Posts by KingDog

6129 posts
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KingDog Envato team says

Heya! Due to the new algorithms and whatnot that Jarel talked about in his post here, please disregard the progress bar. As Jarel mentioned, the new review algorithms have played havoc with the bar so it’s not currently very accurate. Thanks for your patience while we work on it!

6129 posts
  • Member of the Envato Team
  • Has been part of the Envato Community for over 5 years
  • Located in Canada
  • Joined us in one of our Envato Live Events
+13 more
KingDog Envato team says

Hey guys! Due to the new algorithms and whatnot that Jarel talked about in his post here, please disregard the progress bar. As Jarel mentioned, the new review algorithms have played havoc with the bar so it’s not currently very accurate. Thanks for your patience while we work on it!

6129 posts
  • Member of the Envato Team
  • Has been part of the Envato Community for over 5 years
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KingDog Envato team says

So just to summarize, and in case you don’t feel like reading through 11 pages of questions and answers :P, please check out this Knowledgebase article for all the details around sales reversals.

If you have any future questions please contact Support.

Thanks!

6129 posts
  • Member of the Envato Team
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KingDog Envato team says

Hey guys. It’s true no one likes rejection, but as one of our authors said recently:

So trust us when we say that we’ve been through the frustration. As an author, your first instinct is to get upset, and maybe throw the half cup of latte sitting on your desk at the rejection email. Or to retaliate by posting up a ranting forum thread about the review team. But please, don’t do that.

In the end you realize that it’s all for the best. It will make you a better author, provide you with better items, and ultimately give you more sales. Your project can always be better. Never settle, and always look for improvement! – ThemeFusion http://notes.envato.com/authors/happy-themefusion-day/

Our Reviewers are highly skilled and while there may be small differences, they will all be looking for the same things in determining a quality file.

Keep pushing through and trying to improve your work. None of can produce perfect files all the time :)

6129 posts
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KingDog Envato team says

For more information on sales reversals, please see this post – http://themeforest.net/forums/thread/our-approach-to-sales-reversals/106388

Thanks!

6129 posts
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KingDog Envato team says

I just finally had my first reversal since I released my first item almost a year ago. I was just wondering if any ratings that were applied from that purchase are removed once the sale is reversed or if the rating persists even after the reversal. Thanks!

Yes any ratings are removed when the account is disabled.

6129 posts
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KingDog Envato team says

Please see this thread for all the details about sales reversals – http://graphicriver.net/forums/thread/update-dealing-with-reversed-purchases-/96939

Thanks!

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KingDog Envato team says

Yes it was spam and the issue was resolved :) Thanks!

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KingDog Envato team says

Locking this thread since it’s so old :) Please contact the author through their preferred support channels here – http://themeforest.net/item/karma-clean-and-modern-wordpress-theme/168737/support

Thanks!

6129 posts
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KingDog Envato team says

The Growth Team will look at a lot of factors before adding any new categories. They will typically announce new categories on the forum that will often coincide with a Most Wanted competition. Just submitting an item won’t open a new category :)

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