Posts by ShapingRain

18 posts
  • Elite Author: Sold more than $75,000 on Envato Market
  • Located in Canada
  • Sells items exclusively on Envato Market
  • Has sold $250,000+ on Envato Market
+2 more
ShapingRain says




The staff has forgot to “Subscribe to this thread” Hence they are not getting these messages and not replying :P
They already moved to the next visual update, which will make all the text red and will increase the font-size, as it’s a little too small right now.

you mean like this:

Hell yeah Comic Sans all the way! All I want for christmas is this.

Damn I had to be careful not to spill coffea all over our screens. That made my day!

18 posts
  • Elite Author: Sold more than $75,000 on Envato Market
  • Located in Canada
  • Sells items exclusively on Envato Market
  • Has sold $250,000+ on Envato Market
+2 more
ShapingRain says


(seriously a “Add to Collection Button” is positioned higher than the rating of a theme – which is far more important)
The rating should have already done its job before the user arrives on the item page. So why is it so important on the item page? Add to collection button however is important to access quickly, I know that from adding quite a large amount of items to collections for reviewing and buying later.

Iam not saying you should remove the “Add to Collection Button”, however a rating/testimonial is one of the most critical points when making a buying decision. It is not a good idea to keep that sort of information below the fold and personally i do not expect the user to “get it” before he reaches the item page.

18 posts
  • Elite Author: Sold more than $75,000 on Envato Market
  • Located in Canada
  • Sells items exclusively on Envato Market
  • Has sold $250,000+ on Envato Market
+2 more
ShapingRain says

A lot has been said already. This design seems to be a bad joke – typography, colors, layout, placement of key elements such as buttons, ratings (seriously a “Add to Collection Button” is positioned higher than the rating of a theme – which is far more important) The list goes on and on and on…

What worries me the most is that our feedback gets ignored constantly.

18 posts
  • Elite Author: Sold more than $75,000 on Envato Market
  • Located in Canada
  • Sells items exclusively on Envato Market
  • Has sold $250,000+ on Envato Market
+2 more
ShapingRain says

+1 well said!

18 posts
  • Elite Author: Sold more than $75,000 on Envato Market
  • Located in Canada
  • Sells items exclusively on Envato Market
  • Has sold $250,000+ on Envato Market
+2 more
ShapingRain says

Thank you Sam for letting us know, we did not see that thread.

To the Envato team, this one can be closed, thank you! :-)

18 posts
  • Elite Author: Sold more than $75,000 on Envato Market
  • Located in Canada
  • Sells items exclusively on Envato Market
  • Has sold $250,000+ on Envato Market
+2 more
ShapingRain says

We have realised that product reviews are not visible to the public. Is there are particular reason for that? We think that this is highly confusing for customers and users who are interested in buying a theme because they leave their feedback in the comments section, but are asked for a review while rating a product as well.

We are not aware of another example where customers are asked to write a review, without that being available to other customers to guide them while they are making purchase decisions.

Some authors are already making reviews available to their customers as screenshots on their product pages, which is kind of counter-intuitive and adds to the confusion.

18 posts
  • Elite Author: Sold more than $75,000 on Envato Market
  • Located in Canada
  • Sells items exclusively on Envato Market
  • Has sold $250,000+ on Envato Market
+2 more
ShapingRain says

We have realised that product reviews are not visible to the public. Is there are particular reason for that? We think that this is highly confusing for customers and users who are interested in buying a theme because they leave their feedback in the comments section, but are asked for a review while rating a product as well.

We are not aware of another example where customers are asked to write a review, without that being available to other customers to guide them while they are making purchase decisions.

Some authors are already making reviews available to their customers as screenshots on their product pages, which is kind of counter-intuitive and adds to the confusion.

18 posts
  • Elite Author: Sold more than $75,000 on Envato Market
  • Located in Canada
  • Sells items exclusively on Envato Market
  • Has sold $250,000+ on Envato Market
+2 more
ShapingRain says

2 Sales so far and Envastats has estimated that I’ll sell $162,618 This month! LOL :D

Same here, so we just decided to buy a Ferrari and travel the world for the rest of the year. ;-)

18 posts
  • Elite Author: Sold more than $75,000 on Envato Market
  • Located in Canada
  • Sells items exclusively on Envato Market
  • Has sold $250,000+ on Envato Market
+2 more
ShapingRain says

Thank you, Carmen. It is much appreciated.

18 posts
  • Elite Author: Sold more than $75,000 on Envato Market
  • Located in Canada
  • Sells items exclusively on Envato Market
  • Has sold $250,000+ on Envato Market
+2 more
ShapingRain says

Hi Envato,

We are working with the Envato Marketplace API to retrieve information about our own products. Right now, the value returned for ‘rating’ does not reflect what people see when they visit the product page on the marketplace, since that value is currently being rounded at .5, whereas it is shown with two decimals on the marketplace itself.

Take this example: http://marketplace.envato.com/api/edge/item:3804089.json

...returns

{
   "item":{
      "id":"3804089",
      "item":"JustLanded - WordPress Landing Page",
      "url":"http://themeforest.net/item/justlanded-wordpress-landing-page/3804089",
      "user":"ShapingRain",
      "thumbnail":"http://1.s3.envato.com/files/55623673/avatar.jpg",
      "sales":"1958",
      "rating":"5.0",
      "cost":"55.00",
      "uploaded_on":"Fri Jan 18 04:58:34 +1100 2013",
      "last_update":"Tue Oct 29 04:35:51 +1100 2013",
      "tags":"columns, cta, gallery, landing, landing page, marketing, mobile, page builder, pricing table, responsive, sales page, testimonials, woocommerce, wordpress, wordpress landing page",
      "category":"wordpress/corporate/marketing",
      "live_preview_url":"http://1.s3.envato.com/files/55623674/01_preview_large_preview.__large_preview.jpg" 
   }
}

... with a ‘rating’ value of 5.0, whereas it is actually 4.77 as displayed on the product page itself.

This is at best confusing for visitors that would see 5/5 displayed on the page where we intend to output the value retrieved via the API, but it also makes this part of the API essentially useless, since all values between 4.5 and 5.0 would return 5.0. It is therefore not possible to track ratings, see any trends etc., or even to use the value simply for display purposes.

Can I therefore recommend that the API be amended to return the ‘rating’ value with the same precision that is used by the marketplace itself?

Also, please consider providing the value for the total amount of votes for that particular item as well. Naturally, an item that has a 5.0 rating with only 3 votes submitted has less credibility than one with a rating of 4.8 out of 200 submitted votes. Having this information available through the API would be an enormous help.

Thank you for your consideration.

Marcus w/ ShapingRain

by
by
by
by
by
by