Posts by KingDog

5207 posts
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+9 more
KingDog Staff says

Heya :) Your best option is to open a Support ticket so that they can forward it to the proper affiliate people. I’m no good at math anyway :D

5207 posts
  • Football Contest Participant/Runner-up
  • Envato Staff
  • Has attended an Envato Live event
  • Support Staff
  • Has been a member for 4-5 years
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  • Repeatedly Helped protect Envato Marketplaces against copyright violations
  • Bought between 50 and 99 items
  • Canada
+9 more
KingDog Staff says


As mentioned previously, a refund can still provide valuable feedback on a item’s functionality and presentation. In those cases we will still allow a user to rate.
where this was mentioned?

On several other threads dealing with refunds and ratings that I don’t have time to go searching for :)

5207 posts
  • Football Contest Participant/Runner-up
  • Envato Staff
  • Has attended an Envato Live event
  • Support Staff
  • Has been a member for 4-5 years
  • Attended a Community Meetup
  • Repeatedly Helped protect Envato Marketplaces against copyright violations
  • Bought between 50 and 99 items
  • Canada
+9 more
KingDog Staff says

Moved to >> Item Requests :)

5207 posts
  • Football Contest Participant/Runner-up
  • Envato Staff
  • Has attended an Envato Live event
  • Support Staff
  • Has been a member for 4-5 years
  • Attended a Community Meetup
  • Repeatedly Helped protect Envato Marketplaces against copyright violations
  • Bought between 50 and 99 items
  • Canada
+9 more
KingDog Staff says

From our T&C:

25. Other authors and affiliates’ use of your item: An Envato affiliate can use your item thumbnail previews in their promotion of the Marketplaces and no compensation is due for these uses. A fellow author may also use a watermarked preview of your item in a preview of their own Marketplaces item without requiring your permission and without compensating you. The other author must credit you by providing a link to your item on our Marketplaces.

However, there shouldn’t be any misleading use of the watermarked files when using them outside of the Marketplaces. From the Affiliate T&C:

19. You may not refer users by:

confusing them (or potentially confusing them) about whether your site is operated or endorsed by us (for example, by copying design elements from our site)

Thanks!

5207 posts
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  • Envato Staff
  • Has attended an Envato Live event
  • Support Staff
  • Has been a member for 4-5 years
  • Attended a Community Meetup
  • Repeatedly Helped protect Envato Marketplaces against copyright violations
  • Bought between 50 and 99 items
  • Canada
+9 more
KingDog Staff says

Old thread :) Please open up a Support ticket for any payment issues. Please be as detailed as possible with your description and include any error messages you receive. Thanks!

5207 posts
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  • Repeatedly Helped protect Envato Marketplaces against copyright violations
  • Bought between 50 and 99 items
  • Canada
+9 more
KingDog Staff says

Would you be able to open up a Support ticket with all the details as well as any error messages you’re receiving? Thanks!

5207 posts
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  • Canada
+9 more
KingDog Staff says

Moved to >> Item Requests :)

5207 posts
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KingDog Staff says

The Devs tell me that they’ve fixed it all up :) Let us know if you’re still having any issues. Thanks!

5207 posts
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+9 more
KingDog Staff says

There may be something on Envato Extras you can use for iPhone notification.

5207 posts
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  • Canada
+9 more
KingDog Staff says

The Devs are aware of the issue :)

Please see – http://audiojungle.net/forums/thread/envato-analytics-404-not-found/136705

Thanks!

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