Posts by KingDog

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KingDog Envato team says

Hey guys. As mentioned in the thread, we’ve answered the questions we can on this particular topic. We will continue to share what information we can. Thanks!

6252 posts
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KingDog Envato team says

Hello :) I would give the author a bit of time to set you up on their forums. Is is the weekend and it’s likely they won’t be doing anything until regular business hours start again. Thanks!

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KingDog Envato team says

Great pics! Hope you guys had a wonderful time :D

6252 posts
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KingDog Envato team says

Unfortunately our Crimean authors can no longer receive payments from Skrill, Payoneer and Paypal :(

Please contact us as soon as you can and we will try and organise alternative payment with you in regards to making your next payment.

Thanks!

6252 posts
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KingDog Envato team says

As mentioned, the Help Team will be happy to help you out and reset your download limit :) Thanks!

6252 posts
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KingDog Envato team says

It appears that you have purchased an Open Cart theme and not a WordPress theme. That would explain why you’re having trouble uploading to WordPress. If you have made an error in your purchase, please open up a Help ticket and let them know all the details. Thanks!

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KingDog Envato team says

Yes all your sales as a non-exclusive will count towards your exclusive rate.

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KingDog Envato team says

Yes you will keep your sales rate if you decide to return to exclusive. Which I hope you do :D

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KingDog Envato team says

Hello :D I’m not sure if I understand your question. If you are purchasing photos for use in a book you are going to sell, then an extended license would be required. Please see our PhotoDune License page for more info. Hope that helps!

6252 posts
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KingDog Envato team says

Hello :D We don’t support that payment option unfortunately. As you mentioned, we currently use prepaid credits or PayPal for purchasing. For more information please see this Help Center article. Thanks!

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