Still messy after 24 hours, I was hoping the grayscale/opacity filter on other logos was implemented sooner/better
Also navigating across marketplaces you get lost sincere there are not colored bars. At least, I think potential customers could get lost by that.
[Envato] Your updated Hub & Header needs improvement
Unfortunately your submission Hub & Header isn’t quite ready for the Marketplaces. Here’s some feedback from our Review team on why it couldn’t be accepted.
A good suggestion would be to apply a grayscale filter to other marketplace logos. As is now there are too many colors.. too messy.
Absolutely too crowded!
Top bar with tiny font.. the one under with huge logos!
Finally the one with marketplace categories must be colored otherwise is invisible.
Looks just cheap, but with a bit of optimization it could be better
Justin, remember the couple of key features missing.
Style is ok for me now, but without auto-link and first post formatted almost anyone gets crazy
Besides the fact that support is optional and that we’re spending many hours per day supporting products sold for a low price (and that 80% of support tickets are caused by limited servers or bugged websites or customers not reading the documentation), remember that this is a marketplace, not our website.
If you purchase an OS on Amazon, you get support in item comments?
The question is really easy: the place where billions of people write is named COMMENTS not SUPPORT.
However I understand the hassle of creating an accunt on my support platform and for fast requsets or tiny issues I reply directly there. For all the others the best place to get support is the author’s support platform. Because
- Many top authors have a support staff and the codecanyon account can’t be managed by them
- Those platforms are built to help customers finding solutions or guides through FAQ or public tickets
- Authors can send fixes or customers can send private accesses fastly
- There are mail notifications helping authors/customers to work/solve faster
- Comments are too tight to write long texts and requires HTML markup
Is this enough??
(written with love from a man who answered at least 5000 support requests in every damned day of the last 2 years )
This is great!
But the display order is not good. Results must be sorted from new to old. Older comments might be affected by old item bugs