There is a certain competing marketplace which I shall not name here (it is a market full of creative people…) where my ENTIRE company has been pirated. Someone created an account using my company name, logo, marketing, and ALL my themes and is selling them and then passing its customers to me for support. Obviously my themes (and everyone else’s) are being pirated all of the Internet, so it’s not that I’m so concerned about that. What bothers me is that what if ThemeForest sees that? Will they check with me first to verify if this is really me? Or will they just automatically assume I’m breaking my exclusive license terms and selling my themes at other sites? That would of course result in an immediate suspension of my account and would be disastrous.
Has this happened to you? If so, what did you do about it? Should I officially inform ThemeForest just so they have on record that I’m not selling my themes other places?
P.S. Yes I’ve contacted this other marketplace already and told them to delete the shop and all themes associated with it.
Huh, I searched “IE8” on the forums before I posted this and didn’t see that topic. Thanks a lot for pointing me in that direction, I’ll head over to that topic if I need follow up!
Last time I submitted a theme it was required to support IE8. I’m hoping, but not expecting, that this is no longer the case. However if I still do need to support IE8, is there any info about when this requirement might be going away?
I have built an extensive framework that adds an interface in the theme options that allows users to create minisites. The minisites are built using custom post types. What that means is, my themes enable the user to create an unlimited number of custom post types which are named by the user. This is a huge seller and does not exist anywhere else as far as I know, and it is not based on shortcodes – it is core theme functionality. When my users switch to different themes they can easily convert the post types of all of their posts back to standard posts using the Convert Post Types plugin, and users all so far have been totally fine with this method.
I’m having trouble interpreting the new theme requirements in my scenario. Can a staff member weigh in on whether or not my framework jives with the new requirements or has become completely null and voided? Thanks!
I’ve experienced this myself. Sales seem to be clustered. I’ll get 4 or 5 sales within an hour or two, and the none for several hours, then another cluster. I have no idea why it happens, but I have definitely noticed it, and I’ve gotten relatively used to it.
You guys rock, thanks a lot!
All the sudden in the past week I have a huge influx of customers filling out support requests and saying they can’t find their purchase codes on ThemeForest like they used to be able to. Did ThemeForest change something, or is everyone just happening to be looking in the wrong place?
Perfectly clear, thanks again to you both for following up with this!