Posts by RobbyDesigns

638 posts
  • Has been part of the Envato Community for over 5 years
  • Has sold $100+ on Envato Market
  • Has collected 100+ items on Envato Market
  • Sells items exclusively on Envato Market
+2 more
RobbyDesigns says
Here you go buddy: I have about 40 faces of people with commercial rights, I tried to sell them for £7.99 the pack but pulled the site when there was no interest, most of them are web size only.
638 posts
  • Has been part of the Envato Community for over 5 years
  • Has sold $100+ on Envato Market
  • Has collected 100+ items on Envato Market
  • Sells items exclusively on Envato Market
+2 more
RobbyDesigns says

Oh, that was the problem finally? Great that KhuyenNguyen asked you and you posted, so to help another authors too. Regards!

My pleasure, happy to help. Just to point it out, if you look at the one I had trouble with: http://graphicriver.net/item/10-clean-sale-slider-banner-images/8859217 you’ll see on the ‘App’ slider banner I changed the icons to social network icons; they kept refusing me when my preview used the icons for Amazon etc.

638 posts
  • Has been part of the Envato Community for over 5 years
  • Has sold $100+ on Envato Market
  • Has collected 100+ items on Envato Market
  • Sells items exclusively on Envato Market
+2 more
RobbyDesigns says

The problem I had was that my preview image had some logos in it for Amazon and a couple of others. The reviewer wanted them removed but unfortunately it took weeks for that to become clear as I always received cut n paste answers.

638 posts
  • Has been part of the Envato Community for over 5 years
  • Has sold $100+ on Envato Market
  • Has collected 100+ items on Envato Market
  • Sells items exclusively on Envato Market
+2 more
RobbyDesigns says

@soulmemoria – Thank you, that helps. I also got an email from Envato saying the problem was with my ‘Image Preview’ having a couple of logos in it (though they don’t seem to have a problem with other people using fonts like FontAwesome and Entypo). Wish me luck.

638 posts
  • Has been part of the Envato Community for over 5 years
  • Has sold $100+ on Envato Market
  • Has collected 100+ items on Envato Market
  • Sells items exclusively on Envato Market
+2 more
RobbyDesigns says

Considering how long I’ve used Envato and how much I’ve spent I’d have hoped for more help; I guess loyalty only goes one way.

638 posts
  • Has been part of the Envato Community for over 5 years
  • Has sold $100+ on Envato Market
  • Has collected 100+ items on Envato Market
  • Sells items exclusively on Envato Market
+2 more
RobbyDesigns says

I posted about this before but it seems to have disappeared (?), I requested Staff reply but got none, I also opened a Support ticket but it was closed without an answer..what’s going on??

I’ve had some graphics soft rejected but I don’t understand what they want me to do to fix it.

They said:

  • 1. Please do not include photos in the main download files unless you own the photos. Instead, you can provide a purchase/download link in your help text.
  • 2. It appears there’s a problem with your Preview Image Set. Preview Image Sets should be zipped files which contain ONLY additional JPG previews of your submission. JPGs should typically be no larger than 900×900 pixels for easy viewing. JPGs should be named in a numeric order which will dictate the order in which they’re shown (i.e., 01_design.jpg, 02_closeup.jpg, 03_colorvariation.jpg…). Please do not include any other files in your Preview Set, and please do not include your preview JPGs in the main submission.

I resolved ‘1’ by taking the photos out even though they are free for commercial use (strange rule by Envato).

‘2’ I don’t understand as my previews ARE JPG although my main preview is 590×3849 (like most main preview images it’s pretty big, for example this one which didn’t get rejected did it!

Any ideas please?

638 posts
  • Has been part of the Envato Community for over 5 years
  • Has sold $100+ on Envato Market
  • Has collected 100+ items on Envato Market
  • Sells items exclusively on Envato Market
+2 more
RobbyDesigns says

Thanks buddy, I have resubmitted. I have never added preview images so I still don’t understand what’s wrong and without a staff reply don’t think I ever will . Anyway, this is the last time I’ll submit them.

638 posts
  • Has been part of the Envato Community for over 5 years
  • Has sold $100+ on Envato Market
  • Has collected 100+ items on Envato Market
  • Sells items exclusively on Envato Market
+2 more
RobbyDesigns says

Hi everybody, thanks for having a look.

I haven’t submitted anything to G/R for years and I’m kind of stuck – I keep getting rejected because:

“Unfortunately, it appears there’s a problem with your Preview Image Set. Preview Image Sets should be zipped files which contain ONLY additional JPG previews of your submission. JPGs should typically be no larger than 900×900 pixels for easy viewing. JPGs should be named in a numeric order which will dictate the order in which they’re shown (i.e., 01_design.jpg, 02_closeup.jpg, 03_colorvariation.jpg…). Please do not include any other files in your Preview Set, and please do not include your preview JPGs in the main submission”

I’m trying to submit a pack of banners, I only have one preview image (for the main page) and of course the little avatar. I’m not sure if they’re saying I have got to include previews or that my main page preview image is the wrong size (590×3849px). My main preview size I copied from other main page preview images.

Weird huh.

638 posts
  • Has been part of the Envato Community for over 5 years
  • Has sold $100+ on Envato Market
  • Has collected 100+ items on Envato Market
  • Sells items exclusively on Envato Market
+2 more
RobbyDesigns says

Anyone know of a nice template (or two) that has Paypal built in but not Wordpress based please? I need to set up a simple store that will let people buy with Paypal but have generated url’s for the download page. I can set up Paypal easy enough myself but the trouble is any download is from the url I set within the Paypal button options and that’s easy for people to share so you can see why I want to avoid that.

638 posts
  • Has been part of the Envato Community for over 5 years
  • Has sold $100+ on Envato Market
  • Has collected 100+ items on Envato Market
  • Sells items exclusively on Envato Market
+2 more
RobbyDesigns says

portnumbay : Thanks but this is over 2 years old :)

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