Posts by Kiss_Collective

64 posts
  • Bought between 10 and 49 items
  • Has been a member for 5-6 years
  • Referred between 200 and 499 users
Kiss_Collective says
people asked for the comments to be moved to a different page since I first signed up to the marketplaces. There is a large amount of posts from authors complaining about unfair, bad and sometimes stupid comments that hurt their sales

“Don’t buy this because it doesn’t open with MS paint” etc. .

As soon as the comments are back on the item page, people will start asking for them to be removed again…

I’m sorry, that’s just unacceptable. Anyone prepared to lie, conceal, repress user feedback with the allegation that it ‘hurt their sales’ is simply not going to make it in this industry. If your theme has problems, as I buyer, I want to know about them. More than that, you owe it to me to be honest about the products you have for sale and if you go down the route of profit over product, then it seems to me that the comment section is one of the only ways to maintain a healthy system of checks and balances.

64 posts
  • Bought between 10 and 49 items
  • Has been a member for 5-6 years
  • Referred between 200 and 499 users
Kiss_Collective says
envato development team will always do how they want, this kind of threads are useless.
Any company worth anything in 2010, cannot afford to neglect its users. This is no longer the age of high flying corporate execs making decisions at their convenience, this is an era of transparency, you have to listen to your customers, you have to get in the trenches and talk to them, because good or bad, they’ll be talking about your service via blogs, Twitter, Facebook etc.
... and que the violins ;)

And cue the dictionary ;)

64 posts
  • Bought between 10 and 49 items
  • Has been a member for 5-6 years
  • Referred between 200 and 499 users
Kiss_Collective says
Considering TED .com is my youtube, I generally spend hours here. I came across David Blaine’s interview today, one of my favorite magicians along with Criss Angel and I thought I would share you his TED speech since this interview completely changed my viewpoint on Blaine. http://www.ted.com/talks/david_blaine_how_i_held_my_breath_for_17_min.html

There is only one David Blaine.

64 posts
  • Bought between 10 and 49 items
  • Has been a member for 5-6 years
  • Referred between 200 and 499 users
Kiss_Collective says
Another possible reason why Envato made this change is bandwidth… now that all those comments are off the file preview page, that means that they will not have to be loaded every time. So now the dicussion page is available on demand as it always should have been.

Bandwidth Schmandwidth, we’re talking about a company making killer profits. It’s all about how much they’re willing to scale.

64 posts
  • Bought between 10 and 49 items
  • Has been a member for 5-6 years
  • Referred between 200 and 499 users
Kiss_Collective says
look at these results http://poll.fm/1iv26 (60% still want it back) – Support are you reading?

+1

Where is Envato’s response? This thread has exhausted all possible ramifications of the problem. It’s time Envato told us where they stand on this or at least acknowledge their users. This is the 2010 Web. If you’re not listening to your customers you might as well quit doing business.
Gees, calm down. Its not like they removed the comments. Just press your left mouse button instead of scrolling your mouse wheel and you will feel a lot happier.
Agreed, not sure why this change is so much cause for concern, personally I think this is a major improvement to the site. Keep in mind, authors are not obligated to provide support, it’s a free service they provide. So having an open forum directly under the file preview was always a bit unfair to those who chose not to support. Secondly, many buyers not not read through previously answered comments and then ask the same question over and over – so now there is an FAQ page which appears before the discussion page which will help minimise those repeat questions as buyers should click on the FAQ before the discussion. Also when the description and the discussion page was on the the same page, it created a very long page to scroll through, plus it had the buggy maximise feature which cropped off content – this has all been fixed with have the discussion on it’s own page.

Disagree. It’s not a question of what’s on offer, it’s a question of how it’s accessed. Pure and simple.

64 posts
  • Bought between 10 and 49 items
  • Has been a member for 5-6 years
  • Referred between 200 and 499 users
Kiss_Collective says
look at these results http://poll.fm/1iv26 (60% still want it back) – Support are you reading?

+1

Where is Envato’s response? This thread has exhausted all possible ramifications of the problem. It’s time Envato told us where they stand on this or at least acknowledge their users. This is the 2010 Web. If you’re not listening to your customers you might as well quit doing business.
Gees, calm down. Its not like they removed the comments. Just press your left mouse button instead of scrolling your mouse wheel and you will feel a lot happier.

Calmer than you are :)

64 posts
  • Bought between 10 and 49 items
  • Has been a member for 5-6 years
  • Referred between 200 and 499 users
Kiss_Collective says
envato development team will always do how they want, this kind of threads are useless.

Any company worth anything in 2010, cannot afford to neglect its users. This is no longer the age of high flying corporate execs making decisions at their convenience, this is an era of transparency, you have to listen to your customers, you have to get in the trenches and talk to them, because good or bad, they’ll be talking about your service via blogs, Twitter, Facebook etc.

64 posts
  • Bought between 10 and 49 items
  • Has been a member for 5-6 years
  • Referred between 200 and 499 users
Kiss_Collective says
look at these results http://poll.fm/1iv26 (60% still want it back) – Support are you reading?

+1

Where is Envato’s response? This thread has exhausted all possible ramifications of the problem. It’s time Envato told us where they stand on this or at least acknowledge their users. This is the 2010 Web. If you’re not listening to your customers you might as well quit doing business.

64 posts
  • Bought between 10 and 49 items
  • Has been a member for 5-6 years
  • Referred between 200 and 499 users
Kiss_Collective says

I’m a buyer. I run two different accounts on ThemeForest. Between them, I’ve bought around 15 themes so far. I started using the service almost a year ago. Over the past 2 months I’ve seen a huge increase in themes, but I’ve also seen a lack of themes that I find usable. I know it’s always going to be a subjective affair. But nevertheless, I do think that we’re seeing an increase in heavily graphic and niche specific themes, particularly portfolio themes, that are going to divide customer opinion and need.

I wrote a post on the top 5 selling WordPress themes here on ThemeForest suggesting that at least one of the keys to success was in the simplicity and usability of themes rather than the eye-candy that we’re seeing a lot of lately. Here’s the post in case you missed it.

The real deal for me is that I haven’t bought a new theme in over 2 months. Not because I don’t have the cash or don’t need a theme, I do a fair bit of freelance work using WordPress to set up sites for clients. But I find that I’m using the themes I bought previously to do different jobs, they’re simply more adaptable, particularly themes like Big Feature for example.

The only take away from all this is to urge theme designers/developers to think about the bigger picture. How to balance elegance in design with functionality that will cross multiple niches at the same time. It’s one of the most difficult balances to achieve, no doubt about that, but the long-term pay off is clear to me.

My $0.2…

64 posts
  • Bought between 10 and 49 items
  • Has been a member for 5-6 years
  • Referred between 200 and 499 users
Kiss_Collective says

Hi danielt,

I have removed the links from your post as it’s against our rules to call out and directly link to other authors items publicly. If you truly feel there has been a violation, please contact support.

@Everyone – Please remain respectful of each other and the other authors of the marketplace. If there is any concern about copyright issues, please send in a support ticket. Thanks :)

What is the rationale behind this policy? Could you point me to the relevant passage in the terms and conditions please?

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