Posts by Jordan_M

877 posts Envato Studio Communications Manager
  • Member of the Envato Team
  • Attended one of our Meetups around the world
  • Featured in the Envato Market Community podcast
  • Has been part of the Envato Community for over 5 years
+7 more
Jordan_M Envato team says

envato and search is like valve and half life 3 :)

I wonder if they’ll ever release HL3….

877 posts Envato Studio Communications Manager
  • Member of the Envato Team
  • Attended one of our Meetups around the world
  • Featured in the Envato Market Community podcast
  • Has been part of the Envato Community for over 5 years
+7 more
Jordan_M Envato team says

Hey guys,

Thanks for letting us know about this. The reason that the search rankings were a bit funky for certain terms is because we weight search results not just based on the relevance to the term, but also on factors like the number of successful deliveries, customer reviews etc. Thanks to your feedback, the devs dug into the weightings of all of those different factors and have made some tweaks which means search results should be a lot more relevant to what’s being searched, while still taking into account factors like deliveries and reviews etc. WIN!

We’ll be deploying in the next few hours, so you should see much better search results soon (eg: searching for “roll-up banner”, will actually return the appropriate services at the top).

Really appreciate the feedback! <3

Jords

877 posts Envato Studio Communications Manager
  • Member of the Envato Team
  • Attended one of our Meetups around the world
  • Featured in the Envato Market Community podcast
  • Has been part of the Envato Community for over 5 years
+7 more
Jordan_M Envato team says

Hey barreoblique,

Sorry to hear you didn’t get a reply :( That’s no good. If you let Studio support know who you dealt with (the person who didn’t reply at all, and the one who stopped answering) they will follow up with the providers, as we expect them to be responsive. If you still need a hand customising your theme, your best bet would be to look for a service that has really great recommendations from other customers, and people who have a quick average response time (you can see this information on their service page).

If you end up writing to our support team, I’d be happy to approve a 15% off discount as a once-off goodwill gesture because of your poor experience with Studio. Just mention in your email that Jordan approved a discount and they will shoot it over to me. :)

Hope you’ll give our providers another shot, and again – sorry you had a poor experience.

Take care! Jords

877 posts Envato Studio Communications Manager
  • Member of the Envato Team
  • Attended one of our Meetups around the world
  • Featured in the Envato Market Community podcast
  • Has been part of the Envato Community for over 5 years
+7 more
Jordan_M Envato team says

Thanks for the reply Jordan, that’s good to hear it’s a Pro and not an Air :)

Yep! I’m glad my mistake wasn’t the other way around :P

877 posts Envato Studio Communications Manager
  • Member of the Envato Team
  • Attended one of our Meetups around the world
  • Featured in the Envato Market Community podcast
  • Has been part of the Envato Community for over 5 years
+7 more
Jordan_M Envato team says

Hey guys, this was my bad. I provided the wrong copy for the newsletter. Derp! It’s actually a MacBook Pro 13” with Retina Display – like it says on the landing page.

I feel silly. I’m just gonna go show myself out now. :P

877 posts Envato Studio Communications Manager
  • Member of the Envato Team
  • Attended one of our Meetups around the world
  • Featured in the Envato Market Community podcast
  • Has been part of the Envato Community for over 5 years
+7 more
Jordan_M Envato team says

I have a fibre connection 100mbps down, and use Netflix/Hulu pretty regularly. Last month we used about 300GB. It was actually more usage, but Steam traffic is free with my ISP and doesn’t count. Otherwise would be much higher.

877 posts Envato Studio Communications Manager
  • Member of the Envato Team
  • Attended one of our Meetups around the world
  • Featured in the Envato Market Community podcast
  • Has been part of the Envato Community for over 5 years
+7 more
Jordan_M Envato team says

I was looking at the video section http://studio.envato.com/explore/video-animation and have a question:

Those first 3 jobs are essentially the same, just different price points for different animation lengths. As Studio expands, it’s pretty obvious this will lead to pages and pages of variations of the same job. So why aren’t they being merged into one?

That other site I’m sure you’re familiar with has a nice approach… a base price for a job, with “extras” to that job in case the client wants them. One job page, multiple options.

Another example: Many authors on videohive have templates for 100 images. A template like this on Studio shouldn’t have the same price for customizing 10 images or 100. So if the author wanted to add price-points for different number of images customized, that would mean multiple jobs, instead of one job with extras inside. Add to that more authors, more templates… and soon Studio will be a mess to browse.

Yeah, we’ve discussed this internally, and how it could get messy when the categories are a lot larger. It’s something we’re considering at the moment – perhaps we’ll implement a different way to sort, perhaps add-ons to a base service or maybe something entirely different. Not ready to announce anything yet, but it’s totally on our radar! :D

877 posts Envato Studio Communications Manager
  • Member of the Envato Team
  • Attended one of our Meetups around the world
  • Featured in the Envato Market Community podcast
  • Has been part of the Envato Community for over 5 years
+7 more
Jordan_M Envato team says

Very cool! Not sure if this has been mentioned elsewhere, but is there an eventual goal of offering custom music as part of Envato Studio?

Yep! It’s on the roadmap :)

877 posts Envato Studio Communications Manager
  • Member of the Envato Team
  • Attended one of our Meetups around the world
  • Featured in the Envato Market Community podcast
  • Has been part of the Envato Community for over 5 years
+7 more
Jordan_M Envato team says

Awesome interview, Sam! Carmen is a legend :)

877 posts Envato Studio Communications Manager
  • Member of the Envato Team
  • Attended one of our Meetups around the world
  • Featured in the Envato Market Community podcast
  • Has been part of the Envato Community for over 5 years
+7 more
Jordan_M Envato team says

Hugs for everyone! <3

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