Landscape designer with my own plant nursery, hopefully something I will actually do later in my life
You can’t do anything about it. It’s not a refund requested by the buyer via Envato so they can provide reasons and all. It’s a refund asked by the buyer via PayPal, so Envato can’t do nothing about it.
Actually they could if they wanted to. We sell digital products, otherwise known as “intangible goods”, which are not covered by Paypal buyer protection thingie.
Prev/Next City option is pretty cool
Why not promote an entire category through header bar? We never done that experiment so far for a normal category – only the bundles deserve that? Envato’s logic is simple, exploit the header bar exposure only for quick money schemes like bundle – never used the same for promoting a new category etc.
+1 – If it’s purely to raise awareness about a category, I don’t see the need to have a bundle.
But if you are going down the discount route anyway, why not make the whole category part of it, create some sort of discount voucher of $20, with which you can get 3 items instead of 1, but buyers can choose which ones out of the whole category, this way they have to browse the whole category and everyone benefits. Also this way they might discover a file they won’t buy within that discount but bookmark for later, or even discover an author they didn’t know.
Same here, really bad since yesterday
I was at the last one in Birmingham and that city is wild, so I’m up for it again I’m sure Matt will be up for it as long as we can get that hotel next to the car park, he likes to get lost in car parks at 4am
It’s also misleading to advertise “from $20” and link to one page design category where nothing cost anywhere near that, this is kind of tricking people imo, which is not a way to treat potential buyers, you are just taking someone who landed on TF to another page where they might feel they are being spammed.
I’ve been using dreamhost for a few years and very rarely had an issue, in fact I usually recommend dreamhost, they are fairly cheap and their support is amazing (usually reply within hours), maybe contact them and see?
Could be something recent though, so I’ll keep an eye open, let us know if they give you a specific reason