Great Feature , Both Theme Authors and Support Staff like me would Benefit Greatly. Thanks
Its been Timing out since the past 7 hours, Maybe more. Worried about the ticket backlog
Seems like ticksy is down again due to the Envato API timing out . Can Anyone Confirm it ?.
Seems like it is affecting Ticksy as well. Its really bad since there is a Huge backlog on Monday and i will probably have couple of dozen tickets to anwser .
Support Staff for Salient Theme here. Please submit your ticket here: themenectar.ticksy.com and ill make sure to take a look at it .
Down and i will have more then 100 tickets to anwser .
I recently got a reply from a user while doing support for a Elite Author here saying this
“Whats going on? I’d appreciate a number where I could call and get real time support here…”
Should we start providing our phone numbers as well ??