Isn’t this understandable? McDonalds does not want an ad for Burger King in his own restaurants, too.
No, it’s not understandable. How are the customers supposed to contact us then (not talking about me personally, I’m not using Twitter)? Since the Private Message form doesn’t work in 99,99% cases. Plus, we are not Envato employees, we have sort of a partnership if it can be called that way.
Maybe isoarts can provide more details on this, because I can see Top theme forest themes that promote their personal websites on their documentation, and their items are just fine.
What’s next? We won’t be able to link to our demos either?
lollum saidAt some point they asked if you would be OK to refund a buyer and chose never to deal with that buyer again (I’m assuming a buyer could not buy from you ever again). I totally agree with that and I believe it will “flush” those 1% of the buyers that we don’t like.
..... And in “What proportion of the buyers who raise support queries would you say overuse/abuse their support entitlement?....
So that’s the first sign that the cards are dealt. They will implement mandatory support, otherwise why would they ask you whether you’d be okay to block someone or not. Why not give us the option to answer whether we’d be okay not to refund the Item, and not deal with that buyer either? Why would I want to refund someone since he got what he paid for? just to see our items spread all over the internet?
Not me. The badges do indeed look better on a HiDPI screen than on a standard screen, but I stick by the opinion that these are illustrations, not icons – and that they are just too kiddy for this marketplace. Friendly is one thing, but this really does not sit well with the professional impression I would like my user page to give. The badges need to be further refined / updated.
I agree with you. The new icons are too childish.
I’ve completed the survey, but I marked that I do not offer support, and the description I said that I do offer, but not the way you’d like, which is mandatory but at my own discretion. Unless you plan to pay us for our support time as well.
Also the options were biased towards supporting items, why did you put the questions the way you did if you want our feedback? Maybe you don’t. But reading trough this topic should be enough, you got negative response ranging from Top elite authors to the newest ones.
Insane amount indeed. Hopefully for them, it will pay in time.
Hey, I’ve just seen a message under the menu asking whether my name is X Y. And it asks for confirmation. I couldn’t find any details about this, what is this all about?
I subscribe to what premitheme and Makis77 said. You guys don’t offer any kind of tools in regards to support but you want to make the support mandatory? Glad to see that the Authors stood up for themselves. I am totally against this change.
We can all see how slow the development goes on important things like shopping cart and such, trying to take away the few options we have here… is not a smart idea in my opinion.
About this thing of buying own item I didn’t thought that was possible! Why not the devs do a check on the user if is a seller and it is their item and hide this purchase button?
That’s how it works, however it cannot stop you from creating a blank account and start purchasing your own items. That’s what they are referring to.