Posts by KingDog

6632 posts
  • Member of the Envato Team
  • Has been part of the Envato Community for over 5 years
  • Located in Canada
  • Joined us in one of our Envato Live Events
+13 more
KingDog
Envato team
says

Hello. Have you tried clicking on that item’s support tab? It can be found in the link Contrastblack posted above.

Please follow the instructions provided in the link above to interact directly with the author, where they may be able to point you in the right direction. Thanks!

6632 posts
  • Member of the Envato Team
  • Has been part of the Envato Community for over 5 years
  • Located in Canada
  • Joined us in one of our Envato Live Events
+13 more
KingDog
Envato team
says

Hello :) Please see our Help Center for more information about expired credits. Thanks!

6632 posts
  • Member of the Envato Team
  • Has been part of the Envato Community for over 5 years
  • Located in Canada
  • Joined us in one of our Envato Live Events
+13 more
KingDog
Envato team
says

While we really appreciate the intention of such matters being quickly posted/discussed in the forums, we politely ask that any/all copyright infringement related issues be reported directly to Envato Help Centre

Please also see our Help Centre for more information on copyright. Thanks!

6632 posts
  • Member of the Envato Team
  • Has been part of the Envato Community for over 5 years
  • Located in Canada
  • Joined us in one of our Envato Live Events
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KingDog
Envato team
says

Thread Locked >> Selling rights

We currently don’t allow the advertising of selling rights to items on the forums. This is particularly the case with those looking to sell their items already available on the Marketplace, as trying to do that comes with a huge warning.

You’re welcome to look for partnerships on the forums if you like, but the forums are not to be used as a place to sell your goods or rights to your items.

6632 posts
  • Member of the Envato Team
  • Has been part of the Envato Community for over 5 years
  • Located in Canada
  • Joined us in one of our Envato Live Events
+13 more
KingDog
Envato team
says

Heya. Sorry we don’t allow promotion or solicitation on the forums. That’s why the thread was removed. Thanks!

6632 posts
  • Member of the Envato Team
  • Has been part of the Envato Community for over 5 years
  • Located in Canada
  • Joined us in one of our Envato Live Events
+13 more
KingDog
Envato team
says

I’m experiencing the same since way back my first purchased and up until now. it seems none from the codecanyon techs even care to response here.. hmmmp

As there could be several reasons why a download is slow, please open a Help Ticket and describe your situation in detail. Thanks!

6632 posts
  • Member of the Envato Team
  • Has been part of the Envato Community for over 5 years
  • Located in Canada
  • Joined us in one of our Envato Live Events
+13 more
KingDog
Envato team
says

We have a team of Staff that decided on featured items and it’s not something you can submit your items for :)

6632 posts
  • Member of the Envato Team
  • Has been part of the Envato Community for over 5 years
  • Located in Canada
  • Joined us in one of our Envato Live Events
+13 more
KingDog
Envato team
says

With the highest respect to you KingDog this was the second report of this kind today I think its enough for someone to react without the need of sending a ticket, those usually take quite long to get a reply.

As you can no doubt understand, we need to go through a Help Ticket when dealing with private details like a user’s purchasing account information. That’s just not something we’ll look at in the forums. Thanks!

6632 posts
  • Member of the Envato Team
  • Has been part of the Envato Community for over 5 years
  • Located in Canada
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KingDog
Envato team
says


Not sure if this was asked already but will change something for already done purchases? For example if a purchase had been made more then 6 months ago?
Still need an answer on this.

Please see this article or the answer already in this thread. Thanks!

6632 posts
  • Member of the Envato Team
  • Has been part of the Envato Community for over 5 years
  • Located in Canada
  • Joined us in one of our Envato Live Events
+13 more
KingDog
Envato team
says

Sorry to hear about potential purchase issues. If you haven’t done so already, can you can send your reports to our Help Team here – https://help.market.envato.com/hc/en-us/requests/new

Just like you, we don’t want anything getting in the way of buying things on Market. Thanks!

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