Posts by JenniMcCarthy

63 posts
  • Has been part of the Envato Community for over 2 years
  • Sells items exclusively on Envato Market
  • Located in United States
  • Has sold $1,000+ on Envato Market
+2 more
JenniMcCarthy says

Thank you Gaby :)

63 posts
  • Has been part of the Envato Community for over 2 years
  • Sells items exclusively on Envato Market
  • Located in United States
  • Has sold $1,000+ on Envato Market
+2 more
JenniMcCarthy says

As always if you have files you had rejected that you strongly disagree with, please send the links to customer support, these will land on my desk and if I find they should indeed have been approved, I will not only overturn them but use it as feedback for the reviewers as well (they are all human and mistakes can happen on the number of files reviewed). If they were rightfully rejected, I’ll explain precisely why (since rejection messages can rarely be as precise as we’d want them to be without considerably slowing down the reviewing process).

Hope this helps!

I recently submitted a support ticket for this exact thing, because I had 60 rejection emails in less than one minute. I submitted the ticket to ask if the photos had actually been review or if there was an error and the only response I received to that support ticket was “My apologies, the review team does not have any further information to provide at this time. As the file has been Hard Rejected, the Review team can only provide specific feedback if they feel that the item needs minor adjustments to be acceptable.” Needless to say, I have stopped submitting photos to PhotoDune for the time being because of the frustration level involved in getting a straight answer from support. I understand changes are being made but it’s like no one really knows what is going on.

63 posts
  • Has been part of the Envato Community for over 2 years
  • Sells items exclusively on Envato Market
  • Located in United States
  • Has sold $1,000+ on Envato Market
+2 more
JenniMcCarthy says

Thank you for the update KingDog!

63 posts
  • Has been part of the Envato Community for over 2 years
  • Sells items exclusively on Envato Market
  • Located in United States
  • Has sold $1,000+ on Envato Market
+2 more
JenniMcCarthy says

I started a support ticket 7 days ago and haven’t heard anything, can someone check it for me please? Case Id # 49531

63 posts
  • Has been part of the Envato Community for over 2 years
  • Sells items exclusively on Envato Market
  • Located in United States
  • Has sold $1,000+ on Envato Market
+2 more
JenniMcCarthy says

Once an item is hard rejected you can no longer see it or have access to it, your rejection email is your only record of it. Soft rejections are in your Dashboard under the “Hidden” tab, you can select a soft reject by clicking the photo and then clicking the “edit” tab above the photo to then be able to resubmit your edited item. Hope that helps.

63 posts
  • Has been part of the Envato Community for over 2 years
  • Sells items exclusively on Envato Market
  • Located in United States
  • Has sold $1,000+ on Envato Market
+2 more
JenniMcCarthy says

I use Photoshop and Lightroom, I googled ‘edit iptc data in Photoshop/ Lightroom” and found a few links that have screenshots for you. Photoshop – http://www.photometadata.org/meta-tutorials-adobe-photoshop Lightroom – http://digital-photography-school.com/lightroom-add-your-iptc-metadata-on-import Hope that helps you out. Cheers.

63 posts
  • Has been part of the Envato Community for over 2 years
  • Sells items exclusively on Envato Market
  • Located in United States
  • Has sold $1,000+ on Envato Market
+2 more
JenniMcCarthy says

Well i can acces to my dashboard through every marketplaces but GR. Why?

Same thing happened to me last week, I had to do a hard refresh. Hold Shift & refresh, that worked for me, maybe it will help you also?

63 posts
  • Has been part of the Envato Community for over 2 years
  • Sells items exclusively on Envato Market
  • Located in United States
  • Has sold $1,000+ on Envato Market
+2 more
JenniMcCarthy says

I believe you can do batches through Photoshop Bridge by selecting multiple photos and going to the tools menu and applying your template. Or I prefer Photoshop Lightroom.

63 posts
  • Has been part of the Envato Community for over 2 years
  • Sells items exclusively on Envato Market
  • Located in United States
  • Has sold $1,000+ on Envato Market
+2 more
JenniMcCarthy says

If you search for “bokeh effect action” there is one preview that shows a street scene, don’t know if that is helpful or not. Good luck with your search.

63 posts
  • Has been part of the Envato Community for over 2 years
  • Sells items exclusively on Envato Market
  • Located in United States
  • Has sold $1,000+ on Envato Market
+2 more
JenniMcCarthy says

We have about 12-14 inches of show on the ground here and the temperature with wind chill factor is about -9F, the sun is just coming up and clearing the tops of the trees and is sparkling off the snow like diamonds. Cold, sunny, beautiful, and perfect!!

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