One thing isn’t clear for me, the article posted above says ” They send hundreds of DCMA notices”. I’m sorry, but I don’t agree. Every time I opened an Envato support ticket with a DMCA request related to those external websites, the reply from Envato support was that they can’t send a DMCA takedown request in my name and that I should be the one sending the request. Which I did, of course.
I hope you are well. In regards to your comment, we encourage authors to send their own DMCAs for single links of their work while we concentrate on trying to take down the websites distributing large amount of our items. This doesn’t mean that we won’t help at all, if you try to send a DMCA and you don’t get positive results, we can always try to suggest new ways to take down the content or a better way to approach the hosting company or cyberlocker, we are always happy to help.
If we work in bulk takedowns the benefit will be greater for all the community in general, so that’s why we generally ask authors to send their own DMCAs if they are reporting one or few links only.
We released an article few months ago about how to protect your copyright and some general ideas about how we deal with these infringements. You can find it below:
Please let me know if you have any questions. Your feedback is always important to us.
This summer I’ll travel to Spain and I want to put a day aside for checking music shops, but the problem is that I never been in Barcelona before
Anyone can help? On Internet searches I find either guitar only shops or stuff that is advertised as music store but is a music school instead…. or music stores without website…
Mainly I want to see some good trumpets and maybe some electric guitars (no acoustic or flamenco, just not my cup).
There are few shops in the centre of the city.
Firstly, there is a big square called ‘Plaza Catalunya’, that one works like a meeting point in the city, you’ll know about it for sure because from there you can go to anywhere in Barcelona. In front of this square there are a couple of department stores called Corte Inglés and Fnac, they sell instruments but just the commercial stuff, not specialized.
Secondly, in this very same area there are few small shops and they sell better stuff.
I bought my acoustic guitar in Guitar Shop, I also saw electric guitars, ukuleles, etc.
Guitar Shop Barcelona
Address: Carrer dels Tallers, 27
Address: Carrer dels Tallers, 67 (Same street as the one above)
Address: Rambla de Sant Josep 97
Address: La Rambla de Canaletes, 129
Address: Carrer Ample, 37 (This one is not close to Plaza Catalunya but it’s a short walk, like 10 mins walking)
These are close to the touristic area, there are few more but for those you would need to take the subway or taxi. If you are interested, I can let you know about them.
If it’s your first time in Barcelona please consider the following tips.
1. Keep your wallet and belongings in your front pockets, make sure your backpack is closed while walking around. Barcelona is a safe city, it doesn’t feel dodgy or dangerous but the art of pickpocketing is very well developed.
2. If you are visiting alone then you may want to take the subway but if you are coming with family or friends is better taking a taxi. Keep in mind that from one point to another in the subway is 2€ each person and maybe the same route in taxi is 6€, so if you are with 2 more people is worth it.
3. if you are interested in sightseeing and your visit is short you may want to take the Barcelona Bus Turistic to see the whole city comfortably. It’s about 25€ for one day and 32€ two days. It has audio in several languages.
4. In the subway you can buy a single ticket with multiple trips, it works for bus too. It’s called T10, and you can use that same ticket for multiple people, it’s multi-personal and has 10 trips.
5. If you want to have a nice view of the city I strongly recommend visiting Castell de Montjuïc.
6. Don’t miss Sagrada Familia, even if you are not a religious person it’s a great thing to see.
7. If you want to eat good Spanish food, never eat in the restaurants near Ramblas, those are for tourists only, it’s frozen food and too expensive for what they offer. For better food, visit the following places:
Address: Carrer de Mallorca, 236 (This one doesn’t book tables so just go and wait until they give you one. You could wait for 5 mins only or and hour but it’s worth it)
Address: Maquinista 3, Barceloneta
Irati Taverna Basca
Address: Cardenal Casanas, 17 (You eat standing up, very informal place but great tapas)
8. Visit this ice cream place, real italian gelato, the best in Barcelona:
Gelaaati Di Marco
Address: Llibreteria, 7
9. Enjoy the city!
I hope that info helps!
that’s a good question, especially if it’s something like an infringing video clip or other media that some dishonest person uploaded to sell here, claiming as their own… then gets taken down when true copyright owner sends DMCA to envato… what happens to buyers? We don’t want to use infringing content on our sites, I’d suggest that if that occurs, at least envato notifies buyers and issues store credit for any content that was posted for sale here, that should’nt be. any word, envato staff? tia
Hey graphic4444, thanks for your question. Just read my response to accudatamarketing. In addition to that, we have two possible scenarios here. The first, we detect the file infringing copyright and we disable it immediately; the second, the original copyright owner sends a DMCA takedown notice for a file we haven’t detected yet, we disable it immediately too. Again, we take copyright very seriously, we would not allow copyright infringement by any means.
In regards to refunds because of copyright infringements, all you need to do is create a ticket to Envato Support, we’ll review the case and will issue the refund if required and after having confirmed the potential infringement. We are always happy to help out.
Thanks for your questions and feedback.
I have a quick question, what happens if I purchase a product and it gets removed due to copyright issues? Do I get notified via email and a full refund is issued to us buyers? Also, I noticed all the product pages include this statement ” © All Rights Reserved [author name] Contact Envato Support” how does Envato know that the author actually own the rights to the file that they uploaded? Is there any type of extensive background check before files are approved? Just thinking out loud because I know that these things can be tricky but I do believe being 100% transparent about the process of these issues is key to continued healthy community growth.
Great questions. You won’t get notifications when an item is removed from our marketplaces, we usually recommend keeping a copy of the files just in case this happens, we can’t guarantee availability of files because these could be removed by the author instead. Having said that, we have a refund policy for removed files which you can find here http://support.envato.com/index.php?/Knowledgebase/Article/View/219/55/a-file-i-bought-is-no-longer-in-my-downloads-whats-happened – if it’s a copyright issue just create a ticket, we’ll review the case and issue the refund if required.
Our reviewers work really hard on confirming if the current author is the real owner of the copyright before approving submissions but of course sometimes this process can be bypassed by few members and after all it’s author’s responsibility to submit unique items without copyright infringement to the marketplaces. However, we take copyright very seriously and we comply with the law, if we find items like this we immediately remove them from the marketplaces and membership accounts will likely to get disabled.
I agree that this can be tricky and we are always 100% transparent, but it’s hard to control and predict some of of these members.
Anyway, thanks for your questions and concern!
Just a note for Ibrahim about our previous discussion:
I’ve openet a ticket (#NGG-531-29561) attaching an excel file with a lot of data catched by me in these months that could be useful for you
hey LCweb! I’ll reply to your ticket very soon. My apologies for the longer than usual response, we are just experiencing a high volume of requests. But I’ll get there very soon!
Thanks for your feedback and help!
@thecodingdude, depends on how you perceive victory. Having your content taken down from illegal sites distributing your work is quite sufficient in these cases. We know they will pop up else where, but that’s a problem for a new dawn and a new day… a new life ( this song is stuck in my head today , just had to pay tribute lol )
Out of curiosity, how do you know that android app devs aren’t doing the minimum indispensable to protect themselves ?
We are aware that we can’t stop piracy entirely but by adding some friction, you level the playing field. Why sit around twiddling thumbs when there is a lot that can be done ?@ibby, thanks for updating the already awesome knowledge base
You’re welcome Typps!
We have written a full tutorial on how to fill in a DMCA template and it also has a sample template that you can use for your own abuse reports, via the following link: http://support.envato.com/index.php?/Knowledgebase/Article/View/534/
Thx again for your quick reply Ibby – I’ve read about the DMCA on that link your have provided, but the link to DMCA TEMPLATE on that page isn’t working for me and I get error clicking on it.
Can You please take a look at it?
Hey Jan, the broken link has been fixed, you can see/download the DMCA template now.