Posts by MarkBrodhuber

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MarkBrodhuber
Envato team
says

Hey guys sorry, a small little glitch prevented us from seeing these files. All of the addons that have been pending for 10+ days have been proofed.

4954 posts
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MarkBrodhuber
Envato team
says

Guys, i’m very confused, help me please to understand why my video was hard rejected with such strange feedback: Unfortunately we could not accept this item for sale on the marketplace due to the large amount of noise/grain visible in the shot, which severely degrades the quality of the clip. But it is very smooth shot! http://youtu.be/5Ss-oWpDNZ4

Hey Wolf,

I agree with you here, judging from the youtube clip of course. Please give me some time to look into this matter for you.

4954 posts
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MarkBrodhuber
Envato team
says



...and will they get paid when they are sick?
Reviewers aren’t allowed to get sick ;)

Is there anything in the pipeline for reducing the length of the queue, or is it just a case of riding out the storm and hoping they reduce automatically? I appreciate there was an update a month ago saying that you guys were on the case, but from what I can see you’ve just moved people from motion graphics to stock footage.

So the stock footage queue has reduced a tiny bit, but the motion graphics queue has gone from a few days to almost a few weeks.

Yes we’ve been implementing a few new tools and processes, behind the scenes, which should improve efficiency and reduce wait times. Things are heading in the right direction, but it might take a few more weeks before you guys begin to see the full effects.

We’ve also scaled up the team that’s dedicated to Footage since that’s currently the most demanding category. Our entire review team is compromised of 11 reviewers at the moment. We’ve also closed the gap quite a bit. When I wrote this post, we were averaging a 21 day waiting time (and growing), and right now it’s 13. Motion Graphics & Project File categories are all back down to less than a week.

4954 posts
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MarkBrodhuber
Envato team
says

Awww…Rome has more tourists than pigeons :) As for food, while not “reviewing” and want to relax and have a good time (considering you love food), please take a look at this Two Greedy Italians. I just love them :)

Haha I heard Rome was a crazy tourist-filled location, but we’re only going to be there for 3 days. Just want to pop in, see the sights, and move on. We’re going to head down to Naples, Sorrento, Amalfi coast, and then spending the remainder of the trip in Sicily.

I’ll definitely check out the show later tonight!

4954 posts
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MarkBrodhuber
Envato team
says

Thanks for the tips guys, I’m going to have to spend some time this weekend trying to get my phone unlocked, but from your feedback and other research it seems like a TIM or Vodafone prepaid sim is the way to go. Both options seem really reasonable. Comparing mobile plans in Italy with plans here in the US is shocking.

@3eka, thanks for the suggestion but we’re never going any further north than Rome. It is a bit disappointing because I’ve been wanting to eat at Osteria for a few years now. And to throw salt on the wound, I just watched the new Netflix show Chef’s Table, the first episode was all about Massimo Bottura.

4954 posts
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MarkBrodhuber
Envato team
says

Hey guys, I’m heading off to Italy in a few weeks with my wife for our honeymoon. We’ve never spent time in Europe and I have no idea what options we have for our mobile phones. I’d like to bring at least one of our phones with us and make occasional phone calls. Data’s not very important as I’m sure I can find wifi if/when needed, and text messaging would be nice but again not very important.

I’ve spoken with AT&T and know I can add a service onto my plan, but it seems crazy to me to pay anywhere from $60 – $120 upfront, to still have to pay per minute. I’m curious to know if there’s better options available, like a prepaid sim card, or even a cheap prepaid phone I can use.

Anyone have any suggestions or advice?

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MarkBrodhuber
Envato team
says



Don’t make me wrong but if Stock footage files does not sell few times in 6 months, why not remove it from marketplace? Sooner or later you will have a hundreds of thousands items that has not been sold. You will have to pay for servers, new reviewers for something that does not sell. As i can see from time to time stock footage eats other items from front page. Probably also slowing down review time.
I had similar thoughts some time ago, but I assure you that the reasons for some footage to not sell can be numerous. What you suggest is not as straightforward as it seems. For example, I personally had already had many occurrences of (first) sale of a footage after many months, even yearS. Zero sales is not necessarily equalling to low quality or to the fact that it will never sell.

I understand your concern, but we who create items from the scratch can’t get exposure because on 1 accepted after effects or apple motion template comes 10 stock footage files. What am i trying to say it’s better to clean some items with 0 sales after at last 1 or 2 years (i think the same for Templates and Motion Graphics) than to have XYZ pages with 0 sales. In this Case search engine will probably force items with 0 sales to be listed on the first 10 pages or so (when we pass the 500.000 stock footage items in our library) then me, you or anyone else will show up on page 20,21,22 or so with the item that has some sales. I remeber the Videohive when i was starting in 2010, golden age, you could enjoy exposure and you could find anything you want, now it’s jungle with bunch of stock footage files. Again this is my thought i’m not in charge to make decisions in company.

P.S. No hard feelings, cheers!

That all makes sense if you assume that each and every possible buyer comes to VideoHive without knowing what they want to buy, and simply searches through all files, page by page. What ends up happening more often is buyers tend to know what kind of file they want (eg. a buyer looking for Footage vs a buyer looking for an After Effects Project), and browse in the appropriate category specifically.

If you wanted to purchase an Apple Motion Project File why would you ever spend your time browsing the All Files page? I think it’s very important to keep in mind that buyers are not going to always browse and navigate the site the same way you would as an author.

4954 posts
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MarkBrodhuber
Envato team
says

Time to create a new marketplace for stock footages only?

This wouldn’t really affect much in terms of waiting time and review. Each category on VideoHive has at least one dedicated reviewer. The Stock Footage queue is up to 19 days, but Motion Graphics and Project Files are both at about 2 – 4 days right now.

4954 posts
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MarkBrodhuber
Envato team
says

Sorry for the delay guys, I explained what’s happening in a bit more detail here: http://videohive.net/forums/thread/state-of-the-stock-footage-queue/179558. Please comment in that thread if you have any questions.

4954 posts
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MarkBrodhuber
Envato team
says

Sorry for the delay guys, I explained what’s happening in a bit more detail here: http://videohive.net/forums/thread/state-of-the-stock-footage-queue/179558. Please comment in that thread if you have any questions.

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