Unfortunately our Crimean authors can no longer receive payments from Skrill, Payoneer and Paypal
For a limited time you can still receive them through a bank. Please contact us as soon as you can (before Tuesday Melbourne time Jan 27/2015) and we will try and make a deposit to your bank account while that option is still available.
As you know, the whole topic of how authors can provide support has been a big focus for us lately. We’d like to tackle that bigger picture before we start focusing on some of the smaller pieces like personal messaging etc.
I agree, we have a few too many and varied contract points for how and where support can be handled. We always want to provide a better site experience and that will be a big part of any new features and functionality we add. So unfortunately I can’t really say if I prefer option 1 or option 2 as it’s a little too early to say how we’ll be handling private messaging