Posts by Parallelus

1076 posts Best-dressed man at PressNomics 2013
  • Has sold $1M+ on Envato Market and is now a Power Elite Author
  • Power Elite Author: Sold more than $1M on Envato Market
  • Made it to the Authors' Hall of Fame
  • Had an item featured on Envato Market
+10 more
Parallelus
says

Throwing our hat in the ring with our new travel guide & blog theme:

GoExplore! – Travel WordPress Theme
http://themeforest.net/item/travel-wordpress-theme-goexplore/11443267

1076 posts Best-dressed man at PressNomics 2013
  • Has sold $1M+ on Envato Market and is now a Power Elite Author
  • Power Elite Author: Sold more than $1M on Envato Market
  • Made it to the Authors' Hall of Fame
  • Had an item featured on Envato Market
+10 more
Parallelus
says

Watch out Mac users. They’re rounding you up in trucks now! ;)

1076 posts Best-dressed man at PressNomics 2013
  • Has sold $1M+ on Envato Market and is now a Power Elite Author
  • Power Elite Author: Sold more than $1M on Envato Market
  • Made it to the Authors' Hall of Fame
  • Had an item featured on Envato Market
+10 more
Parallelus
says

That’s the thing, Sketch is only for UI. If you want to create icons you have to go back to Illustrator or even Photoshop when manipulation photos to a next level.

Honestly, I do have this fear, doing everything like I know and not getting results, it’s possible, the market is unpredictable and I’m not going to counter argue with someone who is a Power Elite Author, in the end you do have the experience is skill + time being here which I’m nowhere close to.

I’m just curious about the difference in the long term if you understand what I’m saying. How would that affect not giving away the PSDs, to encourage the grow of other softwares, because honestly, I’m pretty tired of doing UI in Photoshop.

As a note, ironically, when Envato does as it pleases, I get mad because they don’t listen to its community, but I guess that’s a little different problem.

Honestly, I don’t think the Sketch files will effect the sales of a good theme or template. Like I said, it’s just another tool and you should use what works best for you. But, if the item does really well, expect to have requests for the PSD. And, if it does GREAT you can pay someone to convert it to a PSD just for your buyers because you’re too busy spending your earning. ;)

In all seriousness, I don’t think the graphic application used to design will impact the sales of a theme or template, especially if it’s really good. I would say, maybe, a 1% or less impact if any. But that’s not significant. It’s only graphic assets that I think would perform better if sold as other formats. There’s probably a market for “sketch templates” but it’s smaller than that for PSD.

1076 posts Best-dressed man at PressNomics 2013
  • Has sold $1M+ on Envato Market and is now a Power Elite Author
  • Power Elite Author: Sold more than $1M on Envato Market
  • Made it to the Authors' Hall of Fame
  • Had an item featured on Envato Market
+10 more
Parallelus
says

Sure, PSD files are welcome, but I prefer adopting a new software at the start than jumping on the bandwagon later. Like Photoshop, I started using it from CS2, so I went through many versions and I know Adobe doesn’t listen to its users much. Still, it’s a photo manipulation software, it’s wrong that we even started doing our UI in it.

Anyway, about the buyers, I will gladly provide the Sketch files. After all my item will be a HTML/CSS or Wordpress one and I would much rather spend my time in optimising code than wasting valuable seconds in creating PSDs.

In comparison, look at Apple, does it look like they are doing what their users ask? They don’t, because they know better, up to a certain point. I know I haven’t sold anything here, so I don’t know in what manner this could affect me, but I think it’s better to dictate the market and trends then giving away everything the customer wants.

I used to work for a guy who told me, “We’re not going to listen to what our customers want, we’re going to tell them what they want.” He was very smart and built great products, but was terrible at growing and maintaining them. The initial product tended to be very good, but it couldn’t adapt because he only did what he though was right. The problem was he never listened to the customer.

If you let them, customers will tell you exactly how to make your product succeed. That doesn’t mean you do everything they want, but take that feedback and make good decisions. You can’t ignore the customer. When I hear people quoting the Apple and Steve Jobs line of “we don’t do market research”, I call bull crap on that. If they don’t listen to customer feedback, why do they spend millions on customer surveys. They don’t call it “market research” of “focus groups” but every month they survey customers to find out why they’re buying the products. If they don’t care, why do the survey?

As for using Sketch, I say go for it. Use the tools that work best for you. I tell my employees the same thing. I never tell them what tool to use to get the job done, unless it is a client or project requirement. I’m only speaking from my experience and perspective. If I saw something awesome in GriphicRiver that was being sold as a Sketch file, I’m not going to buy it. I guarantee that it will limit sales, at least for graphic assets. Themes and templates may not matter, as much.

1076 posts Best-dressed man at PressNomics 2013
  • Has sold $1M+ on Envato Market and is now a Power Elite Author
  • Power Elite Author: Sold more than $1M on Envato Market
  • Made it to the Authors' Hall of Fame
  • Had an item featured on Envato Market
+10 more
Parallelus
says




Now I’m planning to use Sketch for my first template on Themeforest.
You’re one of the smart guys. You won’t regret it for a second.
Except when 90% of the buyers ask, “Can I get the PSD files for this?” I’ve sold a few themes on here over the years and something I’ve discovered is that a majority of buyers are on PC’s and they want the PSD included. ;)
They want the .psd files as well as the theme all for around $50.00? Doesn’t cheapen our industry much then.

They do. It’s often expected. I remember Kriesi ended up hiring someone to produce PSD versions of his Enfold theme because he had done so much of the design in the browser, as many of us do now. The buyers wanted the files, so he had them made. A lot of people use these to do quick mock ups of the design for clients. In some situations it’s a lot easier to make a few color and style changes to a PSD for client approval.

One thing I run into a lot is buyers asking for the “additional” PSD files. I tend to do a mockup of the home page, a sub-page and maybe one more. That’s it. From there it is all done in the browser. When I tell them I don’t have a mock up for every page of the design they understand, but it doesn’t stop the requests. If I didn’t provide any PSD files, I have a feeling it would be less helpful to many of my buyers. If I provided some alternative graphic file that they couldn’t open because it was Mac only, that might piss them off more than no graphics at all. That’s just a guess though. :bigevilgrin:

1076 posts Best-dressed man at PressNomics 2013
  • Has sold $1M+ on Envato Market and is now a Power Elite Author
  • Power Elite Author: Sold more than $1M on Envato Market
  • Made it to the Authors' Hall of Fame
  • Had an item featured on Envato Market
+10 more
Parallelus
says


Now I’m planning to use Sketch for my first template on Themeforest.
You’re one of the smart guys. You won’t regret it for a second.

Except when 90% of the buyers ask, “Can I get the PSD files for this?” I’ve sold a few themes on here over the years and something I’ve discovered is that a majority of buyers are on PC’s and they want the PSD included. ;)

1076 posts Best-dressed man at PressNomics 2013
  • Has sold $1M+ on Envato Market and is now a Power Elite Author
  • Power Elite Author: Sold more than $1M on Envato Market
  • Made it to the Authors' Hall of Fame
  • Had an item featured on Envato Market
+10 more
Parallelus
says

Isn’t Sketch one of those Mac only programs? I isn’t that a bit limiting for sales potential, at least for assets on a marketplace? If there are no plans (as I’ve heard) for Sketch to be made available on PC, why not just wait for Adobe to come out with a variation of their own that’s available on more platforms?

1076 posts Best-dressed man at PressNomics 2013
  • Has sold $1M+ on Envato Market and is now a Power Elite Author
  • Power Elite Author: Sold more than $1M on Envato Market
  • Made it to the Authors' Hall of Fame
  • Had an item featured on Envato Market
+10 more
Parallelus
says

How can we check if the user is breaking the license? Like you said, you guessed. But, is there any way to check? I think Envato should provide a system where such things won’t happen.

It’s been discussed since the beginning of time on this forum. There is no easy solution, if there were it would already be happening. Many plugins on CodeCanyon have the user enter their license ID to achieve automatic updates, but it doesn’t require the license to work. I understand that it’s not a simple thing and it’s not a major concern for me.

1076 posts Best-dressed man at PressNomics 2013
  • Has sold $1M+ on Envato Market and is now a Power Elite Author
  • Power Elite Author: Sold more than $1M on Envato Market
  • Made it to the Authors' Hall of Fame
  • Had an item featured on Envato Market
+10 more
Parallelus
says


They threatened to try and hurt my sales with negative comments.
Don’t negotiate with terrorists – take it up with Envato

When you comment, it’s typically my favorite one. You say what I’m thinking. :D

1076 posts Best-dressed man at PressNomics 2013
  • Has sold $1M+ on Envato Market and is now a Power Elite Author
  • Power Elite Author: Sold more than $1M on Envato Market
  • Made it to the Authors' Hall of Fame
  • Had an item featured on Envato Market
+10 more
Parallelus
says


.... We only offer support on our own forums because it’s simply not sustainable or practical through the comments area. ...

Out of curiosity what makes it this way? I only ask as I at times do help through the comments are, though would be interested to learn more about the above and see if I should improve/change my process…

Thanks,

Leo

You can’t very easily link to past answers or search, and there is no ability for another customer to participate in a response. We like a forum (although many don’t) because it creates a community where we are working together to help everyone get a better website.

Often, our customers come up with a cool idea and share the details or code showing how they achieved it on the forum. We’ve put a lot of focus on our search, custom built, and also use “sticky” topics to cut down on common questions. Users finding answers to their own questions quickly is a vital.

When we created our forum there was no search feature for user comments. You also could not give access to another user to be a “team member” like you can now. That meant that all the support on the comments area had to be done by a single person (or you had to share a login) and the same questions were asked over, and over, and over… There was no way to find a past question that has already been answered. It’s a terrible experience for everyone involved.

Many of these things are better now. There is a good search and team members can reply directly to customers. Even with these improvements, there are other things a forum can do better. I also don’t really like the narrow column of text for posting code, images etc. It’s a minor thing but it matters to me. The bigger issue is doing support for a single product through multiple channels. That’s something I try and avoid always. We don’t offer email support to our forum users and we don’t do support on the comments area. We centralize everything so there is a single resource. It’s easier to maintain, easier to find solutions and much better for the customer.

The last point I’ll make, is this. With our forums we can eventually cut off support after a specified time. We haven’t done it yet but it’s something we talk about regularly. There are some users that will come back a year or two after a purchase and start asking questions again (customization questions usually) and we can’t see that information from the comments. We like to be able to see this data about a user because if they’re abusing the support to get free design work over a long period we can usually guess that they’re reusing the theme (with a single purchase) for a bunch of clients or sites. It happens all the time. We are pretty nice about this and kindly suggest they get a new license before continuing, but we’d never know under the TF comments area because we couldn’t see all their past posts in one screen.

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