Posts by JamiGibbs

x4er0 said

All withdrawals are issued on the 15th of the following month (except when the 15th falls on a weekend or public holiday, in which case it is issued on the next business day).

Correct.

Duplicate: http://themeforest.net/forums/thread/paypal-payment-/82733

And yes, the December payment will be completed on the 17th (because the 15th falls on a weekend):

Thanks guys! I’ve processed both of your tickets and the devs will be looking into it. Locking this thread up as a duplicate. Keeping things tidy and all that.

Hi everyone! I’ve sent this issue over to the devs to look into. Thanks!

Hello brainbuzzmedia,

Open a support ticket providing us with your username and the name of the rejected item and we’ll make sure it gets to the correct staff.

Sure thing, biyanpasau!

Hello cct_ching,

We’ve responded to your ticket. Thanks for your patience!

Hey guys,

We’re looking into this currently. Thanks for your patience!

Hey guys,

When we receive a malware warning, there are specific steps we need to take in order to remove that warning from the item’s marketplace description page. Even after the demo url is clean, we’ll still need to have a developer remove that warning from the marketplace url. This can sometimes take up to 24 hours to complete. Soft disabling the file during this time is necessary as buyers will be alerted to malware warnings on the file otherwise. Our apologize for the inconvenience.

Hello Darren,

We’ve responded to your support ticket. Thanks for your patience!