the question is WHY you have to do that? WordPress and CodeIgniter are different animals…
You are selling Extended license but you are not permitting to use your item as a part of a product if any author buy extended license. is it fair? I think not. You should stop sell extended license
In the latest marketplace license update, buying extended license doesn’t mean you are permitted to use the item as part of a template/theme, because you still need get permission/agreement from the author. Read this, http://themeforest.net/forums/thread/new-license-discussion-authors-using-items-in-their-themes/85239
Hmmm, I think you got it the wrong way around, we are talking about “buyers protection” here, and as stated here, paypal will protect “purchases” under several conditions, one of them being that The item you purchase must be a physical, tangible good that can be shipped, which is not our case, our products are intangible and therefore not covered by the paypal buyers protection, and it’s very easy to dispute a reversal from a buyer in that case, just a phone call, mention the word “intangible” a couple of times and the dispute is killed instantly. On the other hand, envato clearly stated that sales reversals are due to illegal payment activity, e.g. the buyer didn’t have money in the first place, in that case there is nothing envato can do.
You are right about that. It should be Paypal Buyer Protection that covers only physical/tangible products. Thanks for the correction and sorry for my English.
I am also happy with ThemeForest. As its our world we are making money from here so I am little bit confused about it as some people can take advantage of this PayPal issue.
It happens not only on Envato, it happens on every digital shop / marketplace. That is why there is Fraud Protection service, for example https://www.maxmind.com/en/ccv_overview (this is not promotion, only for an example). I hope Envato can apply any fraud protection system on their payment gateway to protect our money…
Nothing can stop you for using COMPASS / LESS in your template.
The concern is, in your final product file, all files, including the CSS files should be the final and complete.
You still can include compass / less files in your template as a bonus if you want.
Hi, PrimaThemes I had read the topics that there is nothing support do against dispute its from Paypal but really its not good for authors. By this way someone can get all the files with out any money
I know. I have run my own small theme shop before fully working on ThemeForest. And I can see that the Paypal dispute percentage can be ranged from 5-20% from the number of sales per month. I can’t believe it, nothing is wrong with my products, no question, no contact, only Paypal dispute emails. Even worse, I have experienced more than 90% dispute from a month, and it is my worst month ever, then I decide to stop it and focus on ThemeForest. Besides, it wasted my time very much, I need to login to my Paypal account, check every dispute, send my resolutions, but in the end I have never won, for sure… It is simply because Paypal doesn’t protect intangible products, and digital product is one of them. Sad but true…
To be honest, as long as Envato can keep my sales reversal / number of my sales as lower as possible and I don’t need to deal with Paypal anymore, then I am still happy with ThemeForest.
Please read this thread http://themeforest.net/forums/thread/update-more-information-about-sales-reversals/103643 The Envato staff already explain about what is “sale reversal” here.
The point is, refund is different than sale reversal.
Sale reversal usually comes from Paypal dispute, not from Envato support, and Paypal user can process a dispute within 30 days from the purchase date. Sad but true…
From buyer perspective, PSD items have limited audience, it not for end user, it is mostly for designer that need PSD.
From seller perspective, yes, it is not really good on sales, but it is still an extra for income for some authors. But hey, it is still good for your portfolio. For new author, PSDs can be a good thing to get attention from other authors, and open the possibility to find good developer partner. For old author, PSD can be an option, other option: include PSD in your theme as a bonus to boost the sales.