Posts by ImanGM

1840 posts The Last Man Standing
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $125,000+ on Envato Market
  • Has been a beta tester for an Envato feature
  • Helped several times protecting Envato Market against copyright violations
+9 more
ImanGM
Moderator
says

Old Forum Post >> Locked to prevent confusion…

@DagTech2015: This is our public forum and you may get better and faster support if you contact the author of this item here:

http://themeforest.net/item/medical-plus-responsive-medical-and-health-theme/3015457/support

I hope that helps.

@KrownThemes: I should lock this thread as this is an old thread and will make some confusion but it would be great if you open a new thread with this subject about live support :D

Thanks :)

1840 posts The Last Man Standing
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $125,000+ on Envato Market
  • Has been a beta tester for an Envato feature
  • Helped several times protecting Envato Market against copyright violations
+9 more
ImanGM
Moderator
says

Hi,

Please report any/all copyright infringement related issues directly to Envato Help Centre

Please also see our Help Centre for more information on copyright.

Thanks!

1840 posts The Last Man Standing
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $125,000+ on Envato Market
  • Has been a beta tester for an Envato feature
  • Helped several times protecting Envato Market against copyright violations
+9 more
ImanGM
Moderator
says

Hi,

This is our public forum and you may get better and faster support if you ask your question directly from the author of this item here:

http://themeforest.net/item/avada-responsive-multipurpose-theme/2833226/support

I hope that helps.

Cheers,
Iman

1840 posts The Last Man Standing
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $125,000+ on Envato Market
  • Has been a beta tester for an Envato feature
  • Helped several times protecting Envato Market against copyright violations
+9 more
ImanGM
Moderator
says

Hi,

This is our public forum and you may get better and faster support if you ask your question directly from the author of this item here:

http://themeforest.net/item/avada-responsive-multipurpose-theme/2833226/support

I hope that helps.

Cheers,
Iman

1840 posts The Last Man Standing
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $125,000+ on Envato Market
  • Has been a beta tester for an Envato feature
  • Helped several times protecting Envato Market against copyright violations
+9 more
ImanGM
Moderator
says

Congratulations! :)

1840 posts The Last Man Standing
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $125,000+ on Envato Market
  • Has been a beta tester for an Envato feature
  • Helped several times protecting Envato Market against copyright violations
+9 more
ImanGM
Moderator
says

Hey,

I’ve changed the title of the thread. About your problem, as @RescueThemes truly said, you should contact Envato Help Center if you have any problems within the marketplace but if you are looking for support regarding the item that you’ve purchased, you should contact the author of that item directly.

Most authors are providing free support for their items.

I hope that helps.

Cheers,
Iman

1840 posts The Last Man Standing
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $125,000+ on Envato Market
  • Has been a beta tester for an Envato feature
  • Helped several times protecting Envato Market against copyright violations
+9 more
ImanGM
Moderator
says


You are probably right, but then what is the purpose of ‘required’ key in TGM_Plugin_Activation (example from http://tgmpluginactivation.com/):

‘required’ => true, // If false, the plugin is only ‘recommended’ instead of required.

After all, TGM was recommended by Envato: https://help.market.envato.com/hc/en-us/articles/202822450-WordPress-Theme-Submission-Requirements.
Your theme should work at a basic level without any plugins. “Required” to recreate some functionality in the demo, but not dependant for the theme to work. Are you using said plugin in the index page or something? Try moving it to it’s own custom template page if that’s the case. Conditional code to check if the plugin is active: http://codex.wordpress.org/Function_Reference/is_plugin_active

+1

The basic features of your theme, such as blog and … should work fine without activating the plugins.

1840 posts The Last Man Standing
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $125,000+ on Envato Market
  • Has been a beta tester for an Envato feature
  • Helped several times protecting Envato Market against copyright violations
+9 more
ImanGM
Moderator
says

Nice increase this week and overall this month :)

Same here. My sales has been increased since Monday without doing any special thing on my side :D

1840 posts The Last Man Standing
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $125,000+ on Envato Market
  • Has been a beta tester for an Envato feature
  • Helped several times protecting Envato Market against copyright violations
+9 more
ImanGM
Moderator
says

Wow! Many congratulations! :)

1840 posts The Last Man Standing
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $125,000+ on Envato Market
  • Has been a beta tester for an Envato feature
  • Helped several times protecting Envato Market against copyright violations
+9 more
ImanGM
Moderator
says

3,000 sales! YaY! :D

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