would prefer a solution where the buyer get’s a “cash-back” or discount of few cents, if he rates the item

Would you trust a paid review?

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