but what if I link an item on my site and the user is already registered?
That’s a great question! In cases where a user clicks through your referral link and they’ve already visited one of the Envato Market Sites before, unfortunately their purchase wouldn’t earn you a referral credit.
Our referral program is a bit different to others, in that it’s designed to reward you for introducing new buyers to us as opposed to existing ones
Happy to answer questions you might have!
Hey MVPThemes (and others)!
Unfortunately our Terms of Service don’t allow for ownership of an account to be transferred (see section 9).
Further to this, we generally don’t facilitate moving a portfolio item from one Author account to another. There’s a better chance if the item hasn’t had any sales, but because buyers are significantly impacted by an item moving from one account to another, and with technical limitations at play, it’s best to assume that both things you’ve asked aren’t possible.
Happy to answer any questions you might have
Sorry to hear about the nasty surprise you had after making your deposit
We’re currently experiencing service interruption with the Skrill payment gateway, this means that although your payment was successful, Skrill’s system hasn’t told our system where to put the money.
Would you be able to open a Help Ticket for me? We’ll be able to add you to the list of affected users and update you as soon as we have more information