2009 seems like a lifetime ago.
I remember looking at the Digitalscience profile and thinking wow ….......
Great post man
Wow, Jonathan, I really have respect for the fact that you’re going out on a limb for what you believe in.
I use sliders, and though it’s probably the most useless piece of real estate on a web page, it doesn’t feel dressed without it for me. just brings the whole thing together.
And yes I like sliders, it makes the site sexy for me, and not the Miley Cyrus way where we get all undressed and let everything swing and hang out, but my wife’s way, where she can put on a little lipstick and turn into this incredible beautiful creature.
And i derive a lot of pleasure when a buyer shows me his site and he managed to do just that, added 2 or three pictures, and the site is “lipsticked”
I like the layerslider not for the way in which it manages to spin things around, but in the way that it gives the buyer the freedom to do whatever he pleases with it.
If he wants it 100 pixels wider he can easily do that, and if he wants to add a video he can also easily do that
That saves me having to explain to buyers how to, and saves me more than the $75-00 I shelled out for it in saved support
but that’s just me…......
If you can convince me that the person 1. is indeed a moron, 2. understood what he was about to rate and 3. would have had the decency to be truthful about why he rated it would have been super.
If i got 10 1 star ratings it would have shown in the comments why people were unhappy with my product, and all that I had to do was just to fix the mistakes.
Again go to any theme with 3 stars and read the comments, you will see what the problems of that theme is just from reading the comments.
This is kind of insulting…
I don’t give support just to get good ratings, I get it because I believe in what I have created and want to make sure each customer gets the most out of it.I have some one star reviews but look at the comments and you will see not one piece of negative feedback. Someone didn’t like my template or had a problem with it and I have no idea what I can do to improve it so as to avoid future customers experiencing the same issue. That is how I want to support my customers.
You can take my comments the way you wanted, i’m not trying to insult anyone.
I’m with you, I look at the one 1 star rating that I got for one theme, and can not understand it. And i felt bad for a while and the uneasy feeling went away after a few days.
There’s no way that i can accept that forcing the person who gave 1 star to give feedback, would have given me a fair feedback because psychology does not work that way. So the feedback had a 60% chance of being false anyway.
The fact that I only got one star to me is good enough reason that I have a good theme, and I will only start to worry if it turns into a lot of one stars.
If authors can see the reason for rating (as temporarily proposed by Envato for survey), authors will get some idea about their item’s deficiency or at-least ignore the buyer (and able to be relaxed) if the reason is unrelated to the product. But what happens now is an author supports seriously for the buyers who appears more threatening & risky and just tend to ignore those who communicate decently. This is not the intention of any rating/feedback system. It is easy to say that ‘haters will hate, so ignore the ratings”. But this is our profession, not a hobby.
If you give service just because you don’t want a bad rating then it’s wrong and it’s not the fault of the feedback system.
One gives service because a proper coder supports the code they wrote no other reason. You should give excellent service even if there’s no rating system. That’s the minimum requirement of selling any product.
Your faults an deficiencies will come out in the comments and support, if you cannot see it it’s again not the fault of the rating system.
I’ve worked on some big review and feedback systems in my life.
Trust me, no matter what you impliment, there will be no step forward.
And there’s one big reason for that. The time that people give feedback, is the time that they feel big emotions about your project (negative or positive) and when emotions comes to play, there’s nothing fair, it’s just emotional.
I think that people must stop hitting Envato about the feedback system because when you look over time, the feedback system is fair, and when you read reviews of themes that was rated 3 and below you will see that the rating was fair and the themes rated lower had problems that the authors failed to address.
I=f a actor plays in a movie, he must know that no matter how brilliant he plays his part, someone will say that he played badly.
So ask yourself this:
Are the rating system bad, or are you struggling to take criticism?
Whatever you want to change it to, nothing will change.
Budapest, Hungary. (Yes i know that the name of the country sounds funny in english, but trust me i heard all the jokes In hungarian we call it Magyarország )
I tried to date an Hungarian girl once, that was on Holiday here in sunny SA, but she was way out of my league and I fell on my backside.
If all the girls from Hungary are that beautiful, then there’s no jokes from my side.
I wish I knew why but my sales shot through the roof since October 1st. Anyone else experiencing this? Any idea why? I would love to know so I can keep the momentum going.
It’s quite explainable, I sent all my customers over, with everything going on over on your side I was worried about you
yep, server not found on my side