While I think @xappwp is going about it in the wrong way, I do believe 50% is way too high for what is actually offered by Envato. Especially when you compare the platform to other platforms like the Apple app store, Google play or Amazon KDP etc. The most those platforms take is 30% and they have WAY more customers/visits per day, WAY better designed software and WAY faster turnaround times.
Don’t get me wrong, I love what Envato are doing and enjoy being a member of the community here but I have trouble believing 50% of every sale is justifiable. If they made it 30% like EVERYONE else you’d hear a lot less complaints around here and probably get a load more authors joining too which can only be good for the site and everyone involved.
As it is, we’re constantly looking for other markets to promote our new products because the cost of doing business here is so high, and I can guarantee that most of the “mid-range” authors are doing the same thing. I wish I didn’t have to worry about it, I’d just use Envato marketplace for everything if only it was reasonably priced for what they offer.
Hit the silver paw and 500 sales today! How awesome It’s been a slow increase each month but Codecanyon has helped grow my software business and for that I’m thankful to Envato and all the customers on here.
Looking forward to the next tier now, onwards and upwards!
Too many buyers try to blackmail sellers on here with low ratings, I’ve had it happen to me several times. I get an email telling me to do all sorts of customization work otherwise I’ll get a 1 star review. I just laugh and ignore these people.
Sounds to me like the author has had similar experiences and thought that you were going to try the same. No reason for him to be abusive though. You should note that support and customizations of products is not mandatory.
I’m not sure how much money you paid but literally nothing on this entire marketplace is “expensive” at all. It’s all really REALLY cheap so expecting some kind of support for free is a bit much. Nice authors offer support because it helps sales, I certainly do. But it’s not a requirement and buyers shouldn’t expect it.
Is this still ongoing for people? I ask because I’ve had the biggest drop in sales over the last month that I’ve ever seen, less than half of what I was selling the previous months. I’m seeing the same traffic numbers on our websites but the sales on CC have fallen way off. What could have changed in the last few weeks to affect this?
It’s not just you, this has been a terrible last 2 weeks for us as well. Very few sales compared to the last few months, not sure what’s going on?
I’m tired of customers that spend $20 on a product and suddenly think they own the author. Constant questions and demands and then they act shocked when you quote them a price to make customizations! Like these so called “business men” would ever dream of doing work for free yet they expect us to! Even better, these customers then give you a 1 star rating even after spending 10+ hours with them fixing problems that have nothing to do with the product.
I think Envato could do a better job of setting expectations for both sides of the equation.
We have the Website Quick Start and the Website Template which are written in PHP and use Bootstrap (for responsive) that may be of interest to you.