Posts by JenniMcCarthy

67 posts
  • Has been part of the Envato Community for over 3 years
  • Sells items exclusively on Envato Market
  • Located in United States
  • Has sold $1,000+ on Envato Market
+2 more
JenniMcCarthy says

I have to agree, the rejection rate here is out of control. The rejections climbed too high to justify spending the time to upload here. I haven’t uploaded anything for a full year. My portfolio here still sells fairly well which is why I have left it on PD but I refuse to waste time uploading to a site where the standard rejection rate is so alarmingly high. Here in the USA, Photodune is not a commonly known website so you would think they would be more lenient in their restrictions, oh well, there are always other places to sell photos, which is sad because I really liked it here a year ago.

67 posts
  • Has been part of the Envato Community for over 3 years
  • Sells items exclusively on Envato Market
  • Located in United States
  • Has sold $1,000+ on Envato Market
+2 more
JenniMcCarthy says

Thank you Iman :) It would be nice if they listed the real sale price and a column for their “fees”

67 posts
  • Has been part of the Envato Community for over 3 years
  • Sells items exclusively on Envato Market
  • Located in United States
  • Has sold $1,000+ on Envato Market
+2 more
JenniMcCarthy says

My statement page has all the wrong sale prices. For example I sold a $5.00 item and the statement page shows the item price as $4.00 with my “commission” as $2.50. My commission is correct for the “real” sale price but the statement page makes it look like I make 62.5% commission!! So what is going on? Is anyone else seeing the same thing on their statement page?

67 posts
  • Has been part of the Envato Community for over 3 years
  • Sells items exclusively on Envato Market
  • Located in United States
  • Has sold $1,000+ on Envato Market
+2 more
JenniMcCarthy says

So, if I understand this correctly, which I think I do. I am the seller according to Envato, and I sell directly to the buyer so when I file my taxes I have to have every buyers address so that I can correctly calculate how much State tax I owe the state government also. If you sell to a party in the state that you are in you are liable for the state taxes for that transaction. And since Envato collects the money, are they going to collect state taxes for the people buying in each authors home state and then distributing that money out to the authors to cover the state taxes?

67 posts
  • Has been part of the Envato Community for over 3 years
  • Sells items exclusively on Envato Market
  • Located in United States
  • Has sold $1,000+ on Envato Market
+2 more
JenniMcCarthy says

Thank you Gaby :)

67 posts
  • Has been part of the Envato Community for over 3 years
  • Sells items exclusively on Envato Market
  • Located in United States
  • Has sold $1,000+ on Envato Market
+2 more
JenniMcCarthy says

As always if you have files you had rejected that you strongly disagree with, please send the links to customer support, these will land on my desk and if I find they should indeed have been approved, I will not only overturn them but use it as feedback for the reviewers as well (they are all human and mistakes can happen on the number of files reviewed). If they were rightfully rejected, I’ll explain precisely why (since rejection messages can rarely be as precise as we’d want them to be without considerably slowing down the reviewing process).

Hope this helps!

I recently submitted a support ticket for this exact thing, because I had 60 rejection emails in less than one minute. I submitted the ticket to ask if the photos had actually been review or if there was an error and the only response I received to that support ticket was “My apologies, the review team does not have any further information to provide at this time. As the file has been Hard Rejected, the Review team can only provide specific feedback if they feel that the item needs minor adjustments to be acceptable.” Needless to say, I have stopped submitting photos to PhotoDune for the time being because of the frustration level involved in getting a straight answer from support. I understand changes are being made but it’s like no one really knows what is going on.

67 posts
  • Has been part of the Envato Community for over 3 years
  • Sells items exclusively on Envato Market
  • Located in United States
  • Has sold $1,000+ on Envato Market
+2 more
JenniMcCarthy says

Thank you for the update KingDog!

67 posts
  • Has been part of the Envato Community for over 3 years
  • Sells items exclusively on Envato Market
  • Located in United States
  • Has sold $1,000+ on Envato Market
+2 more
JenniMcCarthy says

I started a support ticket 7 days ago and haven’t heard anything, can someone check it for me please? Case Id # 49531

67 posts
  • Has been part of the Envato Community for over 3 years
  • Sells items exclusively on Envato Market
  • Located in United States
  • Has sold $1,000+ on Envato Market
+2 more
JenniMcCarthy says

Once an item is hard rejected you can no longer see it or have access to it, your rejection email is your only record of it. Soft rejections are in your Dashboard under the “Hidden” tab, you can select a soft reject by clicking the photo and then clicking the “edit” tab above the photo to then be able to resubmit your edited item. Hope that helps.

67 posts
  • Has been part of the Envato Community for over 3 years
  • Sells items exclusively on Envato Market
  • Located in United States
  • Has sold $1,000+ on Envato Market
+2 more
JenniMcCarthy says

I use Photoshop and Lightroom, I googled ‘edit iptc data in Photoshop/ Lightroom” and found a few links that have screenshots for you. Photoshop – http://www.photometadata.org/meta-tutorials-adobe-photoshop Lightroom – http://digital-photography-school.com/lightroom-add-your-iptc-metadata-on-import Hope that helps you out. Cheers.

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