Hi, we just read the new statement announcement and we’d like to know if there’s any way we could freeze our account or freeze our items to prevent potential buyers from buying them untill we can sort this out. The other option is deleting all our items, and that’s not what we wanna do right now.
PLEASE we need an answer ASAP because envato says that the changes will be Live from February 1st.
Wow, it’s truly an honor to be selected among all these beautiful entries!!! Thank you so much for the support!!
Cheers and Happy New Year for all!!
Hi! our item got accepted: http://codecanyon.net/item/evolve-mobile-app-banner-templates/9639631
We also prepared a full live HTML preview: http://codecanyon.net/item/evolve-mobile-app-banner-templates/full_screen_preview/9639631
The banners have a 7-8 seconds frame so the user can read the info and click the button, and then they have a transition animation for the loop. So be sure to wait so see the loop transition.
Hope you like it!
We already filled it, but we think that the survey it’s really biased towards the mandatory support. None of the questions ask if the author is in favor or against this new system. It seems that you already have it all decided. One of the biased questions is having us respond how much period of support we offer or “what proportion of buyers abuse support” and having the higher choice “more than 10%” (which is a pretty low choice between 7 SEVEN options). There’s a difference between offering support to your buyers as a good will service and offering mandatory support. We will loose that added value and the buyers will think that we owe our time to them. Don’t get me wrong, we are really happy to help our customers, but in OUR TERMS. We are not envato employees, you can’t impose this things, you have to understand that! We also have lives, families and other jobs. This is supposed to be an additional source for income not a full time job. Not all authors have a team to provide support. Imagine this, a one person author gets home from work and insted of spending time with his family or take a break, has the obligation of sitting to respond all the questions before the mandatory time. It’s just not fair.
We also have to add that we filled the survey but not with much hopes. We recently filled the New Badges survey and the response to the results from Envato was “We don’t care about the results, we’re still going with what we think is right, design in subjective” (that’s a good one! hard rejected authors, you could use that! ) and filling the survey brought zero changes. Very disappointing.
We’ll miss the handling fee, but we hope this encourages buyers to buy more. And Collis, please bring back the percentage of the product price that we authors get. If this didn’t changed we don’t see the point in removing this info from the earnings page and the statement balance. You could add it and also leave the new Item prices fees (the more information the merrier!) We think this will be a lot more clearer for all of us and it would save a lot of questions.
Thanks a lot for the tips salihveseli!! we’re gonna try that!!
Hi rahmanat1, thanks for the response!! but we already included those things in both the description of the item and the txt file inside the pack. In fact, we listed all the 35 PSD files in the pack, included photo credits and listed and linked all fonts used…