Posts by KingDog

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KingDog Envato team says

Moved to >> Item Requests :)

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KingDog Envato team says

Thread Locked >> Self Promotion

Hello :) I’ve locked this thread as per our Community Guidelines on self-promotion.

Self promotion is not allowed on the Marketplace forums. For examples and clarification, see the section in the link above titled A Note on Self Promotion.

Thanks!

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KingDog Envato team says

Hello :) This only applied to US authors. Please keep your comments and questions in this original thread. Thanks!

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KingDog Envato team says

Moved to >> Item Requests :)

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KingDog Envato team says

Hey everyone. I’ve had to edit and delete a few comments on this thread. Please keep your comments on topic and do not make any personal attacks. As per our Community Guidelines:

Please respect your fellow users, staff, and moderators. We are all part of a community and you are expected to treat all users in a professional and respectful manner.

Thanks!

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KingDog Envato team says

Hello. Have you tried clicking on that item’s support tab? It can be found here.

Please follow the instructions provided in the link above to interact directly with the author, where they’ll be able to point you in the right direction. Thanks!

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KingDog Envato team says

Hello :) If you open the collection you can click on the folder icon beside the item’s picture and then click on the collection name you want to to remove it from.

Thanks!

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KingDog Envato team says

I’m noticing the same myself this morning. Let me see if I can get Inspector Gadget on it.

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KingDog Envato team says

Sorry I can’t give any dates. Mainly because I don’t know any :) It would certainly be nice to have our own built in support system but I can’t really say what that would be and what it would look like. If you remember the post by Collis he mentioned that there was still a lot of work to be done under the hood. I don’t know of any author support area under the hood yet :)

I would probably wait till the new year, if you can, before investing a ton of time in any major updates. We’ll probably have more news to share by that point. Thanks!

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KingDog Envato team says

Hello :) When Support is a bit backlogged with tickets, as they are now, it may take them longer to respond. You can’t really jump the queue by posting your ticket to Twitter unfortunately. They will hopefully get to your ticket as soon as they can. Thanks!

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