As most of you are already well aware, the Stock Footage queue is very far behind at the moment. What was once VideoHive’s slowest category is now far and away, the most demanding. The number of incoming submissions has been rapidly increasing week after week and we’ve been stuck in a position of having to play catch-up. We’re very aware of this growing issue and are actively working to get it resolved. We’ve been spending the last few weeks increasing our reviewing resources and will reach our new capacity pretty soon. In addition to resourcing, we’ve also spent a lot of time recently tweaking our tools and processes to increase efficiency in the general process.
I know I’ve said this before, but please bear with us for just a little longer. Once the in-process pieces fall into place everything should be back under control. Until that happens, I’d like to thank the Footage authors in advance for being so patient and appreciate your understanding.
I’d be happy to answer your questions but please do read through the upload instructions for the category you’re submitting files to as they contain detailed information covering all of your questions and more. You can find a list of instructional articles here: https://help.market.envato.com/hc/en-us/sections/200617070-VideoHive-Author-Handbook
Videohive Projects – Can someone clarify on the Release forms? And the purpose it is meant for exactly? Is this must for submitting VH Project?
Release forms must be used if you’re submitting video content which contains a visible human face, or a protected property/landmark. If you’re uploading a project file and you’re not including any footage that includes either of these subjects, a release is not required.
For more information, see: When Do I Need a Model or Property Release?
Also should the Preview resolution exactly match the given one – either 960×540 or 640×360? (or) Can we have other, for example – 1920×1080 HD?
We do not support HD preview videos at this time. Please create your preview video to be one of the two resolutions listed and then make sure to select that same resolution from the preview resolution drop down field.
One more thing – Video file should be mp4 file or it can be any other video format?
Please provide your preview video as an FLV or MP4. No other formats are accepted at this time.
Hey guys, just wanted to pop in here to explain what happened here. Previously the 1GB file size cap made it very difficult to pack up more than one 4K video per submission, so when we began determining a pricing structure for 4K items we only setup pricing for 1 4K item per submission. Up until that point a few items slipped past review, but the general policy was to reject any 4K packs and ask the authors to split it up into individual items.
Recently we increased our maximum file size restriction so 4K submissions with more than one video are now possible. We also adjusted our pricing guidelines to accommodate packs of 4K items as well. So if you’d like to submit packs of 4K items, as long as it falls below our file size cap, you can submit packs now.
Btw, I might turn out “stupid”, but – can somebody from staff, please, write short explanations for the camera movement options? For some of them I only guess what they mean, but I am not 100% sure. And I should be sure, before I start going through my portfolio :)))
We did put together an article explaining a higher level detail for all of the attributes on the Stock Footage upload form: Stock Footage Attributes Explained. But we didn’t go into detail explaining or defining the actual options within any given attribute. All of the options listed are pretty standard industry terms, but I’ll be happy to look into getting the article updated with more information. For the time being though, a quick internet search for any one of the options provided should explain what it means.
Oh, and also – Steadicam is brand name. I believe you’d want it changed to “stabilized” or something similar…? Also, “aerial” and “drone” – what is real difference? Isn’t drone actually aerial?
That’s a good point about Steadicam. I did realize that Steadicam is a product from a specific company, but as far as I know there really isn’t any one standard term to define the kind of shots that you get when using these devices. Stabilized makes sense, but technically speaking stabilized would really cover any use of a camera that has been stabilized. Like for example attaching a camera to a tripod would effectively stabilize it. For the time being I think Steadicam is sufficient as most people would know what it means when they see that, almost like when a brand gets so ubiquitous that people start referring to the brand as the product rather than the actual product name. Like when people refer to any bath or pool that heats up and has water jets as a “Jacuzzi” even though Jacuzzi is really just one of the bigger manufacturers of hot tubs with jets .
As for Aerial vs Drone options, technically those terms can both be applicable to many different types of shots. In these cases you’d want to press and hold the CTRL key (CMD on Mac) to select both options together. For any of these multi-select fields you’ll want to select any/all that apply to your shot. No need to select just one.
I would say that there is a pretty obvious line though with regards to Drones and Aerial shots. Drones can absolutely be Aerial, but not all Aerial shots can be Drone shots. Drones have the ability to fly very low and get sweeping, close up footage, where as standard Aerial shots generally happen very high up in the air. I would say anytime you’re shooting from a high altitude, the Aerial option is appropriate (as is Drone). But if you’re shooting with a Drone and you’re not very high, you might want to select Drone only.
I can assure you that our reviewers are not simply having a lazy slump, it’s quite the opposite actually. We’re experiencing a pretty big spike in submissions recently and it’s caused review wait times to grow. We’re also actively working on increasing resources at the moment and once the newer reviewers are trained up you should start seeing wait times shrinking again.
Good catch on the bug! My only recommendation for bug fix requests would be that you file them through the support system rather than on the forums. I’m not implying you can’t discuss issues like this here, but if you want to make sure your issue is seen by the developers, the support system is the most appropriate method for doing so.
MarkBrodhuber saidNow this is weird… I have to say “Thanks” and “You’re welcome” in the same sentence
urbazon saidWill do, thanks for the suggestion!
Hi Mark, can you please get devs to add “gb” in validation list for the “File Size” field of the upload form? It only accepts “mb” and “kb” and everything else throws error.
Not a problem . The change to allow “gb” has been deployed.