Posts by KingDog

5204 posts
  • Envato Staff
  • Has attended an Envato Live event
  • Support Staff
  • Has been a member for 4-5 years
  • Attended a Community Meetup
  • Repeatedly Helped protect Envato Marketplaces against copyright violations
  • Bought between 50 and 99 items
  • Canada
  • Community Ambassador
+8 more
KingDog Staff says

Thread Locked >> Self Promotion :)

I’ve locked this thread as per our Community Guidelines on self-promotion.

Self promotion is not allowed on the Marketplace forums. For examples and clarification, see the section in the link above titled A Note on Self Promotion.
5204 posts
  • Envato Staff
  • Has attended an Envato Live event
  • Support Staff
  • Has been a member for 4-5 years
  • Attended a Community Meetup
  • Repeatedly Helped protect Envato Marketplaces against copyright violations
  • Bought between 50 and 99 items
  • Canada
  • Community Ambassador
+8 more
KingDog Staff says

Thread Locked >> Selling rights

We currently don’t allow the advertising of selling rights to items on the forums. This is particularly the case with those looking to sell their items already available on the Marketplace, as trying to do that comes with a huge warning –http://support.envato.com/index.php?/Knowledgebase/Article/View/245

You’re welcome to look for partnerships on the forums if you like, but the forums are not to be used as a place to sell your goods or rights to your items.

5204 posts
  • Envato Staff
  • Has attended an Envato Live event
  • Support Staff
  • Has been a member for 4-5 years
  • Attended a Community Meetup
  • Repeatedly Helped protect Envato Marketplaces against copyright violations
  • Bought between 50 and 99 items
  • Canada
  • Community Ambassador
+8 more
KingDog Staff says

There could be a variety of reasons both internal and external that may trigger a purchase cool-down period like you describe. For all payment issues, please remember to have the person open up a Support ticket. They’re the ones who will be able to help you out the best :) Thanks!

5204 posts
  • Envato Staff
  • Has attended an Envato Live event
  • Support Staff
  • Has been a member for 4-5 years
  • Attended a Community Meetup
  • Repeatedly Helped protect Envato Marketplaces against copyright violations
  • Bought between 50 and 99 items
  • Canada
  • Community Ambassador
+8 more
KingDog Staff says


In the future, if you have large deposit amounts, if you contact Support they be able to handle the process or at least smooth out any snags for you. Thanks!
I started with opening a support ticket last week but received no response. A thread here was a last ditch effort. I have now been contacted by support though it was a little too late.

That’s no good at all. Sorry about that! Support has been behind on tickets, but we hate to leave people waiting, particularity when they have large deposits to make :D If you want to let me know personally if you have a problem again, please do!

5204 posts
  • Envato Staff
  • Has attended an Envato Live event
  • Support Staff
  • Has been a member for 4-5 years
  • Attended a Community Meetup
  • Repeatedly Helped protect Envato Marketplaces against copyright violations
  • Bought between 50 and 99 items
  • Canada
  • Community Ambassador
+8 more
KingDog Staff says

It may be good to allow users to enter a custom deposit amount so I do not have to submit three payments in order to deposit $750.

I believe it must be a security setting or something :) True, it’s not ideal.

In the future, if you have large deposit amounts, if you contact Support they be able to handle the process or at least smooth out any snags for you. Thanks!

5204 posts
  • Envato Staff
  • Has attended an Envato Live event
  • Support Staff
  • Has been a member for 4-5 years
  • Attended a Community Meetup
  • Repeatedly Helped protect Envato Marketplaces against copyright violations
  • Bought between 50 and 99 items
  • Canada
  • Community Ambassador
+8 more
KingDog Staff says

Hello :) Support tells me you were successful with the first $500 deposit. If you have any issues with the remaining $250, please open up a Support ticket and let me know the ticket number. We’ll expedite the process for you. Thanks!

5204 posts
  • Envato Staff
  • Has attended an Envato Live event
  • Support Staff
  • Has been a member for 4-5 years
  • Attended a Community Meetup
  • Repeatedly Helped protect Envato Marketplaces against copyright violations
  • Bought between 50 and 99 items
  • Canada
  • Community Ambassador
+8 more
KingDog Staff says

This thread has been locked >> Freebies

Unfortunately we’ve had to lock this thread as our community guidelines prohibit the linking to freebies on the forums. Thanks!

5204 posts
  • Envato Staff
  • Has attended an Envato Live event
  • Support Staff
  • Has been a member for 4-5 years
  • Attended a Community Meetup
  • Repeatedly Helped protect Envato Marketplaces against copyright violations
  • Bought between 50 and 99 items
  • Canada
  • Community Ambassador
+8 more
KingDog Staff says

This thread has been locked >> Copyright Discussion

While we really appreciate the intention of such matters being quickly posted/discussed in the forums, we politely ask that any/all copyright infringement related issues be reported directly to Envato Support

Please also see our Knowledgebase for more information on copyright.

5204 posts
  • Envato Staff
  • Has attended an Envato Live event
  • Support Staff
  • Has been a member for 4-5 years
  • Attended a Community Meetup
  • Repeatedly Helped protect Envato Marketplaces against copyright violations
  • Bought between 50 and 99 items
  • Canada
  • Community Ambassador
+8 more
KingDog Staff says

Hey guys. We’re in the holiday period and I can understand there can be some frustration with the drop off in sales, but we’ve been working on some major pain points this year and we’re excited to see what effect they will have on the Marketplaces. You can read all out our 8 themes and the progress we’ve been making on them over at Envato Notes.

Please remember that you are not allowed to use the forums to advertise or promote competing marketplaces. So please keep that type of discussion out of your comments :) Thanks!

5204 posts
  • Envato Staff
  • Has attended an Envato Live event
  • Support Staff
  • Has been a member for 4-5 years
  • Attended a Community Meetup
  • Repeatedly Helped protect Envato Marketplaces against copyright violations
  • Bought between 50 and 99 items
  • Canada
  • Community Ambassador
+8 more
KingDog Staff says

The review progress bar should be ignored completely :) Some new algorithms we introduced a while back have played havoc with it, and it’s not longer accurate. We’ll be either getting rid of it soon, or introducing something else :) Thanks!

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