Posts by IshYoBoy

52 posts
  • Had an item that became a weekly top seller
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $125,000+ on Envato Market
  • Sells items exclusively on Envato Market
+3 more
IshYoBoy
says

How will all this be reflected in the API? As per our Previous Comment:

- How will all the cases be reflected in the API so we can implement the changes on own support forums?
- Meaning regular support, extended support, additionally purchased support during and after the support period.
- Will it be per-license or per ThemeForest nickname?
- Where can we get all necessary documentation on that?
- How can we test all API calls and scenarios. Is there a testing “object”?

Cheers

52 posts
  • Had an item that became a weekly top seller
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $125,000+ on Envato Market
  • Sells items exclusively on Envato Market
+3 more
IshYoBoy
says

Hi Guys

While the Blog Article seems to explain the basics, we think it misses some important information and it’s not complete. Here are our remarks:

1. Support Pricing

It would be perfect to add the support pricing to have all necessary information in one place and not to have to lok for it in other places. Or at least link to that article.

2. UI Screenshot

We are missing the following screenshots:
- Once item purchased, purchasing additional support during the support period
- Once item purchased, purchasing additional support after the support period

More questions:
- Will it be somewhere displayed till when the user has support after item is purchased? Where? How?
- Will additional support be handled as a separate product or just as “setting” of the already purchased item?
- If a user has purchased one item 5 times. How will new support purchase be handled? For all 5 items or just for one of them? How does the user choose for which one?

3. Envato API

- How will all the cases be reflected in the API so we can implement the changes on own support forums?
- Meaning regular support, extended support, additionally purchased support during and after the support period.
- Will it be per-license or per author?
- Where can we get all necessary documentation on that
- How can we test all API calls and scenarios. Is there a testing “object”?

4. Support Definition and Guidelines

4.1. Customization Services

The Support Definition Article states:

For customization services we recommend contacting a freelancer or checking out the great service providers on Envato Studio.

We think this should be changed to firstly promote contacting the author of the item if they provide such services, and then freelancer or Studio. Right no the Authors are completely left out.

4.2. Installation Services

They should also note to firstly contact the author if they do not provide such services as they know the item best and only then seek for other solutions.

4.3. Updates

Authors of supported items are required to keep items compatible with new software versions, but this may require considerable time to properly test, document, review and release an update of this nature.

Shouldn’t this be only while the item is still being sold? Let’s say we create a WordPress theme perfectly compatible with latest WordPress and the decide to delete it. We do so. User who have purchased the item have 6 months of support. After almost 6months a new WordPress version is released. Should we be required to invest time and sources to make it compatible with the next WordPress version since we’re not selling the item anymore? This seems odd to me.

Cheers

52 posts
  • Had an item that became a weekly top seller
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $125,000+ on Envato Market
  • Sells items exclusively on Envato Market
+3 more
IshYoBoy
says

Hey,

Maybe update the embeded JavaScript code to always use HTTP until the problem is solved.

Cheers

52 posts
  • Had an item that became a weekly top seller
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $125,000+ on Envato Market
  • Sells items exclusively on Envato Market
+3 more
IshYoBoy
says

Hey guys! Please do not make any fixes, simply update WooCommerce to the latest version. We fixed all our demos in this way.

Unfortunately there are cases when WooCommerce is not used but the problem is still present. It is enough that a theme or plugin uses is_ssl() function. So in those cases this dirty fix will help.

The plugin should only be used until the problem is fixed in the next chrome release and it should be deactivated and deleted.

Cheers

52 posts
  • Had an item that became a weekly top seller
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $125,000+ on Envato Market
  • Sells items exclusively on Envato Market
+3 more
IshYoBoy
says

The problem should not be present on sites using SSL as everything should work perfectly there. Just the SSL will be forced by chrome, but no errors should appear.

52 posts
  • Had an item that became a weekly top seller
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $125,000+ on Envato Market
  • Sells items exclusively on Envato Market
+3 more
IshYoBoy
says

If you use WooCommerce in your theme, simply update to the latest version of WooCommerce to get rid of that issue. Don’t mess your site with more plugin.

You are partially right, but the problem also occurs in other themes and plugins whenever the is_ssl() function is used. This plugin did help resolve the problem on many of our sites even though Woocommerce was not part of them. But I agree the less plugins are used, the better.

This one should only be used until the problem is fixed in the next chrome release and it should bre deactivated and deleted.

Cheers

52 posts
  • Had an item that became a weekly top seller
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $125,000+ on Envato Market
  • Sells items exclusively on Envato Market
+3 more
IshYoBoy
says

The latest version of Google Chrome Browser does a very strange thing. It sends HTTPS header with value 1 which the is_ssl() WordPress function reads and sets the HTTPS as TRUE.

What this results in is that even though your WordPress is not set to use SSL and no security certificate is present all files like CSS, JavaScripts, Images even all links are set to go through HTTPS connection.

The problem occurs only on the latest Google Chrome v.44 and everything works perfectly on Firefox, Opera, Safari and even Google Chrome version 43.

This results in a majority of WordPress installs being broken (completely broken layout and functionality) and reported as unsafe.

We made a small WordPress Plugin to fix this issue on the affected sites.

DOWNLOAD THE PLUGIN FROM GITHUB

Hope this helps you guys, VlooMan – IshYoBoy.com

52 posts
  • Had an item that became a weekly top seller
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $125,000+ on Envato Market
  • Sells items exclusively on Envato Market
+3 more
IshYoBoy
says

Hi Guys,

We just created a very small temporary fix as a WordPress Plugin and made it available on GitHub: https://goo.gl/D54cWv

Read the description as it explains everything about the problem. Hope it helps.

Cheers

52 posts
  • Had an item that became a weekly top seller
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $125,000+ on Envato Market
  • Sells items exclusively on Envato Market
+3 more
IshYoBoy
says

At least it won’t be hard to guess where they’ve been looking for inspiration! :D I am laughing…

52 posts
  • Had an item that became a weekly top seller
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $125,000+ on Envato Market
  • Sells items exclusively on Envato Market
+3 more
IshYoBoy
says

Zdravim aj my sme SK based ;)

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