I know it’d be super helpful but I’m still not in favour of this. A simple reason being the change in author’s mindset (not all authors though).
“So Envato is going to check A, B, C & D. I’m pretty sure if I miss part or atleast pay less attention to E, no one would know.”Thats human nature and the only party at loss here would be the customers.
I’m not sure I get what you’re saying here. As quitenicestuff mentioned, if something is left off the list, that would only mean it’s not important to a theme. I would only assume that if such a list were made, it would be the complete opposite where Envato would make sure to include quite a few things they don’t actually check for, just to make sure authors at least attempt to include it.
But overall, creating and promoting a list like this would be a huge boost to the review process time-wise since the reviewers would have fewer soft-rejections (i.e. fewer items in the queue). And authors would be able to get themes out quicker.
I know this means more approved items, but Envato could stand to tighten up the design standards to compensate for that.
Hi everyone, we’re reviewing the data and reconsidering all the various options on the table as well as all the feedback we’ve received here and we’ll come back to you soon with a decision about next steps. Watch this space. Chris.
@Chris, with all due respect, here’s my question for you, and it’s not intended to offend you or anyone from the staff or devs, because I truly love you guys and I love what this community stands for.
If all range of authors, including a level 12 author, and all range of buyers including 500 + item buyers, request respectfully that you just add the anchor to the live preview back to the main image, why are you telling us there are other options on the table?
We, the community, want the old functionality back, not with a lightbox on the image, not without a link on the image, just click the image, and it takes you to the live preview. We don’t want other options on the image.
Edit all the buttons under the image, add the lightbox there, we don’t mind, just leave the image and the live preview buttons as they were.
We’ve been asking and waiting for this to be resolved for more than 10 days now, and each day we get a short answer, and then no one else replies. Some of us make a living off the marketplaces, and we want sales to stay constant. How can that happen when changes like these are done without polls, without proper buyer notifications, and completely against any user interface online.
We love Envato, we want Envato to grow, but for Envato to grow it MUST listen and apply the requests of the community and it absolutely must abide by the standards that everyone know! The marketplaces are not a website from CSS Awwwards, and having a crazy website with a completely different UI/UX from the entire web will not help authors, buyers, or sales. It will do the exact opposite!
Last but not least, when a community of 5.000.000 + strong members gets a new feature without at least beta testing it and using polls on at least 20% of it, I consider it to be a catastrophic decision. Things like this are dealbreakers for buyers, which in turn, hurt our sales. That saying if it ain’t broke don’t fix it, should be the bible of Envato when it comes to new features being developed that completely change the functionality of features that brought Envato to this size in the first place.
So, our / my question is tell us, in how many ways must we beg / ask / request / tell / shout / scream / that we need the old functionality brought back, and does it seriously have to take 10+ days to add a live preview link to an image?
I’m sure I’m not the only one to notice the downtime and slow response of the site the past couple days. Has there been any statement about this? Like a possible cause and how long this will be going on?
I hate to continue to complain, but there have been a lot of changes recently that have adversely affected sales lately, and none that have actually helped them. In all honesty, my frustration grows daily with this marketplace.
I’m not sure how so many people missed the initial message about how the link will be removed entirely from the preview image. But I’m also not exactly sure why this decision was made, since customers have apparently grown accustomed to clicking on the image to view the item demo. Now, we’re changing buyer behavior, for what reason, exactly? Why fix what isn’t broken, especially when the “fix” actually causes the buying process to break.
That said, I’m still seeing the screenshots lightbox open when clicking on my item preview image.
I think it’s interesting how they’re promoting Most Wanted events for niche themes and other under-served files without even recognizing that without adjusting the price to the multi-purpose files, the contests will be a waste of time and money.
No one’s buying niche files since they can buy a multi-purpose one for the same amount of money. They’re killing themselves without even recognizing it.
After watching the video in the original post, I can’t say I exactly agree with her argument that there’s no place in the market for the bloated “do-it-all” themes. As evidenced by the sales of these themes, there is obviously a market for them and people certainly want them.
Envato’s handling of such themes needs to change. They’re ruining the theme market by placing those themes at the same price point as the more focused themes. When faced with the decision of buying a focused theme or a do-it-all theme for the same price, of course the customer will often just buy the theme that gives them more value.
And this situation is stifling creativity since authors are forced to focus on quantity and not quality in order to compete. It’s more about how much you can pack into a theme and not how well you’re packing a smaller amount of features in there.
It’s not about banning themes or restricting what you can put in a theme. Let the market dictate that. But Envato has to recognize that a multi-purpose theme adds value to a theme the same way WooCommerce or BuddyPress adds value. But why does WooCommerce warrant a price increase while a multi-purpose function does not?
And basic economics should tell you that Envato and authors would actually make more money by raising the prices even $20 for multi-purpose themes. They may sell fewer items, but they’ll make more money overall since the price increase will more than make up for it given the high demand for the items. So, it’s even more baffling as to why they are not adjusting prices of these themes when they stand to make more money from them.
Bottom line: Raise the prices of multi-purpose themes, everybody wins.
Thanks for speaking up, Noesgaard. As an author, I’m baffled at this change as well.
trung_le saidAny update on this? For the past 4/5 days we keep asking for an update…
We’ve listened to your feedbacks and are now working on a patch that would allow buyers to open theme preview if the item is theme and open screenshot gallery if the item is non-theme.Thanks for the great feedbacks and stay tuned for more from me.
As a customer, the “credit” system and blatant PayPal “handling fee” cash grabs have driven me off this site. I’ve bought a theme and a plugin here, but now have effectively overpaid $10 for them, because I keep having to buy either increments of “credit” or pay a useless fee.
I’m never shopping here again; I’m going to support a site with honest sales policies that don’t try to trap you with “credits” or scam you with a “handling fee.”Only one data point, but if you’re wondering where your customers are going… Envato’s bad-faith sales policies are actively driving them away.
Could we get some staff clarification on this and make sure that this isn’t a widespread issue that could actually be turning customers away from the site?