Posts by JamiGibbs

1950 posts Do the Needful
  • Has sold $125,000+ on Envato Market
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has been part of the Envato Community for over 4 years
  • Has referred 10+ members
+10 more
JamiGibbs says

Hi guys! We’re looking into this. As they say, ‘Keep Calm and Carry On’ for the time being. :D

1950 posts Do the Needful
  • Has sold $125,000+ on Envato Market
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has been part of the Envato Community for over 4 years
  • Has referred 10+ members
+10 more
JamiGibbs says

Hi there Matt,

I apologize for any misunderstanding you may have had from this transaction. If you would like to send in a support ticket, we’ll be happy to explain further the situation surrounding it.

1950 posts Do the Needful
  • Has sold $125,000+ on Envato Market
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has been part of the Envato Community for over 4 years
  • Has referred 10+ members
+10 more
JamiGibbs says

Thanks for further describing the issue. I’m forwarding this on to our developers. In the meantime, we ask for your patience as we investigate.

1950 posts Do the Needful
  • Has sold $125,000+ on Envato Market
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has been part of the Envato Community for over 4 years
  • Has referred 10+ members
+10 more
JamiGibbs says

That does sound frustrating! I’ll be happy to investigate. Can you let me know your support ticket number?

1950 posts Do the Needful
  • Has sold $125,000+ on Envato Market
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has been part of the Envato Community for over 4 years
  • Has referred 10+ members
+10 more
JamiGibbs says

Well deserved! Congrats, Wickedpixel!

1950 posts Do the Needful
  • Has sold $125,000+ on Envato Market
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has been part of the Envato Community for over 4 years
  • Has referred 10+ members
+10 more
JamiGibbs says

thanks envato , last month , $405.60 was refunded from my account :crying:

Hi FlashTang,

If you would like us to clarifying any transaction on your statement, we’re happy to do so. Simply submit a support ticket. Sometimes a reversed number listed on your statement may be something other than a reversed purchase (eg. an earnings withdraw).

1950 posts Do the Needful
  • Has sold $125,000+ on Envato Market
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has been part of the Envato Community for over 4 years
  • Has referred 10+ members
+10 more
JamiGibbs says

Maybe this will help explain how the home page exposure rotation is set up:

http://themeforest.net/forums/thread/new-homepage-new-items-system/49104
1950 posts Do the Needful
  • Has sold $125,000+ on Envato Market
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has been part of the Envato Community for over 4 years
  • Has referred 10+ members
+10 more
JamiGibbs says

I use it and love it. My monthly Adobe Cloud subscription is just about as important as my cable TV bill… except Cloud is far more useful. Worth every penny.

I think if you’re only using 1 Adobe product (like Photoshop), you may want to consider just layout out the cash for a license of that software and call it a day but if you’re needing Photoshop, InDesign, Illustrator, etc., Cloud has the advantage. Not to mention, you won’t get locked into a specific version like you would buying a one-off license. I can rest easy knowing that my version of the software will always be the most up to date version.

1950 posts Do the Needful
  • Has sold $125,000+ on Envato Market
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has been part of the Envato Community for over 4 years
  • Has referred 10+ members
+10 more
JamiGibbs says

You’re brave Pez!! Congrats on the Elite package! That video made my day!

1950 posts Do the Needful
  • Has sold $125,000+ on Envato Market
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has been part of the Envato Community for over 4 years
  • Has referred 10+ members
+10 more
JamiGibbs says

Great! So happy this has already got some interest. Just to clarify, I want to know where you are and what events you’ll be attending (if any) in the next 6 months in North America. No promises yet, but it would be cool to try and organise something!

Chicago WordCamp is happening June 28 – 30. I’ll be there along with a few other Elite authors. :)

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