I can assure you that our reviewers are not simply having a lazy slump, it’s quite the opposite actually. We’re experiencing a pretty big spike in submissions recently and it’s caused review wait times to grow. We’re also actively working on increasing resources at the moment and once the newer reviewers are trained up you should start seeing wait times shrinking again.
Good catch on the bug! My only recommendation for bug fix requests would be that you file them through the support system rather than on the forums. I’m not implying you can’t discuss issues like this here, but if you want to make sure your issue is seen by the developers, the support system is the most appropriate method for doing so.
MarkBrodhuber saidNow this is weird… I have to say “Thanks” and “You’re welcome” in the same sentence
urbazon saidWill do, thanks for the suggestion!
Hi Mark, can you please get devs to add “gb” in validation list for the “File Size” field of the upload form? It only accepts “mb” and “kb” and everything else throws error.
Not a problem . The change to allow “gb” has been deployed.
We’re very happy to announce that we’ve recently increased the existing file size cap for VideoHive submissions. The previous limit was set to 1GB per submission. We always allowed larger files, but if you wanted to submit a file that was larger than 1GB, you had to write into support to request permission before submitting your item.
The individual file size cap is now going to be 3GB. And while not much else is changing, I did want to make you all aware of some key points. Although we’re allowing files to be up to 3GB, we ask that you still focus on keeping your file sizes down whenever possible. We’d like all authors to use smart compression for all footage and videos. When you’re including assets within a project file, we ask that you focus on achieving the lowest file size you can reach before it starts negatively affecting quality. Authors have done a pretty great job working within 1GB so far, so I’m expecting most submissions will still be lower than 1GB.
Please also be mindful of buyers when you decide to submit large files in general. VideoHive buyers are located all over the world, and there’s no way to know download speeds and bandwidth availability for everyone.
- Submissions 1GB or smaller will be treated as business as usual.
- Submissions 1GB – 3GB will be reviewed as normal, but we reserve the right to reject any file that we feel could have been compressed or provided differently. So for example, if you upload a Motion Graphics submission that’s 3GB and we feel that it would be very easy to reduce the file size down without any significant quality loss, we will soft-reject and ask you to try reducing the overall size.
- Submissions over 3GB require approval from Envato Staff before it can be reviewed or accepted. If you want to upload a file that needs to be provided as one submission but the file size is larger than 3GB, you can create a new support ticket requesting permission. Please send through a preview video or any other examples, along with your reasoning for needing to exceed the cap. Once approved you’ll be allowed to submit your larger file for review.
My latest item was rejected for this exact reason: I uploaded it to the Motion Graphics category but was told that I was focusing too much on the AE preview. It is actually a Motion Graphics pack containing 150 video clips. I had to re-upload the entire thing to the After Effects Project category and it took around 17 days in total for the file to finally be approved.
Now it is basically encouraged to actually make a preview for your Motion Graphics.So what is the difference? Where do you draw the line?
I could be wrong, but it sounds like the issue with your file was that you were actually including AE project files within your Motion Graphics submission. If that is the case, we generally want the focus of the preview video to be on the rendered Motion Graphics, not the AE project. Since you cannot advertise a file to include additional freebies or bonuses.
In the event that your file was including an AE project, the focus needed to be on the Motion Graphics aspect of the file. That rule still applies today. What’s changing with this new policy is when you submit a Motion Graphics file that is made up of elements like transitions, you could cut together a preview video which shows those elements in use. So in the example of transitions, you could make a faux slideshow of photos, with your transition elements driving the actual transitions between each photo.
It’s not really something that was previously forbidden. We’ve allowed them to come in when they made sense, but we were always making exceptions as the general rule was that preview videos needed to be a certain way. Now we’re actually encouraging these kinds of presentation-style preview videos .
We’ve recently begun accepting what we call presentation-style preview videos for applicable Motion Graphics submissions. We feel that buyers tend to appeal to these kinds of preview videos since they portray real-world use scenarios.You can read the official policy and all of its details in the help center: https://help.market.envato.com/hc/en-us/articles/204063054-Presentation-style-Preview-Videos-for-Motion-Graphics