I’m not sure what the official docs say (can’t really find that info, as you pointed out) but I can tell you that I just had a theme approved recently so I can speak to what the reviewer wanted. In the soft rejection before approval he did in fact list that I needed to fix html validation issues (but he didn’t care about css). So yes, I’d say go ahead and do your best to make sure there are no html validation issues just to be safe. Of course, your theme is not going to get hard-rejected due to validation issues, so it’s not a huge deal either way.
Thanks everyone, I appreciate the feedback. I want to add that I currently have 8 of my current customers begging to purchase this theme, and I haven’t even advertised it to any of them yet – they all accidentally came across it on my demo site. I have also shown this to a peer review group of designers and they had nothing but 100% positive feedback about the design and usability.
I am just completely blown away that this design was hard rejected. How can so many people be offering me cold hard cash via Paypal and chomping at the bit for this?
I just really want to know what the specific reason was for this being hard rejected so I can improve upon it, from the mouth of the reviewer.
I feel hurt and confused, and I am doubtful of my future here at ThemeForest. I don’t want to throw away 5+ years of building a brand.
Hey guys, our latest item was just flat out hard-rejected. This is the first time this has happened to us in 5 years of authorship. Here is the entire paragraph from the reviewer:
Unfortunately your submission Engine – Drag and Drop Flat News Magazine isn’t ready for ThemeForest and cannot be resubmitted as it did not meet our minimum requirements for quality and/or Envato Market policies. In order for submissions to be considered for sale they must be of high aesthetic and technical quality, unique to our library and cannot be in violation of Envato’s policies. Please see our Knowledgebase for more information: https://help.market.envato.com/hc/en-us/articles/202500934
I can’t decipher what the actual reason is. What specifically are they saying about our item? I followed the link but it doesn’t say anything useful or relevant/specific.
Here’s the rejected item, for reference: http://www.industrialthemes.com/engine/
What versions of IE are currently required for theme compatibility for newly-submitted themes? Is IE9 still required, or is it only IE10 and 11+? I know IE8 is no longer required, but I was curious mainly of IE9 compliance requirement.
Q: What will happen to ratings? Will a buyer only be able to rate during a support period? A: There’s more to ratings than just support, but yes, support-related ratings would be time-limited like this to help ensure the ratings are relevant.
Not just ratings for support – the entire item rating. Honestly the only reason we provide support is to avoid the 1-star rating. So if a user is hit with “sorry, you’re outside the support window”, what’s to stop them from overreacting and giving the entire theme a 1-star rating?
The most important thing to me is disallowing ratings after support expires. Can someone confirm whether or not this has been addressed? I read 7 of the 11 pages of these replies and the initial blog post, but I must be missing information about ratings…?
When filling out the W-9, why does the SSN option disappear leaving only the EIN option for Tax ID Number if you select LLC – S? And is LLC – S what I should be choosing anyway? (I am a disregarded entity LLC owner)
Thanks for the stats, very interesting. Our sales are dismal this month, so it’s good to at least commiserate with others here – makes me feel better
IndustrialThemes saidOne question is this your main source of income or a side job?
I am absolutely thrilled about these changes. This is most assuredly going to result in less support requests for me (and potentially more money for premium packages). I spend on average 2.5 hours a day on support (7 days a week) and at least a third of that is customers who purchase the theme more than 6 months ago (maybe even half). So right there, less support = more time for me to develop = more money. I already provide outstanding support every single day, so nothing will change for me on that end. Oh, and I absolutely LOVE the idea of being able to tell my customers I’m on vacation. I haven’t taken a vacation without bringing my laptop in over 4 years, for fear of 1-star ratings from customers who have to wait 3+ days for a support response (my average support response time is less than 24 hours). Going to Disney with my two small kids in November… it would be awesome to not have to bring my laptop… just sayin’
This is my main source of income. It’s my full time job.
DOGmotion saidI don’t spit in the plate I eat. Not funny at all
Typps saidOH, MY GOD! You are so funny! Did you see the latest updates?
Envato runs the marketplace, let them do what they do best.
Seriously. And anyway, obviously that’s what Envato does best. Just look at the marketplace market. Numbers don’t lie.