Posts by Siiimple

65 posts Siiimple
  • Author had a Free File of the Month
  • Elite Author
  • Sold between 100 000 and 250 000 dollars
  • Exclusive Author
  • Has been a member for 3-4 years
  • Referred between 100 and 199 users
  • Bought between 100 and 499 items
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Siiimple says

Just read that. My mistake. Still good for non developers. But not quite what I had in mind.

65 posts Siiimple
  • Author had a Free File of the Month
  • Elite Author
  • Sold between 100 000 and 250 000 dollars
  • Exclusive Author
  • Has been a member for 3-4 years
  • Referred between 100 and 199 users
  • Bought between 100 and 499 items
  • United States
Siiimple says

Kind of cool for theme developers looking for fresh images to use…

Here’s the story:

http://www.bjp-online.com/2014/03/getty-images-makes-35-million-images-free-in-fight-against-copyright-infringement/
65 posts Siiimple
  • Author had a Free File of the Month
  • Elite Author
  • Sold between 100 000 and 250 000 dollars
  • Exclusive Author
  • Has been a member for 3-4 years
  • Referred between 100 and 199 users
  • Bought between 100 and 499 items
  • United States
Siiimple says
65 posts Siiimple
  • Author had a Free File of the Month
  • Elite Author
  • Sold between 100 000 and 250 000 dollars
  • Exclusive Author
  • Has been a member for 3-4 years
  • Referred between 100 and 199 users
  • Bought between 100 and 499 items
  • United States
Siiimple says

I’ve been on the hunt for a new host since MediaTemple sold out to GoDaddy. I’d love to know who other elite authors use for hosting. I’ve looked at Host Dime, wpEngine, and a few others, but I can’t really dedicate myself to moving all those sites over to another server. Any advice from others?

65 posts Siiimple
  • Author had a Free File of the Month
  • Elite Author
  • Sold between 100 000 and 250 000 dollars
  • Exclusive Author
  • Has been a member for 3-4 years
  • Referred between 100 and 199 users
  • Bought between 100 and 499 items
  • United States
Siiimple says

Hey there,

I’m looking for a developer who can put together an animated gif. I can go into more detail about what I’m hoping to accomplish. It’s a paid job – just send me an email at siiimple@gmail.com, and I can let you know more specifics.

Thanks! Justin

65 posts Siiimple
  • Author had a Free File of the Month
  • Elite Author
  • Sold between 100 000 and 250 000 dollars
  • Exclusive Author
  • Has been a member for 3-4 years
  • Referred between 100 and 199 users
  • Bought between 100 and 499 items
  • United States
Siiimple says
65 posts Siiimple
  • Author had a Free File of the Month
  • Elite Author
  • Sold between 100 000 and 250 000 dollars
  • Exclusive Author
  • Has been a member for 3-4 years
  • Referred between 100 and 199 users
  • Bought between 100 and 499 items
  • United States
Siiimple says

1. RECOMMENDED: TEMPLATEPATH was found in the file index.php. Use get_template_directory() instead.

2. The WordPress theme should make use of the following inbuilt functions to validate or santize content on input or escape any questionable content for put. http://codex.wordpress.org/Data_Validation

65 posts Siiimple
  • Author had a Free File of the Month
  • Elite Author
  • Sold between 100 000 and 250 000 dollars
  • Exclusive Author
  • Has been a member for 3-4 years
  • Referred between 100 and 199 users
  • Bought between 100 and 499 items
  • United States
Siiimple says

We actually got a direct threat if do not help him with adding some additional stuff, this person stated that our rate and comments will directly depend on this issue lol

This isn’t uncommon. Some buyers use it as leverage for re-design or customization. I’ve noticed it occurs mostly with buyers who are developers or designers for a particular company. They contract a design from their client, purchase a theme, use the theme author to provide any additional customization or alteration or “fix”, and either directly or indirectly threaten the theme author with poor ratings or reviews. It’s a racket. The only way to handle it is with kindness and professionalism. Always be professional and always be polite, even with the most egregiously rude buyer.

65 posts Siiimple
  • Author had a Free File of the Month
  • Elite Author
  • Sold between 100 000 and 250 000 dollars
  • Exclusive Author
  • Has been a member for 3-4 years
  • Referred between 100 and 199 users
  • Bought between 100 and 499 items
  • United States
Siiimple says

Hey Shorti,

Congrats on your success, it’s great to see your enthusiasm :)

Like others have said, the problem with your free customizations is that it simply isn’t scalable. Once you become very successful like Ruben (and I hope you do!), you’ll understand – with thousands of customers, and dozens of support requests a day, it simply isn’t humanly possible to provide customization for every customer.

Is that a problem? Perhaps. I think most good authors start out this way, because we all want to give our customers the best experience possible, so we go above and beyond. The issue is that you’re setting a precedent. You can decide whether setting that precedent for others (as Ruben suggested) is your problem or not – but don’t forget you’re setting it for yourself, too ;) Once you’re selling thousands of items a month and can’t possibly handle the load for even basic customizations, what do you tell the customers who have purchased from you because you offer free customizations? Make sure your business model is scalable and sustainable.

Anyway, I definitely don’t want to discourage you, as you certainly have the right attitude, and that’s great. But suggesting that all authors should provide customizations all the time is a perspective that comes being new to this market. And that’s totally fine – but just try to understand where elite authors like Ruben are coming from.

Good luck to you! :)

Exactly, well stated. There is a certain idealism that exists when starting out, experiencing some success, even some good luck along the way. I’m an idealist as well. But in time, and with more experience, it will become obvious – perhaps painfully – that it’s not practical to offer free customizations in order to receive (or maybe not receive) a rating that you, at the end of the day, have no control over – or – any information on whatsoever.

You’re chasing something that you really have no control over. You don’t know who rated you, how they rated you, or if your free service ultimately did pay off with a positive rating. You only assume that it will and hope that it does. I guess what I’m trying to say is that it’s a losing battle – in the end.

65 posts Siiimple
  • Author had a Free File of the Month
  • Elite Author
  • Sold between 100 000 and 250 000 dollars
  • Exclusive Author
  • Has been a member for 3-4 years
  • Referred between 100 and 199 users
  • Bought between 100 and 499 items
  • United States
Siiimple says

I think you have the right idea, but there are some obstacles you may not be considering. The most obvious is that the more products you have available, the more difficult it is to offer “free customizations” – or, for that matter, paid customizations. And very often (more often than not, perhaps) there is no such thing as a single customization. Where do you cut it off? 1? 2? 5 customizations? Certain buyers (obviously not all) will take you for a ride if you are willing to offer personal, free customizations. It’s a very slippery slope. More importantly, your time a developer/designer is very valuable. Customizations cut into that development process. You want to support your items – be professional, certainly – but you eventually will have to come to grips with the fact that you can’t be everything to every one. It’s part of the business, I guess.

Of course, there are other issues you may not have run into. For instance, you will eventually encounter some buyers that are not so honest (hard to believe, I know…). They will hold your rating against you – meaning, they will ask for that free customization and if they don’t get it, they will threaten to rate you poorly. Some buyers know what they can do to manipulate the rating system – and some buyers have no qualms doing that. You have to take a firm stance and sometimes it’s not to the benefit of your rating.

Otherwise, fine tuning, responding professionally and timely – those are certainly great pieces of advice – and will benefit your rating, no doubt, especially in the long run. :)

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