The best you can do is to ask the author directly
Hi!, Thanks for the replies!, Crusader12 and Wizdesign. I made sure it was in the right category before I uploaded and I opened a support ticket, but it was 7 days ago and I had no answer.
I promise I will be more patient in the future, I imagine you have loads of work with the big amount of users and new files lately.
Thanks again both of you, working for this community is a great pleasure!.
Got this file [link removed] approved on june 17. It made a couple of sales very quick. But then it went lost in the top category and never made a single sale again.
I know new items spend some time in the main category: Home > Files > Print Templates and then, they’re moved to their own categories. In this case should be: Home > Files > Print Templates > Brochures. This last thing never happened and now my file is buried under all new submissions in the top category. By this time it should be on page 28 aprox. I feel I’m loosing potential clients, because no one can see my item if they look directly into its specific category (brochures).
I sent a message to support to help me solve this issue, even sent a direct message to a reviewer via item’s edit tab. I’ve had no response so far.
If some moderator or reviewer reads this, please help me fix this issue. I put a lot of hours on this brochure and I want it to be found when browsing for brochures.
Congratulations! it’s a crappy world, but you get lots of fun in it
Some sales, but still 49% less than may. My goal was to double may sales, oh my…
If you buy a regular license, you do not need to credit the author or provide link in the description. But if you do not buy a license and use a watermarked image ( I’m talking about using the image from the Envato marketplace free of cost), then you must credit the author and provide links to the original asset page. Thanks.
Oh… silly me, I coudn’t find that category before. Thank you!, that is a whole world of opportunities!