SimpleStock saidCan we get an official response to this? What is the “request staff reply” button for, when you never respond??
KingDog saidJust wanted to know the progress of updating the upload procedure, because it’s been three months since the promise and so far our job only got harder!
Yes there are ongoing plans to update the upload procedure
We will announce any new features when we launch them. We’re still working on this one
It was disabled by our spam filter because it was from a new account. I’ve un-disabled it now
If you haven’t done so already, I would really recommend getting it touch with our new Elite Manager Matthew. He’s a great guy and I’m sure he’ll be happy to talk to you. Private message me if you don’t know his email address already. Thanks!
Did you open the tickets under a different account or a different name? I don’t see any tickets opened under your account email address and only 2 tickets back in October of last year under your name. Both of which have been replied to without a reply back from you. I have a feeling that the Help Team’s responses are being blocked on your side or are not able to be delivered