Posts by MotionRevolver

863 posts Nicely done
  • Elite Author: Sold more than $75,000 on Envato Market
  • Member of the Envato Team
  • Has sold $125,000+ on Envato Market
  • Has been part of the Envato Community for over 3 years
+9 more
MotionRevolver Envato team says

when your traffic makes a sudden jump that often means that your item was released on the kind of sites you don’t like to see your item on. Clear enough? ;)

Agreed.

863 posts Nicely done
  • Elite Author: Sold more than $75,000 on Envato Market
  • Member of the Envato Team
  • Has sold $125,000+ on Envato Market
  • Has been part of the Envato Community for over 3 years
+9 more
MotionRevolver Envato team says

One of those blurred icons looks oddly similar to mine…

863 posts Nicely done
  • Elite Author: Sold more than $75,000 on Envato Market
  • Member of the Envato Team
  • Has sold $125,000+ on Envato Market
  • Has been part of the Envato Community for over 3 years
+9 more
MotionRevolver Envato team says

Report them to support. His/her account should be terminated.

863 posts Nicely done
  • Elite Author: Sold more than $75,000 on Envato Market
  • Member of the Envato Team
  • Has sold $125,000+ on Envato Market
  • Has been part of the Envato Community for over 3 years
+9 more
MotionRevolver Envato team says

Wow, very cool. This really could change things in the industry. Thanks for sharing.

863 posts Nicely done
  • Elite Author: Sold more than $75,000 on Envato Market
  • Member of the Envato Team
  • Has sold $125,000+ on Envato Market
  • Has been part of the Envato Community for over 3 years
+9 more
MotionRevolver Envato team says

According to artist Jarrett Heather, this Weird Al Yankovic music video was animated in After Effects and took 500 hours to create. (via his website http://spaceparanoids.net/)

Check it out!

http://youtu.be/8Gv0H-vPoDc
863 posts Nicely done
  • Elite Author: Sold more than $75,000 on Envato Market
  • Member of the Envato Team
  • Has sold $125,000+ on Envato Market
  • Has been part of the Envato Community for over 3 years
+9 more
MotionRevolver Envato team says

Welcome to summer.

863 posts Nicely done
  • Elite Author: Sold more than $75,000 on Envato Market
  • Member of the Envato Team
  • Has sold $125,000+ on Envato Market
  • Has been part of the Envato Community for over 3 years
+9 more
MotionRevolver Envato team says

I don’t agree. Not to do a trial here but the buyer started really wrong the conversation.

Quote: “Do you offer the money back, or do I get screwed on this?” This implies this marketplace, the staff who reviewed the item and the author, have as main goal in life to scam the buyers. This is insulting and for who is new here is absolutely not the truth.

The authors and staff work hard to ensure the items here are high quality and that the items works as advertised.

At this point cyzer offered free support and ignored the tone. So saying that cyzer reacted wrong on this is not fair.

Also, since he is alone with the buyer and is hard to get envato staff involved in this, the fact that lost his calm and start arguing with the buyer later, while wrong, is excusable. Yes, this second part of the conversation was a mistake because he just told the truth, a fact that is very bad in business unfortunately.

Best option in my opinion is to redirect the customer to the envato support center at first indication of uncivilized behavior. Since any type of contact with buyers is not required if I get involved in helping buyers, which I do, I pretend and demand to be treated with the same respect I treat envato customers.

In my opinion, it doesn’t matter what the customer said, it’s the author’s responsibility to remain professional at all times, regardless of the situation. But authors can represent their business and reputation any way they wish :)

863 posts Nicely done
  • Elite Author: Sold more than $75,000 on Envato Market
  • Member of the Envato Team
  • Has sold $125,000+ on Envato Market
  • Has been part of the Envato Community for over 3 years
+9 more
MotionRevolver Envato team says

I was soft rejected in 12 hours (ultra fast) the reason because I left a previous preview render in th Render Queue, after that I re-submit the file and now my project it’s held for the last 30 hours I dont get it

Technical issues with the queue at the moment. Please bear with us while the devs resolve it.

863 posts Nicely done
  • Elite Author: Sold more than $75,000 on Envato Market
  • Member of the Envato Team
  • Has sold $125,000+ on Envato Market
  • Has been part of the Envato Community for over 3 years
+9 more
MotionRevolver Envato team says

Cyzer, the 1-star rating was likely not because of the quality of your file, but rather in the way you handled the customer support. I have to agree wholeheartedly with what Felt and Flux said.

863 posts Nicely done
  • Elite Author: Sold more than $75,000 on Envato Market
  • Member of the Envato Team
  • Has sold $125,000+ on Envato Market
  • Has been part of the Envato Community for over 3 years
+9 more
MotionRevolver Envato team says

Looks like you just had a project hard-rejected yesterday. Is that what you’re talking about?

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