Posts by MotionRevolver

868 posts Nicely done
  • Elite Author: Sold more than $75,000 on Envato Market
  • Member of the Envato Team
  • Has sold $125,000+ on Envato Market
  • Has been part of the Envato Community for over 3 years
+9 more
MotionRevolver Envato team says

Welcome to summer.

868 posts Nicely done
  • Elite Author: Sold more than $75,000 on Envato Market
  • Member of the Envato Team
  • Has sold $125,000+ on Envato Market
  • Has been part of the Envato Community for over 3 years
+9 more
MotionRevolver Envato team says

I don’t agree. Not to do a trial here but the buyer started really wrong the conversation.

Quote: “Do you offer the money back, or do I get screwed on this?” This implies this marketplace, the staff who reviewed the item and the author, have as main goal in life to scam the buyers. This is insulting and for who is new here is absolutely not the truth.

The authors and staff work hard to ensure the items here are high quality and that the items works as advertised.

At this point cyzer offered free support and ignored the tone. So saying that cyzer reacted wrong on this is not fair.

Also, since he is alone with the buyer and is hard to get envato staff involved in this, the fact that lost his calm and start arguing with the buyer later, while wrong, is excusable. Yes, this second part of the conversation was a mistake because he just told the truth, a fact that is very bad in business unfortunately.

Best option in my opinion is to redirect the customer to the envato support center at first indication of uncivilized behavior. Since any type of contact with buyers is not required if I get involved in helping buyers, which I do, I pretend and demand to be treated with the same respect I treat envato customers.

In my opinion, it doesn’t matter what the customer said, it’s the author’s responsibility to remain professional at all times, regardless of the situation. But authors can represent their business and reputation any way they wish :)

868 posts Nicely done
  • Elite Author: Sold more than $75,000 on Envato Market
  • Member of the Envato Team
  • Has sold $125,000+ on Envato Market
  • Has been part of the Envato Community for over 3 years
+9 more
MotionRevolver Envato team says

I was soft rejected in 12 hours (ultra fast) the reason because I left a previous preview render in th Render Queue, after that I re-submit the file and now my project it’s held for the last 30 hours I dont get it

Technical issues with the queue at the moment. Please bear with us while the devs resolve it.

868 posts Nicely done
  • Elite Author: Sold more than $75,000 on Envato Market
  • Member of the Envato Team
  • Has sold $125,000+ on Envato Market
  • Has been part of the Envato Community for over 3 years
+9 more
MotionRevolver Envato team says

Cyzer, the 1-star rating was likely not because of the quality of your file, but rather in the way you handled the customer support. I have to agree wholeheartedly with what Felt and Flux said.

868 posts Nicely done
  • Elite Author: Sold more than $75,000 on Envato Market
  • Member of the Envato Team
  • Has sold $125,000+ on Envato Market
  • Has been part of the Envato Community for over 3 years
+9 more
MotionRevolver Envato team says

Looks like you just had a project hard-rejected yesterday. Is that what you’re talking about?

868 posts Nicely done
  • Elite Author: Sold more than $75,000 on Envato Market
  • Member of the Envato Team
  • Has sold $125,000+ on Envato Market
  • Has been part of the Envato Community for over 3 years
+9 more
MotionRevolver Envato team says


Please do not delete your item. If you’ve found an error, just submit an updated file. If you want, we can soft-disable the file for you so that no one purchases it in the meantime.
Thank you guys. Yeah Soft Delete My item please :)

Which project would you like to be soft-disabled?

868 posts Nicely done
  • Elite Author: Sold more than $75,000 on Envato Market
  • Member of the Envato Team
  • Has sold $125,000+ on Envato Market
  • Has been part of the Envato Community for over 3 years
+9 more
MotionRevolver Envato team says

Please do not delete your item. If you’ve found an error, just submit an updated file. If you want, we can soft-disable the file for you so that no one purchases it in the meantime.

868 posts Nicely done
  • Elite Author: Sold more than $75,000 on Envato Market
  • Member of the Envato Team
  • Has sold $125,000+ on Envato Market
  • Has been part of the Envato Community for over 3 years
+9 more
MotionRevolver Envato team says

Congratulations in advance on sale #502!!!!!!!!!!!!!!!!

868 posts Nicely done
  • Elite Author: Sold more than $75,000 on Envato Market
  • Member of the Envato Team
  • Has sold $125,000+ on Envato Market
  • Has been part of the Envato Community for over 3 years
+9 more
MotionRevolver Envato team says

There is no daily limit, but for reasons of personal exposure & better sales, you may want to upload 1 or 2 per day so that you spread it out over time, instead of having them all accepted in one large chunk.

Looking forward to seeing your work!

868 posts Nicely done
  • Elite Author: Sold more than $75,000 on Envato Market
  • Member of the Envato Team
  • Has sold $125,000+ on Envato Market
  • Has been part of the Envato Community for over 3 years
+9 more
MotionRevolver Envato team says

Stop creating threads about your sales. Stop creating threads about your sales. Stop creating threads about your sales. Stop creating threads about your sales.

+1. Someone had to say it.

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