Posts by ProfTeam

120 posts
  • Sold between 1 000 and 5 000 dollars
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  • Has been a member for 1-2 years
  • Bought between 1 and 9 items
ProfTeam says

Hey Som9911,

You should contact the author of this item and ask him if he has an HTML version of this item. You can find them here (http://themeforest.net/user/themesdev?WT.ac=item_profile_text&WT.z_author=themesdev).

On the other hand, if they didn’t have an HTML version of the item you have the option to do it by your self or to find a freelancer who can help you with this.

Thanks,

120 posts
  • Sold between 1 000 and 5 000 dollars
  • Exclusive Author
  • Has been a member for 1-2 years
  • Bought between 1 and 9 items
ProfTeam says

Hey There,

KrownThemes is right, go to your download page and download the purchase code directly from there. On the other hand and if you created a ticket then send the ticket ID to Envato Support at twitter (@envato_support) and they will answer you directly.

Hope this will help.

120 posts
  • Sold between 1 000 and 5 000 dollars
  • Exclusive Author
  • Has been a member for 1-2 years
  • Bought between 1 and 9 items
ProfTeam says

Hello BeaE,

Regarding Charlie4282 suggestion, it is 100% true and you can ask the author before you buy the theme to make sure that you can finish your job.

On the other hand, if you have already a header design, then find the most likely theme in order to finish your job, after that modify the CSS of the theme using the Child-Theme and not the theme it self and in this case you will keep your updates even if you download the last update theme files.

Child-Theme give you the opportunity to modify the styles of the theme and when you update your theme you will not lose any of them.

If you will modify the HTML it self then for sure you will lose it in the update (even if you are using Child-Theme) and that’s why we told you to choose the most likely theme (in order to change the CSS only),

Hope this will help :)

Thanks,

ProfTeam

120 posts
  • Sold between 1 000 and 5 000 dollars
  • Exclusive Author
  • Has been a member for 1-2 years
  • Bought between 1 and 9 items
ProfTeam says

Hello again,

We have another important tip that will protect Envato from Online Phishing and Scams as the following:

1) Add a new two fields in the Envato Account Settings, (One for a selected image and one for a selected Text).

2) These two fields will be entered from the users and saved on their profile.

** Envato Login process should be seperated into two processes as below:

3) On Envato first login page, it should contain the username field only and a verification code (optional).

4) If the username is valid then redirect to the next page which will contain a password field and the selected image and text that are mentioned in (Step 1

5) Here the user will check that in every login his (selected images / selected text) are retrieved correctly then he is for sure on Envato domain and in the right place.

6) In this case, no way the hacker will guess the selected image / selected text in our profiles So by this approach we minimized the phishing thread.

Kindly see the below screen shot for more details about the suggestion.

image

Hope this will help.

Thanks,

ProfTeam

120 posts
  • Sold between 1 000 and 5 000 dollars
  • Exclusive Author
  • Has been a member for 1-2 years
  • Bought between 1 and 9 items
ProfTeam says

Hello Daphne_grants,

Instead of modifying the item it self and then your modification will be lost in the first theme update, contact the author of the theme and he will help you in the correct way.

Your theme author is (ThemeWoot) and you can contact them using their profile here (http://themeforest.net/user/ThemeWoot).

Hope this will help.

Thanks, ProfTeam

120 posts
  • Sold between 1 000 and 5 000 dollars
  • Exclusive Author
  • Has been a member for 1-2 years
  • Bought between 1 and 9 items
ProfTeam says

Hello All,

Hope this finds each and everyone of you in a good health and spirit.

First of all thank you very much for this article, it is very useful and will help a lot. On the other hand we want to suggest a tip regarding this thread, I can guarantee that a lot of users (this means many of them) haven’t read this thread and maybe they will not. This is not because they don’t want to, but because they are busy helping their customers, maybe developing new items and a lot of other options.

Our suggestion is to redirect the users after log in to a page that mention this issue and to tell them that this is important to read, on the other hand I think that we should put a banner at the top of Themeforest (and all other Envato stores) to mention this to all users (like the one that we used when we told the users to change their password).

In this case, we will guarantee that around 90% of our users will read this and be aware of it.

Another tip is the “Change Password” process, we are thinking that it should be more secure, a tip for this is adding a mobile No.# for our users to receive a notification regarding this or we can use it to receive the new password. Because the hacker maybe has access to my email but for sure he didn’t has my mobile unless he is on my home/office :silly: .

We will update you guys with other tips, hope that we all will work together in order to solve this.

Thanks, ProfTeam

120 posts
  • Sold between 1 000 and 5 000 dollars
  • Exclusive Author
  • Has been a member for 1-2 years
  • Bought between 1 and 9 items
ProfTeam says

Hello Briceemry,

First of all, we want to thank you for your suggestion and it is really helpful and from here we will add this feature right away to our new item and we will release a hot fix very soon in order to add this amazing feature which will help a lot of people.

Also other members will provide themes that already have this feature in order to help you in addition that we will search for them as well in order to help you.

Hope this will help.

Thanks, ProfTeam

120 posts
  • Sold between 1 000 and 5 000 dollars
  • Exclusive Author
  • Has been a member for 1-2 years
  • Bought between 1 and 9 items
ProfTeam says

Eid Mubarak :)

How much enjoyable the space that the forum is giving us to know more about people cultures and people religions all over the world. It is really a pleasure to know all these things here.

Again Happy Eid for all Envato members and staff.

120 posts
  • Sold between 1 000 and 5 000 dollars
  • Exclusive Author
  • Has been a member for 1-2 years
  • Bought between 1 and 9 items
ProfTeam says

Hello kraftives,

Hope this message finds you in a good health.

We have reviewed the website that is provided from your side and it seems to be a site that consists of multi rows and each row is a parallax image / text then a left-right content.

To be honest you can’t find a theme exactly the same as the website, but you can find a hundreds of themes that provide a parallax option with left-right content, which can be easily created by you to be the same as the website.

To help you more all themes that comes with Visual Composer can create a row with left-right content and then you should find one that provide a parallax option.

Search for a new theme that comes with parallax background option and comes with Visual Composer page builder.

If you like any theme with these two options then we can help you to setup a page to be like the website that is provided by you.

Hope this will help :)

Thanks,

ProfTeam

120 posts
  • Sold between 1 000 and 5 000 dollars
  • Exclusive Author
  • Has been a member for 1-2 years
  • Bought between 1 and 9 items
ProfTeam says

Dear DesignDemyer,

Hope this message finds you well.

Our team is always available to help people with such things. Please send us on our support email (support@profteamsolutions.com) and one of our team will help you directly.

Hope this will help.

Thanks,

ProfTeam

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