Makes me wonder if it’s competition sometimes…
I don’t wonder at all. I’m fairly confident that it is, at least some of the time.
Finally showing the user names helped a ton to curb the possibility of other authors doing this, but there are a few other things that can be done to cut down even further.
This isn’t really a major concern of mine anymore (mainly due to the fact that we can see usernames now), but it’s just something I was curious if other authors noticed the same thing.
Hi friends, but the caption of the forum thread is..:
“Majority of 1-star ratings from people that have never tried to contact you?”
So the concern of the fellow author who opened this thread is (at least for this thread) the 1 star ratings that come from without contacting.
We are talking about bad ratings coming before even contacting the author. Buyers encounter some little issues but instead of contacting the author they prefer to rate their item with 1star. So the best way is to force them to contact you before rating your items, which is only possible by making your contact info very VISIBLE on your help documents. On the world of digital marketing, if something is important for your benefit, you should make it obvious and VISIBLE.
Actually, it’s not that simple. It’s very obvious that the people that give these 1 star ratings without trying to contact you have absolutely no intention of trying to get help. They’re not completely lost, otherwise, they would have never found out how to rate the item in the first place. They went straight for the 1 star rating when they could have just as easily commented in the theme comment section.
Re-labeling your documentation isn’t going to change a thing for these folks. You could name the zip file “DO-NOT-UPLOAD-THIS-FILE-TO-WORDPRESS-UNZIP-IT-FIRST.zip” and you’d still have people giving you one star ratings because they allegedly got a style.css error.
The only way to deter the blatant intentional 1-star ratings is to hold people accountable by allowing the author to contact them, or to show the average ratings they’ve given all the files they’ve rated.
You’re proposing a reasonable solution for people that are not using any reason whatsoever in what they’re doing.
Trolls will be trolls, I guess.
Funny how Avada has 135 1-star ratings as if each of those people bought the theme and thought to themselves “This doesn’t work and/or is an awful, awful, terrible product”.
I’m starting to realize that I have never even heard from the vast majority of the people that have given me a 1-star rating. They complain about something really simple about the theme (like the style.css “issue”), and automatically give it a 1-star rating without seeking support.
You’d think spending $50+ on a theme would warrant at least trying to contact the developer if there’s something (seemingly) preventing you from using it. But then again, something tells me these people had no intention of actually using the theme in the first place….if you know what I mean.
We definitely need an “Average rating given” for buyers.
But is this what others are seeing too? Or do you actually hear from most of your 1-star ratings?
I’m really looking forward to my new career as a full-time accountant and part-time web developer.
From Google (Taking care of it all for their sellers)
Tax rates & valued-added tax (VAT)
Important note for developers selling paid apps in European Union countries
Starting January 1, 2015, due to a change in Value-Added Tax (VAT) laws in the European Union (EU), Google will be responsible for determining, charging, and remitting VAT for Google Play Store app and content purchases for EU customers. Google will send VAT for EU customers’ app purchases to the appropriate authority.
Once the change is in place, you won’t need to calculate and send VAT separately for EU customers. No action is required on your part. Even if you’re not located in the EU, this change in VAT laws will still apply.Rest of article https://support.google.com/googleplay/android-developer/answer/138000?hl=en
Great info. Thanks!
Actually, when I purchase an item via direct purchase, I get this invoice from envato:
Not only that I get an invoice from envato which has the item purchase written on it, if you look at the bottom, they charge 10% GST for australian buyers, which is the australian equivalent to VAT, afaik.
So to me it looks like they are paying correct VAT.When I deposit money into my account, I get a similiar invoice, also with GST applied.
That’s only proof that they are compliant with their own country’s laws (which I would hope they would be doing). Do we know that they are factoring in European VAT into sales as of right now?
People stop speculating and creating theories… just wait for Collis to reply and show what envato is up to. I would not simply believe that we the authors gonna deal with VAT. because that would mean end of envato for many authors.
Theres got to be something that will fix everything cause this is envato – let’s stay a strong community.Just lets wait and see.
The only issue is that Collis has given no indication that they are prepared to pay VAT on their end, which is why this discussion is taking place. In fact, until this discussion started, everyone assumed Envato payed the authors a commission, which would mean that Envato would pay the VAT. And given that they have not been paying VAT up until this point, and have given no indication that they are going to pay the VAT, it’s perfectly reasonable for authors to voice their concerns over this issue.
Most of us have faith that Envato will do what’s best for everyone involved, but with so much on the line right now (and no actual indication that anything is going to change), people have every right to voice their concern.
P.s From what I understand in that article, it seems all the EU VAT law issues also apply to American business/authors who have European buyers (i.e some buyers on Envato are definitely European)
If that’s the case, and US authors will have to deal with the added burden of having the IRS on our backs in addition to having to sort out and pay VAT for our European buyers, I’m going to go ahead and absolutely insist that Envato figure out a way to pay for the VAT and either include it in the “author expense” or just raise the prices of items on the marketplace.
At that point, you’d have Envato as a company thatseemingly has zero tax burden, while each author is dealing with their own personal nightmare at tax time. How would that make any sense whatsoever?