Posts by MahmoudRafik

279 posts
  • Has sold $1,000+ on Envato Market
  • Made it to the Authors' Hall of Fame
  • Contributed a free file of the month
  • Has referred 10+ members
+5 more
MahmoudRafik says

Mahmoud, I’ve requested a staff reply for you post, but as far as I can understand from your post, the best solution for this would be to contact Payoneer support and explain the situation to them. I’m pretty sure they can assist you better. Be sure to open a support ticket at Envato to notify them about your situation!

thank you a lot for the help, i contact payoneer am waiting the answer. & opened a ticket to envato i hope they can help with this situation.

279 posts
  • Has sold $1,000+ on Envato Market
  • Made it to the Authors' Hall of Fame
  • Contributed a free file of the month
  • Has referred 10+ members
+5 more
MahmoudRafik says

today my payment processed from envato to my payoneer account. i receive a confirmation msg from envato & payoneer. when i checked my payoneer account i fount the payment goes to my old account & i forgot to change it from envato withdrawal menu. the old account linked to my old bank account that has been Closed. what should i do to fix this issue i contact payoneer but they did not answer. any help please :)

279 posts
  • Has sold $1,000+ on Envato Market
  • Made it to the Authors' Hall of Fame
  • Contributed a free file of the month
  • Has referred 10+ members
+5 more
MahmoudRafik says

Congrats Bro Wish you more success :)

279 posts
  • Has sold $1,000+ on Envato Market
  • Made it to the Authors' Hall of Fame
  • Contributed a free file of the month
  • Has referred 10+ members
+5 more
MahmoudRafik says

Hello Nassim,

Can you please check my ticket number: LTK1216103141712X. i think my account has been blocked.

Best regards, Mahmoud Rafik

279 posts
  • Has sold $1,000+ on Envato Market
  • Made it to the Authors' Hall of Fame
  • Contributed a free file of the month
  • Has referred 10+ members
+5 more
MahmoudRafik says

try Ctrl + F5 to clear cache

279 posts
  • Has sold $1,000+ on Envato Market
  • Made it to the Authors' Hall of Fame
  • Contributed a free file of the month
  • Has referred 10+ members
+5 more
MahmoudRafik says

Welcome To the Paradise!!!! :)

279 posts
  • Has sold $1,000+ on Envato Market
  • Made it to the Authors' Hall of Fame
  • Contributed a free file of the month
  • Has referred 10+ members
+5 more
MahmoudRafik says

its the same rate as old, but they change how to calculate it

279 posts
  • Has sold $1,000+ on Envato Market
  • Made it to the Authors' Hall of Fame
  • Contributed a free file of the month
  • Has referred 10+ members
+5 more
MahmoudRafik says


With the new fee, does it mean author get a fixed price with a item now? For example, a item in $15, author will always get $15×0.7=$10.5 now?

Hey Sike, hopefully this helps. There’s an extra step, and invoices/taxes/accounting will all follow these transaction flows. I’ve made the example as you have for an Elite author on a $15 transaction.

Old Version

Buyer pays Author $15
Author pays Envato $4.5 (30%)
Author is left with $10.5

New Version

Buyer pays Author $12
Buyer pays Envato $3
Author pays Envato $1.5 (12.5% x $12)
Author is left with $10.5

so with the new version the price that appear is the 15$ or 12$, i got that the buyer well pay 15$ in both.

279 posts
  • Has sold $1,000+ on Envato Market
  • Made it to the Authors' Hall of Fame
  • Contributed a free file of the month
  • Has referred 10+ members
+5 more
MahmoudRafik says

I think it’s the same as before, only changed the method?

yeah i think that :(

279 posts
  • Has sold $1,000+ on Envato Market
  • Made it to the Authors' Hall of Fame
  • Contributed a free file of the month
  • Has referred 10+ members
+5 more
MahmoudRafik says

These are some really great changes Collis! Glad to hear the facets are on the way! Well done to you and all the staff working on these changes. You’re busy at work this year! Almost an update everyday! This is the way to move forward.. I’m glad to be part of this community. :)

+1

by
by
by
by
by
by