This is a general forum. Please see here how support works for that product http://themeforest.net/item/betheme-responsive-multipurpose-wordpress-theme/7758048/support
Hum… I have one theme that actually has a page builder (Visual Composer) and the price is 48 USD. I think that it is a fair price, but probably if I open a support ticket they will increase.
Anyway, what I’m (almost!) sure is that when the theme author says that the theme is compatible with WooCommerce the price will go up to 58 USD.
Maybe it is just a mistake and it will be corrected soon. I think that it will only go to 58 USD if it supports WooCommerce which seems to be the case.
The author seems to have forgotten to say that the item is “Compatible With” WooCommerce. You can see this on the theme info panel… Actually you can’t and that is what is wrong
Here’s how to get support for that product http://themeforest.net/item/porto-ultimate-responsive-magento-theme/9725864/support
Why don’t you load the master.css file?
Welcome to the club! Enjoy every moment of the next years and take some time to be and to support your family
@ kubiq: it has been 4 years so maybe he already sorted this one out
Thank very much for your prompt answers Stephen! And we do agree with “We’ve identified that we need a better way to manage these incidents and will hopefully have a better solution at some point in the future”. On the first page of this thread tommusrhodus seems to have thought about a solution
We did not had any comment about the update to all our themes. Can you also tell us if they are all marked as safe? Thanks!