@cevatkerim that is simply not true. If a buyer finds a genuine bug in a theme by ANY author or can prove it does not work as advertised they will give them a refund.
If an author provides support it is voluntary and yes of course it is good customer service but that does not change the fact it is out of their generosity.
@welovestories, at the end of the day while I appreciate it can be frustrating not to get help the bottom line remains we buy themes “as is” and support is not required making it something that should be treated as a bonus feature of an author not something that it is fair to rate them upon.
For what it is worth I do take a slightly different attitude to those “guaranteeing” support as a sales pitch then failing to deliver.
Thats actually a good point – we have been having issues with this and what does/does not need to be listed. Interested to hear what the staff have to say about files on here as according to the rules we read it is not just about where it is hosted but where the user is and also in this case where the marketplace is.
Either way we will send you what we use as a “generic” (to be slightly adapted per case) content for the page but it would be good to hear what others are doing to comply also
Come on you will never get accepted if you cannot create your own work – you are right the design is different in that Avada is better but otherwise except maybe some different fonts and icons it is virtually an identical layout, header even the rollover effect is the same.
As has been said you need to create the rest of it but also:
- design looks outdated
- a lot of inconsistency especially amongst the typography and line spacing
- don’t use brand names for you logo
- when you say your “theme” – is this becoming WP? Right now it looks like XHTML (which by the way does not seem to validate properly), so it may be worth looking at HTML5 or WP
The file was removed a while back and the author reserves the right to remove their files as and when they choose. Unfortunately you are not entitled to a refund.
You have no buyer badge so are you sure you actually purchased the theme and not just deposited money to your account?
It works well as it is.
If you have been rejected then maybe try posting a link to your demo and people may be able to offer some advice to help you get accepted
If you know how to use PHP and CSS then it is achievable but will not be possible from within standard theme options.
You should try and contact the author
Yes they would fail you for it not being functional because that is all part of a website looking professional – plus a page with some text and a small image is harldy premium quality. There are millions of free templates that have that and as it is with all due respect that is to me at least what this looks like.
Again only my opinion but it looks very unfinished and lacks structure within the pages.
To me its not so much outdated as simple and lacks design flare or originality.
As for bloggers needing extra functions, you must remember that this is a marketplace and it needs to appeal to a broad range of people who may want different things from a file so the features and option become more necessary.
Bottom line (and again I mean this with the upmost respect) the design is way too basic even in html format let alone PSD which is super hard to get into as it needs to be spot on. It s not about schemantic designs – it is about functional designs that offer something unique, keeping up with web trends and are easily adaptable. Yes yours is simple (which is to me actually a good thing) but what does it offer that makes it unique or different?