I have to agree with most of the above. I only have two items on the Tumblr category, so they don’t get as many downloads as WordPress themes do, but one of my items already went from five to four stars.
It was a sour morning the one I woke up to see that four star rating. I’ve been helpful to everyone who contacted me for support, and even performed some light customization jobs at no extra charge.
I think buyers should be required to write a reason or small review when rating items four stars or less. If anyone thinks the item is less than perfect, I’d like to know what I can do to improve it.
I think there’s a glitch on the item description page, at the very bottom, on the ‘More items by…’ section.
I only have two items on my portfolio, but if I’m looking at me older one, I should see the thumbnail for my newest item there at the bottom; it shows the thumbnail for the item I’m currently viewing instead.
Don’t know if it’s happening to anyone else or just me.
Off-topic: I thought this forum section (Site Feedback) would be for posting issues related to the marketplace website, but most threads created here look like they should belong on the ‘Item Discussion’ section. Perhaps it should be made more clear what the purpose of this forum section is. Or I may be totally wrong…