Hello dear Envato staffs,
1 week ago my account has been hacked, and thanks you so much for all your helps. Right now I’ve check my partner friend accounts and both accounts are hacked from same people.
My friends are owner of inventivethemes(dot)com and wpservis(dot)com and now the hacker using friend accounts and earn money for free. I sent ticket can your guys check please? 157758
I know this is totally our mistake, we changed hosting account but I dont know how he hacked the both accounts. Can your guys block the both account please?
Thanks for your help
I have a question, the earning calculate are very hardly right now. Maybe you can add a new option to advanced search from My Statement page?
I mean select item : x theme, xx theme, xxx theme like this :
Its very easy for me and for my partners and if you have a team.
Please be relax, I think you have to try upload all files to the your WordPress site. Go download page from your profile and please be sure download only Wordpress files check here : http://awesomescreenshot.com/0064d61lac
After install the .zip go WordPress admin > themes > add new > upload > select the zip